Every review we hold for the Northallerton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll the staff at Bridgfords Northallerton have been wonderful especially Georgia who has supported me throughout the stressful journey of moving home. I would highly recommend
Pat · 20 September 2026
Agent replied · 11 October 2026
We are thrilled to hear that Georgia and our team at Bridgfords Northallerton provided excellent support during your home move. Thank you for your recommendation! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 1/5
GoogleTwo and a half weeks ago, I filled in a ‘contact’ form on their web site, requesting further info on a new property they are the agent for. I have heard absolutely nothing from them. Today, I attempted to telephone. After going through several ‘options’, I was informed there was no-one to take my call (at 4.30pm)! If I was the vendor of the property in question, I would be very concerned and sorely disappointed with Bridgeford Northallerton’s lack of service. I certainly would not use them.
Jane · 11 August 2026
Agent replied · 11 October 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had had my property on the market for over 6 months with another estate agents , I contacted the office in Northallerton and Tony came along valued my property and promptly arranged for it to be listed, Georgia came along and took the photos and within days I had viewings, what a relief within weeks we had a buyer 👍 completed and money in the bank within 3 months from start to finish,
Very professional, kept up to date at all stages from viewings to feedback, would I recommend yes I would.
Thanks again
Sharon · 11 August 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGeorgia was very patient and professional during the purchase of my flat. Initially she showed me around the property and patiently waited whilst I thoroughly inspected the place. She was also available at short notice for a second viewing. In addition, Georgia also helped during the process when I had more questions and requests which certainly reduced a lot of the stress that I was experiencing. Thank you Georgia.
Betty · 17 October 2025
Agent replied · 9 November 2025
Hello Betty,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Georgia was able to assist you so effectively during your flat purchase and help reduce your stress. Your kind words are greatly appreciated.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleIn the last week I have dealt with Georgia and Tony at Bridgfords, Northallerton, and I found them both to be attentive, friendly, efficient and professional. I look forward to further engagement over the coming weeks on the purchase of our dream home. Thank you. Steve.
STEVEN · 11 April 2026
Agent replied · 11 October 2026
Thank you so much for taking the time to leave this wonderful review, Steve! We are thrilled to hear that Georgia and Tony provided you with exceptional service and made you feel welcome. We are excited to help you find your dream home and … More
★★★★★ 5/5
GoogleFantastic service from Bridgfords. Excellent communication at all times from Annie and the team. Friendly and professional service throughout the whole process and I would have no hesitation in using Bridgfords again when letting property. Thank you!
Tom · 11 June 2026
Agent replied · 11 October 2026
Thank you for choosing Bridgfords for your letting needs! We are thrilled to hear about the great service you received from Annie and our team. Our goal is always to provide a friendly and professional experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe were very happy with the work of our Annie and Jack. Everything went smoothly and quickly, from the first call to signing the contract took very little time. The agents were always available, attentive to our questions and requests, and helped us with all the paperwork, explaining every detail clearly. We really appreciated the care and professionalism. Thanks to their help, moving in was stress-free and easy!
Olena · 1 September 2025
Agent replied · 22 September 2025
Thank you for your kind words! We are so glad that Annie and Jack were able to provide you with a stress-free and easy moving experience. Our team takes pride in being available, attentive, and professional for all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHi 👋
Jack Pattinson and Annie Cooper were undeniably helpful and professional. They were thoughtful so much so that it was a smooth process and their patience in assisting was topnotch. It was comforting and more explanatory to know what exactly we were signing for. I couldn't have asked for better agents. Thanks so much guys, you're both a gem.
Olaide · 6 November 2025
Agent replied · 9 November 2025
Thank you for your kind words about Jack and Annie's exceptional service! We are thrilled to hear that they provided you with a smooth and informative experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI dealt with Tony when we sold our house to a new build company and he was fab. Supportive and helpful even when I had questions not directly involving him. Would highly recommend.
