Trusted Agent profile · North Yorkshire
★★★★★
498 reviews across 2 platforms
27 Flowergate, Whitby, North Yorkshire, YO21 3AX
Bridgfords's office in North Yorkshire, at 27 Flowergate, is rated 2.3 out of 5 across 498 reviews on two platforms, including 45 Google reviews rated 4.6.
Every review we hold for the North Yorkshire office, from every platform, shown as written. First names only.
1/5
TrustpilotAbsolutely shocking staff
Absolutely shocking. Trying to buy a house and Bridgefords, Sale branch have a really poor attitude. Insist we show them our funds before even putting the offer to the vendors - not a chance! These people need a swift kick up the backside, they have a nerve demanding this information straight off.
5/5
TrustpilotHouse valuation
We had our house valued yesterday by Victoria and Shaugnee, from the Whitby branch, both were very pleasant, prompt and extreamly knowledgeable,always backing up statements with their own experience.Very professional - we will certainly be using their services.
1/5
TrustpilotHonestly
Honestly, if I could give zero star I would. Booked an appoinment through richard wakefield office to view a house, went to see the house, agent never turned up, waited for an hour. Rang them many times no answer. Awful and unprofessional agent ever, never viewing house with these time wasters!!
1/5
TrustpilotThe day before due to move at 4.30pm…
The day before due to move at 4.30pm brudgfords Jesmond rang to say landlord pulled out! This after we had signed ast and paid 6 months rent up front. The negotiator had not done their job effectively which is why this happened. Left homeless and destitute with two young kids. Hopeless avoid
1/5
TrustpilotVery poor uncommunicative…
Very poor uncommunicative unprofessional services for landlords from their lettings department and their Countrywide department were exactly the same also ....unhelpful....no response time if any ....and have still not returned our unanswered questions with regards to our property ....totally uninterested
1/5
TrustpilotWorse agency ever
Worse agency ever , irresponsible and worse communication ever. You can't get through phone or email and that was for several viewing I was trying to arrange so don't want to imagine how terrible they will be after renting a property.Avoid ,avoid
4/5
TrustpilotFirst flat
I moved into my first flat with Bridgfords and the process was very easy - they've been responsive and helpful every step of the way, including during my tenancy, and the apartment was incredibly clean and tidy when I arrived.
5/5
TrustpilotGeorgia helped with the application and…
Georgia helped with the application and viewings efficiently. She answered questions and Mason took our details promptly. No concerns.
1/5
TrustpilotStockton Heath
Stockton Heath. Review and photos to follow at close of business Friday.
1/5
TrustpilotSorry but there service is shocking ! Bamber bridge branch.
Sorry but there service is shocking. Bamber bridge branch !!! One minute you have a deal anfd the next minute you don't ????? i would give them half a star if i could.Don't bother wasting your time.overall poor !!!
1/5
TrustpilotFrom start to finish at pudsey office…
From start to finish at pudsey office they got every stage of process wrong.l had to chase feedback from buyers and waited days sometimes for replys.on moving day i was chassed for keys and they were not helpfull at all never use again shocking service.
1/5
TrustpilotVery hard to get a hold of them
Very hard to get a hold of them, doesn't seem like they know how to treat a client. Customer service is just terrible.
1/5
TrustpilotAvoid at all costs
Never answered telephonesEmails not always answeredNever passing on messages when calls finally answeredGiving out wrong information about what to bring in
1/5
TrustpilotDreadful
Dreadful. Jesmond branch. Need to vet landlord as landlord pulled out 4.30pm day before moving date. The agent assured immediate refund which took 3 days. Inefficient, poor service, poor availability of anyone in the lettings department and, poor organisation. Save yourself heart ache and avoid bridgfords
1/5
TrustpilotNever choose them
Such an irresponsible furniture repair department they have.( Except mr simon )Too lazy and never chose them at any cost ,money grabbers .Agency fees ridiculous and the way they treat tenants while you contact them for any repairs or maintenance it’s really unacceptable they are negligent
1/5
TrustpilotWorst customer service ever
Worst customer service ever. Issues are reported to them 2 months back and still no response. Agents stop taking calls or won't reply back to emails.I am just waiting for the agreement to get over. Won't ever go back to them. Lesson Learnt
5/5
TrustpilotBrilliant Bridgfords
I had a fantastic experience with Bridgfords in Bamber Bridge from beginning to end. The whole team were friendly, experienced and enormously helpful and supportive through my process as a first time buyer. Thank you Bridgfords!
1/5
TrustpilotWARNING
WARNING - DO NOT USENot responsive once you have moved into the property. Didn't fix multiple serious issues during the year. Billed us excessively during check out for problems they didn't fix. Everything you dont want in a letting company.
1/5
TrustpilotThe worst agency I have worked with
The worst agency I have worked with. We waited 5 months for repairs, the water ran out, the window was broken and they did nothing for 8 months. Problem with deposit to get back. Now we going to court
5/5
TrustpilotLiam Bradshaw at bridgfords
Just to say that Liam at bridgfords helped me so much in aquirering my new flat (with me being a complete technophobe) he is a credit to his firm, thank you, Liam, Keith Laidler, North Shields
5/5
TrustpilotThey were so willing to help
They were so willing to help, warm and very efficient. I have already recommended them to colleagues.
5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Bridgfords in Burnley. We could not have had a better experience, Melanie and Colin helped us so much, amazing service! If we ever decide to sell, we will definitely be back!
1/5
TrustpilotHorrible service to Landlords.
Horrible service to Landlords.Misplaced the deposit received by the tenant after I asked on more than one occasions to pay directly to the Landlord. Delays in getting back in touch and taking responsibility for their mess. DO NOT USE PUDSEY BRIDGFORDS!!
1/5
TrustpilotRude & awful company
Rude, sneaky, moneygrabbers and the managers you complain to are just as bad by making excuses for their rude awful staff so they are just as bad and can see why their staff are so bad. Would never use again EVER EVER EVER!!!!!!
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