1/5
Couldn’t trust them
Bidding on a house and was pushed for more and more money. Caught the estate agent out in a lie and just had a bad feeling so decided to walk away from the house due to their handling of the house sale.
Trusted Agent profile · North Walsham
★★★★★
1,446 reviews across 2 platforms
16 Market Street, North Walsham, NR28 9BZ, NR28 9BZ
William H Brown's office in North Walsham, at 16 Market Street, is rated 2.5 out of 5 across 1,446 reviews on two platforms, including 239 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. William H Brown North Walsham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near North Walsham.
Every review we hold for the North Walsham office, from every platform, shown as written. First names only.
1/5
Couldn’t trust them
Bidding on a house and was pushed for more and more money. Caught the estate agent out in a lie and just had a bad feeling so decided to walk away from the house due to their handling of the house sale.
5/5
Lisa Shelton
Lisa SheltonSales Progressor-thank you for all supported you gave for us.We are grateful that we could always turn to you and you acted where it was necessary.
1/5
Hopeless
Have tried to view a house for sale which they are handling. No call backs, no viewings, whole thing now sounds very suspicious and my guess is that they have a "favoured" buyer, i wonder why. . . We've given up trying to view the property.
5/5
Whbrown north walsham have been outstanding helping us with buying our new house would defo recommend them . A big thankyou goes to ellie and julie fighting our corner and helping us! we really do appreciate it . Thankyou nicole and chris x
1/5
Terrible estate agents
Terrible estate agents, can't wait to take your money and mess you about when it's time to pay you back. Poor communication and lack of effort with sorting out problems. Terrible at returning calls or sorting things out in general. Wouldn't recommend to anyone.
1/5
Several emails sent to view a property…
Several emails sent to view a property and not one reply. As a cash buyer you would think they would reply instantly but 5 days and nothing. I certainly will not be listing my house with them if they are ignoring serious buyers.
5/5
Duncan, jade, and jordie have been excellent from the start to the finish of our sale would highly recommend there support and professionalism was outstanding
1/5
They just care your money
They just care your money. Until the payment they approach kindly but after payment they do not care your problems. I spent hours to explain my problems with the property but they do not care. 5 minus stars if it were possible.
1/5
Missed out on sale due to lack of…
Missed out on sale due to lack of communication. When I did buy a house with another estate agent, williamhbrown wouldn't collect their 'for sale' sign. Cowboys in a high street friendly guise, avoid these clowns.
5/5
Great service
Great service, especially from Charlotte, who was proactive and efficient throughout our purchase. Thank you.
1/5
WHAT A TERRIBLE SERVICE THE MORTGAGE…
WHAT A TERRIBLE SERVICE THE MORTGAGE ADVISOR IS SO RUDE AND TO THINK WE PAID A HIGH PRICE FOR THIS SERVICE FAR FROM A SERVICE HE NEEDS TO GO ON A CUSTOMER RELATIONS COURSE AND LEARN HOW TO SPEAK TO CUSTOMERS
1/5
The most awful agents in the world…
The most awful agents in the world ever!why there is no option for 0 rate????
1/5
Terrible communication
Terrible communication; seems like staff don’t know what they are going. Wasted so much of my time and energy. No positive outcome even after chasing so many times.
5/5
Jade & Duncan done a amazing job looking after us, thanks guys :).
5/5
The team at William H Brown North Walsham go above and beyond for their clients. They have been fantastic at every step of the process from marketing and viewing through to helping us with co-ordinating exchange and completion. Thank you so much!
1/5
Would give a zero if possible
Would give a zero if possible. Tried to get a viewing with a property they never returned our call. When we did get through they said the house had sold. It was massively under valued. Mmm wonder who bought it??
1/5
William H Browns Lettings use Sequence…
William H Browns Lettings use Sequence Homes to ‘manage’ their properties. Landlords and tenants should both read reviews on Sequence before committing to WHB Lettings. WHB 8/10 for my property, Sequence 0/10. Sequence are awful.
1/5
Sly and underhanded
Twice, offers accepted, mortgage in place and solicitors instructed. Seller pulls out, gazumped. Should try a lockout agreement in future, wasted two months of time and money with these jokers.
1/5
SEVERELY DISHONEST COMPANY
SEVERELY DISHONEST COMPANY. PREDATORY PRACTICES AROUND STEALING HOLDING DEPOSITS DESPITE ENTERING INTO HONEST AGREEMENTS. AVOID AT ALL COSTS!!!!!!!!!!
1/5
Bury st Edmunds
Avoid at all costs, communication is terrible, never get back to you, always make some excuse as to why they have not replied to emails, wrongly advise on mortgages, one of the worst I have dealt with!!
1/5
We decided we no longer wanted to use…
We decided we no longer wanted to use them as estate agents, was told over the phone we would receive a full refund. Then a week later emailed us to say they had changed their mind and we would get nothing!!Disgusting
5/5
From a buyer’s perspective Julie provided an outstanding service keeping us updated at all times especially when we were nearing exchange. She brought a sense of calm when things were becoming difficult. I would thoroughly recommend this agent. Thank you
5/5
Just been shown round a property by Archie from the North Walsham office. He was very professional and also very knowledgeable my wife and I where very impressed by him.
1/5
Worst agency ever
Don't do their job at all. Ignore email don't answer. Have problem with leacking wather from bathroom to kitchen for 4 months.
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Tell us what you need and we'll put you in touch. William H Brown North Walsham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near North Walsham.