Emma · 11 June 2026
Agent replied · 11 October 2026
Thank you for sharing your positive experience with Tony! We're thrilled to hear that he provided such exceptional support and that you had a smooth transaction with the new build company. We truly appreciate your recommendation and look forward to serving you again in the future. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom the first day of finding a property being sold through Bridgefords Northallerton, all the staff in the Branch have been very helpful. Tony, who showed my sister and myself round the property I was hoping to buy, was very hopeful during the viewing. Also Georgia has provided excellent assistance when I have contacted the branch either by phone or email, and has answered my questions with quick responses.
Thank you for providing help and support while going through what can be a stressful time.
Kirsteen · 11 June 2026
Agent replied · 11 October 2026
Thank you for your wonderful feedback! We are so happy to hear that our team at Bridgefords Northallerton has been helpful and provided excellent support during your homebuying journey. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI used Bridgefords to buy my first home and was very pleased with how helpful the staff were I mainly delt with Tony and Georgia lovley people and very helpful. I would 100% recommend Bridgefords Northallerton.
Gareth · 11 May 2026
Agent replied · 11 October 2026
Thank you so much for choosing Bridgfords for your first home purchase! It means a lot to us that you were pleased with our helpful staff, especially Tony and Georgia. We are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGeorgia was a great help. Lovely to speak to. Overall my time with Northallerton Bridgefords has been great. Very helpful in all aspects & quick with responding to emails & phone call. Highly recommend Northallerton Bridgefords.
Grace · 11 May 2026
Agent replied · 11 October 2026
Thank you for your kind words! We're thrilled to hear about your positive experience with Northallerton Bridgefords. Our team takes great pride in providing excellent customer service and we're glad it showed. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAnnie and Jack have been awesome! They found me a suitable tenant very quickly, and they are both extremely professional, efficient and personable, and made the whole renting out process run very smoothly. When one is either on the phone or with clients the other takes over with a seamless transition. They explained everything clearly and immediately followed through with documentation, updates and organising the necessary contractors. Nothing was too much trouble, and I truly couldn't have asked for more! They are a great team, and I wouldn't want to use anyone else.
Carol · 11 May 2026
Agent replied · 11 October 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAnnie and jack were brilliant. Couldn’t fault them. Would highly recommend them. Professional and efficient and found us great tenants. Annie is exceptional.
Paul · 11 July 2026
Agent replied · 11 October 2026
Thank you, Paul, for your wonderful review! We're thrilled to hear that Annie and Jack provided you with professional and efficient service, and that they found you great tenants. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleViewing to picking up the keys within a week! All steps easy to follow. Annie Cooper has been helpful and informative at every step. Highly recommend!
Sally · 11 June 2026
Agent replied · 11 October 2026
Thank you for the glowing review! We are thrilled to hear that you had a hassle-free experience with us and that Annie provided exceptional service. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI placed the sale of my property in the hands of this branch back in April. From the very beginning the staff, especially Mr Duncan and his colleague Georgia, have kept me fully informed at every stage and have provided me with all necessary assistance, including letting me borrow the keys to the property so that my family and I could pay a nostalgic visit.
I highly recommend them.
Roger · 11 July 2026
Agent replied · 11 October 2026
Thank you for placing your trust in our branch. We are delighted to hear that Duncan and Georgia provided exceptional service and made the selling process smooth for you. It was a pleasure serving you and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCouldn't be happier with our guidance and professionalism from our mortgage adviser Dwight. Looked after us in a very approachable and friendly manner and no matter how many times myself and my husband asked a question or phoned the office for advice or questioning he never tired. And kept us informed by phone, email or voicemail throughout our mortgage process. Wouldn't have known where to start with it all without Dwight's help. Much appreciated. Your on our Christmas card list.
