Trusted Agent profile · North Yorkshire
★★★★★
830 reviews across 2 platforms
23 Finkle Street, Selby, YO8 4DT, North Yorkshire, YO8 4DT
Hunters's office in North Yorkshire, at 23 Finkle Street, is rated 3.2 out of 5 across 830 reviews on two platforms, including 277 Google reviews rated 4.9.
Every review we hold for the North Yorkshire office, from every platform, shown as written. First names only.
5/5
GoogleOur sale was not so straight forward and therefore was a journey and a half but no fault of Hunters. I have to say a massive thank you to Rebekah, James and Lisa but especially James who kept us informed about absolutely everything. We got there in the end 😊PositiveResponsiveness, Professionalism
Dear Lynne, thank you so much for your five star review, it has been our pleasure, we got there in the end, with very best wishes Hunters Selby Team x
5/5
GoogleHunters were our sellers estate agents. I dealt with James and would recommend him and Hunters to anyone selling or buying a house. He made sure that we achieved our purchase deadline. James is a pleasant and humorous person who personalises a stressful situation. I would not hesitate in recommending Hunters.PositiveProfessionalism
Dear Trevor, thank you for your kind review, we really appreciate, with very best wishes Hunters Selby Team x
1/5
TrustpilotDo not use for rentals
Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.
1/5
TrustpilotDo not use for rentals
Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.
1/5
TrustpilotI would never ever used this Company…
I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!
5/5
GoogleWe've bought a house which was advertised by Hunters and the service received from the start to completion was excellent. The initial house viewing was excellent and the agent had comprehensive knowledge of the property and indeed the seller so was able to answer all our questions. It was easy to arrange a viewing and we felt welcomed and were able to take our time. Throughout the buying process we received calls on a regular basis to check in and keep us informed of the progress being made by all parties. The agent always called back promptly and any queries we had were always answered. I'd happily buy another property through Hunters in the future.
Dear Gavin - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team
5/5
GoogleJames & Lisa at Hunters, Selby are fabulous ! They are with you every step of the way offering a superb service, always on hand to help in any way they can to navigate the unpredictable process of moving house. Thank you both so much for your hard work & unwavering support, Gary & Bev
Dear Gary & Bev, thank you so much for your five star review, it was our pleasure, with very best wishes - Hunters Selby Team
5/5
GoogleJames and Lisa are exceptional at what they do and the service from Hunters is truly second to none. From the moment we agreed our sale and then our purchase (both through Hunters) they closely managed the whole process and saw it through to completion as quickly and efficiently as possible. They really are dedicated to what they do and I honestly wouldn’t use anyone else.
Dear Chris & Sarah - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team
5/5
TrustpilotProfessional Friendly service
Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.
5/5
GoogleWe have recently bought a house through Hunter's Selby and can highly recommend them. Lisa was an extremely good communicator, both by email and by phone. She answered our queries and kept us in the poop.
Dear Richard - thank you so much for your five star review, we really do appreciate - with very best wishes - Hunters Selby Team x
4/5
TrustpilotHunters Estate - Demi May
Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi
5/5
GoogleRebekah and her team managed to sell my property above the asking price and kept the sale together throughout the lockdown crisis. They provided a professional, efficient and dedicated service from start to finish. I could not possibly recommend them enough. Big thanks to Rebekah, James, Lisa and Penny for all their hard work. John HPositiveResponsiveness, Quality, Professionalism, Value
Many thanks John for your kind review, it was our pleasure, glad we could assist, take care and stay safe - best wishes Hunters Selby Team
5/5
Googleteam at Hunters Selby were excellent especially James Powell who was the main contact for us. Despite the stresses of a house move we felt very relaxed to rely on James to keep the processes going, there were some humorous moments too and we really enjoyed working with James. Our thanks to the HuntersPositiveProfessionalism
Dear Angela, thank you so much for your five star review, it was our pleasure we really appreciate, with very best wishes Hunters Selby Team x
5/5
GoogleExceptional service, particularly from James Powell but also the wider team who we had the pleasure of dealing with also. Great at communicating, kept us well informed about all viewings and importantly found us a buyer swiftly when selling our home. We had a really poor experience with another local estate agent and Hunters was a breath of fresh air. Could not recommend them more.
Dear David - thank you so much for your five star review, we really appreciate it, best wishes Hunters Selby Team
5/5
GoogleI cannot recommend James at Hunters enough. He kept us updated without fail and always responded quickly. James managed our expectations and we would use Hunters in a heartbeat in the future. Thanks again.
Dear Helena, thank you so much for your five star review, it was a pleasure working with you. With very best wishes - Hunters Selby Team
5/5
TrustpilotI had an outstanding experience working…
I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.
5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
5/5
GoogleFantastic service from start to finish! Warm, friendly, experienced and knowledgeable. Always on hand to help! Lisa and James have made the whole process so easy and stress free. Thank you so much!
Dear Sally, thank you so much for your five star review, it was our pleasure, with very best wishes - Hunters Selby Team
5/5
GoogleWe cannot praise Lisa Duncan at Hunters enough. Our own estate agent barely contacted us, but Lisa kept in regular touch with us, and our solicitors, an did far more than her fair share of the work! We hope her employers appreciate what an excellent worker and people person she is. Helen and AndrewPositiveResponsiveness, Quality, Professionalism, Value
Thank you Helen for your five star review, means alot, really do appreciate, take care, best wishes Hunters Selby Team xx
5/5
GoogleWe cannot thank Rebekah, James, Lisa and the team at Hunters enough for all of their support during the last five months of our eventful sale, we got there in the end! It was certainly a rocky road but the team at Hunters were fantastic all the way through. We would have no hesitation in recommending them
Thank you Jean for your kind review, we really do appreciate your kind words. It was our pleasure and pleased we could assist. We certainly did get there in the end, wishing you all the very best in your new home, take care - Hunters Selby Team xx
5/5
GoogleReally impressed with how hunters handled our house buying, there was a lot of hard moments and they handled it professionally every time. James is an absolute star and made everything very clear since it was a first time buying experience. I’d defiantly recommend to anyone buying, selling, letting etc.PositiveResponsiveness, Quality, Professionalism
Hi Kieran, thank you so much for your 5 Star Review, we really appreciate you taking the time to write this, it was our pleasure. Wishing you all the very best in your new home, take care Hunters Selby Team x
5/5
GoogleHunter's staff have been exceptional throughout my house buying process, they have kept me up to date every step of the way. I dealt with James and Lisa from the office, their customer service was fabulous and both went above and beyond to help me. I can not recommend Hunters enough.PositiveResponsiveness, Professionalism
Many thanks for your kind review, we really appreciate, it was our pleasure with very best wishes Hunters Selby Team x
5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
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