1/5
TrustpilotAwful
Really disappointed in how they treated us throughout the buying and selling process. Dropped us in the middle of a sale and didn't even have the courtesy to tell us that they had done that.
Trusted Agent profile · Northampton
Auction House Beds & Bucks Northampton reviews
★★★★★
486 reviews across 2 platforms
22 Bridge Street, Northampton, NN1 1NW, NN1 1NW
Auction House Beds & Bucks's office in Northampton, at 22 Bridge Street, is rated 2.2 out of 5 across 486 reviews on two platforms, including 18 Google reviews rated 5.0.
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Reviews
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotHello everyone
Hello everyone. Please beware they will use fancy words to make you fool. They just let u in place and then do not listen to you. Please choose any other company if you have kids with you.
1/5
TrustpilotBe careful about this company
Be careful about this company, they just waste your time, I am waiting to see the property while receiving a confirmation email but nobody comes there, after calling them they said we don't know why he did not come to this... No responsible, no on time company
1/5
TrustpilotIPSWICH BRANCH - GET SOME MORE STAFF!
I am a property developer. A property came on the market yesterday and I phoned first thing this morning to see it as I'm sure we'll buy it. It's Friday morning. They "are fully booked till next Wednesday evening". If I was selling with them I'd have wanted to know they didn't have sufficient staff to do viewings quicker than that. What a rubbish service. They have probably just lost a sale.
5/5
TrustpilotI couldn't ask for a more personal
I couldn't ask for a more personal, professional and efficient service. Communication is excellent, staff are lovely. I'd give 10 stars if I could.
1/5
TrustpilotJust a poor company
Just a poor company, if you are a landlord, avoid unless you want the headache.Very slow with complaints, which a landlord doesn't need..I would say go to a better company
1/5
TrustpilotWaste of your time
Waste of your time. Impossible to speak to. Never answers a call. Never returns emails or forms. Take your details when gave to fill a form in. Never get a viewing at all. Worst service from an estate agent ever. Totally avoid.
1/5
TrustpilotSunderland Branch -Terrible company to let from
Terrible company to let from. They don't care if your house is full of damp. I rented a property in Sunderland and damp became a big issue in every room. So glad I found somewhere clean and decent. 100% just for the money.
1/5
TrustpilotAvoid like a plague
Avoid like a plague. Truly disrespectful customer service. Viewing at Northampton delayed by hours and then cancelled by the staff because the lazy ass staff can to get to the property in time. Avoid like a plague. I’m sure no one will respond to this review as the management is as nonsense as the staffs are
1/5
TrustpilotDirty Apartment
Moved into our new apartment and it hadn't been cleaned, many items were broken, and it's taken them over a week to tell us how to access bin collection. Really shocking customer service and lack of organisation
1/5
TrustpilotI only wish i could rate it 0 stars
I only wish i could rate it 0 stars. Absolutely diabolical service, never responds to emails and then withholds deposits from students for issues that were there before they arrived and wont discuss them at all.
1/5
TrustpilotScumbags
Scumbags, common as dirt. I went all the way across Manchester for a purchase hour and they didn't show up. They didn't answer the phone and ignored my message and email. I hope a seller finds out and goes in their office and...
1/5
TrustpilotAbsolutely awful
Absolutely awful. Really rude, only care about getting you signed on to a property and once they've started getting the money rolling in all of a sudden the customer service ceases. Avoid at all costs
1/5
TrustpilotI would give half a star if I could…
I would give half a star if I could these people are rude I would suggest no-one ever use them!They are the worst estate agent I've known
1/5
TrustpilotOne of the worst experiences I’ve had
One of the worst experiences I’ve had. Extremely poor communication. Nearly lost my current home. Silver lining I didn’t end up moving into a house that would have been managed by them
1/5
Trustpilotthey lied
went to view a flat and they were not there. they lied they cancelled by email but they never emailed cancellation only confirmation.
4/5
TrustpilotVery helpful people to sell with
Have been dealing with the Evesham branch and they have been really helpful. They never fail to get back to me and they make what can be quite a scary process much easier. Would recommend them if you are trying to sell.
1/5
TrustpilotThe worst experience ever
The worst experience ever! Wolverhampton team are so rude. We went with our hot water and heating for over a week and they didn’t care. We have phone recording of them speaking to us rude and even giggling at us when we told them we have hired a solicitor
1/5
TrustpilotBelvior Estate agents are Scammers
Scammers! Do not trust them. Worst of do not share your document with them like we did. They are completely untrustworthy.
5/5
TrustpilotHighly recommend using belvoir
Highly recommend using belvoir, they are constantly going above and beyond for their tenants and just constantly being the best
5/5
GoogleAfter having two sales through, Auction house came to my rescue and sold my house
1/5
TrustpilotDON’T TRUST THESE GUYS THE PROPERTY I’M…
DON’T TRUST THESE GUYS THE PROPERTY I’M RENTING FROM THEM IS MOULDY AS HELL AND THEY WONT DO A THING ABOUT IT! WASTE OF TIME!
1/5
TrustpilotThe Ruthless agents in town
The Ruthless agents in town. So many bad reviews and still they are operating. They dont have humanity. Carl the director and Jaynce the sales person just bully customers. They extracted a huge amount from customers and never care for them. Worst agent to be named. I would never suggest this agency to anyone.
5/5
TrustpilotWhat a fantastic team so friendly and…
What a fantastic team so friendly and extremely helpful made the whole process of renting a breezeWould not hesitate to recommend them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Auction House Beds & Bucks hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