Christopher · 16 October 2024
Agent replied · 22 October 2024
Thank you for your glowing 5* review Christopher. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe have just rented a property in Northallerton. Annie Cooper has been dealing with this and I must say she has been so helpful and answered all our questions in a professional manner. It has been so lovely to meet her and she is such a very pleasant young lady.
Heather Thompson
Heather · 19 September 2025
Agent replied · 22 September 2025
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAfter approaching Bridgfords to rent an apartment Annie and Jack were both excellent from the start.
From viewing all the way through to completion of the paperwork they were great.
Annie was also very helpful regarding some issues at the property.
Thanks Guys much appreciated
Andy
Andy · 8 November 2025
Agent replied · 9 November 2025
"Thank you so much for your glowing review, Andy! It brings us great joy to know that our team, especially Annie and Jack, have provided top-notch service for your apartment rental process. We are always here to help and glad to address any issues you may encounter. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a really good experience in using Bridgfords for buying our house. Excellent communication from Georgia and the team. Georgia ensured communications between all parties involved were prompt allowing us to go through the process as smoothly as possible despite unforeseen complications that were thrown our way.
Naomi · 17 October 2025
Agent replied · 9 November 2025
Thank you for the kind words! We're thrilled that we were able to make your home buying experience with Bridgfords a smooth and stress-free process. Our team, especially Georgia, takes pride in delivering excellent communication to ensure a successful outcome. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom start to finish, my experience with Bridgfords was seamless. I recently rented a property through them, and I couldn't be happier with the service I received. Annie and Kristina were incredibly helpful and responsive, answering all my questions promptly and guiding me through every step of the process with professionalism and efficiency. They made the experience feel stressfree. I highly recommend to anyone looking to rent a property.
Antony · 8 February 2025
Agent replied · 22 February 2025
Thank you Antony for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWe originally had a valuation booked for last Friday. My partner had specifically kept his day free, made no other plans and stayed at home to accommodate the appointment. The estate agent then rang us several minutes after he was supposed to arrive to inform us that he wouldn’t be coming. No reasonable notice whatsoever.
Although very frustrating, we gave them the benefit of the doubt and rearranged the valuation for today.
Unbelievably, the exact same thing has happened AGAIN.
Having already been let down once, we actually went out of our way to ring the office at around 2pm today to confirm that the valuation would definitely be going ahead & nobody answered the phone. We then received a call back at 3:57pm, when the appointment was booked for 4pm, informing us that the estate agent would not be attending because he was in Hartlepool?!
What I find particularly unacceptable is that, had we not contacted the office ourselves, I genuinely question whether anybody would have bothered to inform us at all.
I would like to acknowledge that the lady we spoke to on the telephone was apologetic, and we do appreciate that. We also understand that the valuations are not booked directly through the company itself. However, regardless of how the appointments are arranged, the experience ultimately reflects on the business and the service being provided.
We certainly won’t be trusting this company with the sale of our home.
Leila · 10 October 2026
★★★★★ 5/5
GoogleWell, I have to say… Dwight has been an absolute savior during our lengthy buying process. He was one of the first people we met, and throughout the whole process his support has been unrivaled. From day one, he provided nothing but hassle-free, friendly advice and service, making the mortgage part of our purchase a mere thought in the back of our minds. He even called one day to tell us he had found a cheaper offer, no extra work from us, just purely saving us money. You literally can’t wish for more. Thank you, Dwight!
Jake · 26 September 2025
★★★★★ 5/5
GoogleSuperb service from Bridgfords Northallerton. A huge thank you to Tony and the team for helping with my property. A special mention to Georgia who really went above and beyond. Georgia's enthusiasm and helpfulness was top draw.
Thank you very much, highly recommended.
Adam · 26 October 2025
Agent replied · 9 November 2025
Thank you for the glowing review! It brings us such joy to hear about the outstanding service our team provided. We are so glad to have exceeded your expectations and we are grateful for Georgia's dedication to going above and beyond for our customers. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.
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