Every review we hold for the North Yorkshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy mum recently passed away and we had…
My mum recently passed away and we had to sell her apartment. It was a very tricky place to sell as it was partly owned by a housing association. One of the other estate agents in ilkley really devalued it and even scoffed saying in future they may refuse to sell these apartments.
Lynne · 30 June 2021
Agent replied · 26 October 2024
Thank you so much for your kind review - this means a lot to us and it was an absolute pleasure to be of assistance. All the best from everyone at Dacres in Ilkley.
★★★★★ 1/5
TrustpilotNot much of a salesperson
Matthew Fox from the Saltaire office came and did a valuation of our home, after we showed interest in one of their properties.
GCP · 6 July 2025
★★★★★ 5/5
GoogleFriendly, efficient team of professionals who obtained a very good result regarding the sale of my property despite challenging circumstances!
John · 22 March 2024
Agent replied · 23 October 2024
Thank you for your review. We are really happy you had a great experience with us!
★★★★★ 5/5
TrustpilotGreat response to my concern.
I recently put a review on here regarding a staff member Anita.
Dave · 1 August 2024
Agent replied · 17 October 2025
Thank you for taking the time to update your review. Anita truly embodies our commitment to excellent customer service, and we are glad she made such a positive difference for you. We wish you all the best in your new home.
★★★★★ 1/5
FacebookI would never recommend this Company to let a property out. Emma Kerrywood Head of Lettings washes her hands of landlords with crooks which have gained access to landlords homes due to the poor referencing undertaken by Homelet, the company Dacre Son & Hartley use to reference tenants. Use at your peril.
Loretta · 2 August 2019
Agent replied · 20 March 2026
We are very disappointed to hear your feedback whilst letting your property with us. We pride ourselves on delivering the highest service to our customers and we are confident in the service that Homelet provides. As you know the letting of your property was on a let only agreement with Dacres and the checks were done some time ago with problems arising after the initial tenancy period. Your tenant passed these necessary reference checks. As soon as we were made aware of your concerns regarding the tenant, we raised your complaint with Homelet who investigated and found no issues with the checks they had processed. Our Head of Residential Lettings and Property Management has been in regular contact with yourself and has twice arranged to meet with you to discuss your concerns. If you wish to meet and discuss this in person please do not hesitate to contact us.
★★★★★ 5/5
TrustpilotAmazing professional service
Absolutely blown away with your amazing service. Seamless from start to finish. I did review the other local estate agents but very impressed with Dacres.
Carole · 30 March 2025
★★★★★ 5/5
GoogleAbsolutely amazing service. Every single person I spoke to was polite and helpful. Special mention to aleysha though, what a lovely, caring, helpful young lady that went above and beyond to help us rent the perfect house! Thanks all!
Kayleigh · 25 October 2019
Agent replied · 23 October 2024
Thank you for the wonderful five star review!
★★★★★ 5/5
GoogleVery friendly service.
Susan · 22 March 2024
Agent replied · 23 October 2024
Thank you for your 5 star review!
★★★★★ 5/5
GoogleExcellent communication throughout especially from Emma.
All the staff are friendly and helpful, Adele and Ben.
Carol · 23 March 2023
Agent replied · 23 October 2024
Thanks for your review! We are glad to hear you were happy with your experience with us.
★★★★★ 3/5
GoogleProperty with board outside, not listed on the website for over a week
Claire · 23 March 2023
Agent replied · 23 October 2024
Thank you for taking the time to provide feedback. On occasion we have sellers who are keen we invite enquiries to our office about a property whilst details are being prepared, although more typically board erection and website launch happen very much in parallel. Our friendly teams are always happy to answer any questions and will arrange a viewing as soon as possible
★★★★★ 5/5
GoogleExcellent service. Julia really understood what we wanted to achieve and worked very closely with us to ensure all our plans worked out. Delighted with the communication throughout, delighted with the result!
Wendy · 25 October 2018
Agent replied · 23 October 2024
Thank you for this five star review!
★★★★★ 1/5
FacebookLet down by last minute effective cancellation of valuation due to Dacres double booking and not really given another option. Could not recommend.
Steve · 10 July 2021
Agent replied · 20 March 2026
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★★★★★ 1/5
FacebookI used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.
Mark · 24 November 2020
★★★★★ 5/5
GoogleWe are delighted with the service from the Skipton branch. Communication has been excellent, and with a very personalised approach. Couldn't recommend more highly.
Fran · 25 October 2018
Agent replied · 23 October 2024
Thank you for this five star review.
★★★★★ 1/5
GoogleExtremely unprofessional service .
Money to spend and totally unresponsiveNegativeResponsiveness, Professionalism
Karen · 23 March 2022
Agent replied · 23 October 2024
We are sorry to hear this feedback but would be delighted to discuss this directly with you. Please do not hesitate to contact us.
★★★★★ 1/5
GoogleFrom a landlord point of view shocking service, the sales agents at Skipton office ignore numerous emails and don't return calls.
Adrian · 25 October 2019
Agent replied · 23 October 2024
Thank you for your feedback. We are disappointed to hear that you did not have a positive experience when dealing with us. We understand you have been in communication with one of our Area Directors and the issue has now been resolved however, please do not hesitate to contact us if you need any further assistance.
The Dacres team
★★★★★ 1/5
TrustpilotWhere do I begin with this sly estate…
Where do I begin with this sly estate agent?
Danni · 25 April 2022
Agent replied · 20 March 2026
Danielle, we are very disappointed to read this negative review and that you feel we have acted anything other than professional and in our client’s best interests. The points which you raise are factually incorrect, and we would be more than happy to discuss these with you in more detail. In response to your concerns a) It is not common practice to accompany a valuer to a property. Surveyors are instructed to work on behalf of the bank’s interests, and any influence from an agent would be highly unprofessional. b) After two down valuations and waiting nearly three weeks for a third valuation still to be arranged, our clients took the decision to re market the property. It was neither our client’s, nor our intention, to see you in a difficult position. Our clients needed to do what was best for their own situation. You were kept fully informed of the remarketing and the reasons behind it.
★★★★★ 5/5
TrustpilotPerfect experience
I phoned Dacre son & Hartley to view a property in Giggleswick, it was a pleasure to speak to a helpful, knowledgeable person.
Sarah · 15 May 2023
★★★★★ 1/5
TrustpilotDon't make the same mistake 15 others did?
Dacre, Son & Hartley a firm:
Sam · 4 December 2023
★★★★★ 5/5
GoogleVery helpful and friendly!
Debbie · 25 October 2018
Agent replied · 23 October 2024
We really appreciate you taking the time to leave this five star review.
★★★★★ 5/5
GoogleUnable to obtain details of property on the market open to offers property I am interested in is St Stephens old School Gargrave Road Skipton North Yorkshire For Conversion into flats or offices
Please reply ASAP
William · 25 October 2016
★★★★★ 1/5
FacebookBad communication, false advertising.
Tracey · 23 April 2021
★★★★★ 5/5
GoogleGood in all aspects
Joanne · 22 March 2024
★★★★★ 5/5
GoogleRating only, no written review.
Darren · 24 October 2021
Agent replied · 23 October 2024
Thank you for leaving a five star review! Best wishes Dacres Skipton
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
