Trusted Agent profile · Harrogate

Carter Jonas Harrogate reviews

4.3

★★★★★ Great

567 reviews across 2 platforms

13-15 Albert Street, Harrogate, HG1 1JX, HG1 1JX

Carter Jonas's office in Harrogate, at 13-15 Albert Street, is rated 4.3 out of 5 across 567 reviews on two platforms, including 85 Google reviews rated 4.7.

Google logo

4.7 / 5

85

Reviews on Google

This office

Trustpilot logo

482

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harrogate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

Excellent service, easy to deal with and great results

Malcolm · 30 September 2022

Agent replied · 22 October 2024

Hi Malcolm, thank you for the positive review. Please don't hesitate to contact us if there's anything further we can help you with.

5/5

Trustpilot

Carter Jonas looked after everything

Carter Jonas looked after everything . Would recommend.

Mr · 14 October 2022

Agent replied · 22 October 2024

Hi Ian, thank you for your positive review. Please don't hesitate to contact us if we can help you with anything else.

5/5

Google

Excellent marketing strategy that achieved a quick sale at a full price

John · 17 April 2022

Agent replied · 24 October 2024

Hi John, thanks for your feedback - we're so pleased we helped you achieve a quick sale! If you need us again you know where we are.

5/5

Google

James Spencer, with the support of colleagues at Cater Jonas, have handled several sales for my family over the last couple of years, always extremely professionally, showing in depth and valuable knowledge of the local market. Realistic and pragmatic, James has managed each sale attentively and successfully. I would have no hesitation in recommending them.

Rebecca · 11 October 2019

1/5

Trustpilot

Very unprofessional

Very bad people! If you are landlord I would never go with them, they only cares about money very unprofessional and unpleasant management

Paulina · 3 September 2019

Agent replied · 22 October 2024

Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk

5/5

Trustpilot

Maddy Peris

Maddy Peris, has been an absolute delight to deal with. Very professional in every sense.

JC · 13 October 2021

Agent replied · 22 October 2024

Hello JC, thank you for five star review. We are happy to have helped!

5/5

Trustpilot

Helpful & fast!

They’re quick, effective, fast response.

Kamila · 9 January 2023

Agent replied · 22 October 2024

Hi Kamila, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.

4/5

Trustpilot

Professional

Professional, serious, and effective.

Joe · 22 December 2022

Agent replied · 22 October 2024

Hi Joe, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.

5/5

Trustpilot

Barnes team are a great team

Great team to work with. Very professional, approachable and knowledgeable. Always going above and beyond.

J · 20 May 2021

Agent replied · 22 October 2024

Thank you for the great star rating! We look forward to continue working with you in the future.

1/5

Google

Shocking unethical agency with no principles that use clients for leverage to get more money. They go back on their word. Tell you that your offer has been accepted .....only to go back on it. Feel very let down by the whole experience of using this agency. Would never buy or sell through this agency.

Marlz2012rulz · 26 October 2017

5/5

Trustpilot

Friendly

Friendly, efficient, professional. Rental accommodation was immaculate.

Nigel · 6 July 2022

Agent replied · 22 October 2024

Hi Nigel, thank you for your review and kind words about your experience with us. We're so glad we could help.

5/5

Trustpilot

Always got the information I’ve needed

Always got the information I’ve needed. Efficient and professional. Thanks.

Kyle · 11 February 2022

Agent replied · 22 October 2024

Hello Kyle, thank you for the 5 star review. We are happy to have helped!

5/5

Trustpilot

Helpful

Helpful, friendly team who secured a great rental property for us.

Charlie · 14 November 2021

Agent replied · 22 October 2024

Hello Charlie, thank you for leaving us a review. Our team are always pleased hear how well we have supported our clients.

4/5

Trustpilot

Valuation spot on and flat sold …… need…

Valuation spot on and flat sold …… need I say more!

Louise · 12 September 2021

Agent replied · 22 October 2024

Hello Louise, thank you for taking the time to leave us a review. We are happy to have helped!

5/5

Trustpilot

Very helpful at Mayfair Lettings

Very helpful at Mayfair Lettings! Excellent service from start to finish.

Will · 12 May 2021

Agent replied · 22 October 2024

Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.

5/5

Google

I can’t fault the way the sales team at CJ handled the sale of my grandparents property. They were attentive and catered to our family’s (quite onerous) needs brilliantly. I would highly recommend using them and thank the team for their patience, unfaltering support and cheerfulness throughout the process!

Chrissie · 26 October 2018

5/5

Trustpilot

Excellent service

Very professional, and friendly service:)

Emma · 8 February 2022

Agent replied · 22 October 2024

Hi Emma, thank your for the positive review!

5/5

Google

I found Kate at Carter Jonas very professional , she answered all our Questions and was very knowledgeable about the property. We found the whole process from start to finish very professional, we would definitely recommend using Carter Jonas.

Diane · 11 October 2021

1/5

Trustpilot

Poor

As a landlord I won't use them again - released the tenant's deposit without making proper checks.

John · 25 October 2016

Agent replied · 22 October 2024

Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk

1/5

Trustpilot

They are disgusting

They are disgusting, bad service with bad manners.

Natalie · 16 March 2021

Agent replied · 22 October 2024

Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk

5/5

Trustpilot

Maddy Peris

Excellent service from Maddy Peris

Tiffany · 7 October 2021

Agent replied · 22 October 2024

Hi Tiffany, thank you for the five star review!

5/5

Trustpilot

Great Mayfair Team

Great Mayfair Team! Excellent service.

Hugh · 12 May 2021

Agent replied · 22 October 2024

Hello Hugh, thank you for the great star rating!

5/5

Google

Throughout the sale process the staff at Carter Jonas have been excellent. Alison Bulmer has kept me in touch at all times with proceedings, and has been really helpful with her suggestions as to how best to present the property. I cannot thank her enough.

Paul · 26 October 2017

5/5

Google

Alison at Carter Jonas looked after us all the way, in selling our property. Excellent service, great publicity of the property and professional negotiation resulted in us selling and completing within 2 months of the house going up for sale.

Rob · 26 October 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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