Trusted Agent profile · North Tyneside
★★★★★
1,234 reviews across 2 platforms
189a Park View, Whitley Bay, NE26 3RD, North Tyneside, NE26 3RD
Pattinson's office in North Tyneside, at 189a Park View, is rated 4.3 out of 5 across 1,234 reviews on two platforms, including 146 Google reviews rated 4.8.
Every review we hold for the North Tyneside office, from every platform, shown as written. First names only.
1/5
TrustpilotVery bad getting back to you about…
Very bad getting back to you about enquiries. Was sent a link to give feedback but when I tried to do this it stated that feedback had already been completed. Mystery!
Hi Deborah, I'm sorry that you have found our services to be unsatisfactory. Could you email socialmedia@pattinson.co.uk with more information so that this can be looked into further. Many thanks.
5/5
TrustpilotExcellent service as always.
Very regularly deal with both the team at Washington branch and Charlotte Mason, at head office, for all my residential letting needs. They can never do enough, in terms of keeping in constant communication with progress and carrying out their role professionally and very efficiently. I would not take my business anywhere else.
5/5
TrustpilotStockton office - highly recommended
We cannot recommend this estate agents enough! The customer service was 10/10 and were very professional throughout. They were in constant contact, informing us of updates and how they could assist us further. We would like to say a huge thankyou to Jan - who went (above and beyond) to help us through our completion. Thanks again to her and all the team.Clare & Kirsty Pearce-Dryden
5/5
GoogleFantastic service in the purchase of our new home. Sharon from the Whitley Bay branch was an absolute star throughout the whole process. She kept us informed every step of the way and was always at the end of the phone when we needed her. So professional and responsive, can highly recommend. Thank you so much again.PositiveResponsiveness, Professionalism
5/5
GoogleRecently bought through Pattinsons Auction as a first time buyer. They were incredibly helpful and supportive throughout the whole process from viewing to completion and even in support with my lawyers. I can't recommend them highly enough in particular my main contact Chloe Richards who was wonderful and went above and beyond in helping me buy my home!
5/5
TrustpilotAmazing staff
Amazing staff! They were so helpful, really couldn't do enough for us. As first time buyers we were so nervous but they made everything so clear and straightforward. Emily and Daniel working incredible. Both very respectful and anytime I call they really helpful. Thank you for make my day.
5/5
TrustpilotIf you need to sell your property then…
If you need to sell your property then look no further my house was sold in 3 days and I actually got more that I thought and this is down to one lady Hellen Widdowson she is a 'woman on a mission'when it comes to selling houses always returning phone calls or emails informing me of progress
5/5
TrustpilotBrilliant, friendly, reliable and helpful
Fantastic service throughout the wholeLove - The team really went above and beyond to ensure our house sale went through smoothly and were friendly and reliable. Put my mind at ease and took a bit of the stress out of moving.
1/5
TrustpilotExtremely poor service with my rental…
Extremely poor service with my rental property. They have handed over an uncleaned property and upon asking saying I have not opted for a clean property. The car parking entry key has not been given with an excuse they not sure where the fob is! Not at all happy with the service.
5/5
TrustpilotDean from pattison has been absolutely…
Dean from pattison has been absolutely excellent from start to finish, helped me through what has been a really stressful and difficult time and genuinely took time to help me and make sure I was sorted with a suitable property as quickly as possible. Totally stress and hassle free and I can’t thank them enough
5/5
TrustpilotI have bought the property through…
I have bought the property through pattinson estate agents in Washington branch. Kimberley and her manager was great, very knowledgeable, helpful. I would highly recommend this branch for anyone looking to sell or buy property. The service is 5 star.
5/5
TrustpilotPersonal service
Personal service, always followed up calls and returned calls and queries. Jason dealt with the sale all the way through, no handing over to others, dealt with my man’s sale and looked after her with respect, using them / him to sell my house too
4/5
TrustpilotWhitley Bay
The staff at the Whitley Bay branch were extremely helpful when I was looking for a place of residence in a new area of the north east. They were extremely efficient in helping me find everything I was hoping for in a short period of time. Any hiccups along the way were easily resolved by the kind staff and I would recommend their services.
5/5
TrustpilotPositive experience
I had the pleasure of meeting Carly from Washington Pattinson; as a newcomer to property investment, I was confused and knew very little about it, but she is very professional and helpful, and I would highly recommend her to anyone.
5/5
TrustpilotJosh Singh amazing support.
Amazing customer service and professionalism from a commendable Josh Singh. Outstanding service, going the extra mile to achieve customer satisfaction. A huge thanks to you Josh, from Aileen and Scott
1/5
TrustpilotPattinsons Ashington put
Pattinsons Ashington put any property up for sale even though the sellers can not proceed pure time wasters
Hi, we are sorry you have not had the experience we expect from our team. can you provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotExcellent team at Pattinsons Gosforth…
Excellent team at Pattinsons Gosforth branch espeacilly Kerri, they helped out with forms and scanning documents that were time sensitve even down to using their own phones when scanner played up, The Gosforth office based team are ahead of their game,friendly and genuine I would highly recomend that outlying offices look to them as an example to raise their own bar accordingly,
1/5
TrustpilotVery very poor on the rental side
Very very poor on the rental side, don't return calls or emails, rude and unprofessional staff, clearly lack basic training. They seemed to have a very flimsy grasp of property law
We are very sorry to hear this, Mr Stone. One of our team would be happy to discuss your problem if that is something you would like to do.
5/5
TrustpilotGosforth Branch Excellence
I had the pleasure of dealing with the Gosforth branch very recently. They were excellent - friendly, helpful, efficient. Keri (and Katie) went out of their way to help me in very difficult circumstances. They were sensitive to my needs and went the extra mile which I really appreciated. I would definitely use them again & can't recommend them highly enough.
4/5
TrustpilotSale of property through online auction
The team were proactive in trying to generate interest in the property for sale and ensured we were successful in finding a buyer. They were friendly and helpful and we were kept informed of progress throughout.
5/5
TrustpilotBrilliant friendly service from start…
Brilliant friendly service from start to finish. We have purchased a property from Pattinsons and are now using them as a management agent for another property, thy have been great in both instances.
5/5
TrustpilotCarly from Washington
Carly from Washington recently done my house valuation,during the visit to my house she was very friendly, professional and passionate for her work. While explaining what she would be doing and answering any questions I had.Would highly recommend.
5/5
GoogleGreat service on my auction purchase from initial enquiry to property completion. Cathryn and Angela could not have been more helpful, going above and beyond to make the transaction easy. Based in the USA I needed competent professionals to handle the purchase and they were just that. I would highly recommend their services and also the excellent Financial counselling associated with the Branch.
5/5
TrustpilotAbove and beyond
Excellent customer service went above and beyond what I would have expected them to do for what I had asked for. Would highly recommend and will look to use them in the future!!
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