Every review we hold for the North Tyneside office, from every platform, shown as written. First names only.
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5/5
TrustpilotBeen using for 20+ years.
Excellent service from Pattinson once again just recently , have been using for 20+ years for buying , selling & mainly as letting agent always top class service , very helpful team across the board with a lot of experience so credit where creditβs due which is the reason for review hope helpful.
Baldev Β· 7 November 2023
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5/5
TrustpilotMy favourite state agent
I am happy to buy another property from this state agent. This agent is one of my favourite state agent, their patient and friendliness, help me to make a good decision. Communication is always quick, clear and traceable. The reminder of appointments always makes me feel in touch. The staffs are so proactive and give good advice. I am so please Sheila recognise me just by my voice over the phone. Professional and personal.
Lawrence Β· 20 August 2021
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5/5
TrustpilotNumber 1 agent and advisor!!
Carly List put our house up for sale on the Wednesday, booked 4 viewings by Friday and had the house under offer by Monday afternoon. She is a great asset, with an incredible eye for detail, thoroughly invested and really puts the graft in at Pattinsons Washington. I cannot praise her and the team enough. Number 1!!
Matt Β· 25 July 2023
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4/5
TrustpilotAmazing Customer Service
We were met at the property on Great Park by a property consultant - Katie, and were so pleased to see her from the moment she got out of her car. She was smiling and she knew a lot about the property that we were looking at, and i am saying this because we have viewed quite a lot of properties with other agents as well and if we were to ask anything outside the box (what wasnt completely visible) they would not know a thing and would then direct us to the office. However Katie knew what she was talking about and even managed to calm down my little 2 year old that was crying. Cheers Katie, you are a star, We are also quite pleased with the quick turnaround time that we have been receiving with regards to email and text. Thank you for caring about your tenants.
Siann Β· 5 February 2020
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5/5
TrustpilotRuth Robinson at pattinsons kept meβ¦
Ruth Robinson at pattinsons kept me constantly updated with the purchase of my flat, nothing was a bother too her even when I requested additional viewings Thanks Ruth for all your help
Stephen Β· 24 January 2020
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5/5
GoogleI would definitely use Pattinsons again and would recommend them. Sharon in the Whitley Bay office was excellent she updated me all through the sale. She held the sale together start to finish π β¦
L Β· 14 October 2024
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5/5
TrustpilotReally good service from all 3 of them
Really good service from all 3 of the staff todayReally work hard to do as much as they couldAll 3 of them get involved in one way and anotherNothing was too much for any of themAs soon as I walked in they made me feel at easeLoved the cup of coffeeI had lots of questions which were all answeredWe had a good laugh never been in a estate's where I had laughed so muchPlus one of the staff gave me advice on something else too which I'm very interested in doingTop quality estate agentDefo use them again10 out of 10 for everything todaySue was so helpful10 out 10 again for sue
Geoff Β· 13 January 2020
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5/5
GoogleSuch lovely, friendly staff, big thank you to Sharon for her patience at getting my sale through!
Vicky Β· 23 October 2022
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5/5
TrustpilotA pleasure dealing with pattinsonsβ¦
A pleasure dealing with pattinsons especially Dean Florence and Eloise Wallace, they push our rental through as quick as they could and handled everything for us! Would definitely recommend
Wanbread Β· 2 November 2020
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1/5
TrustpilotMultiple undisclosed issues
Taken me a while to write this but here it goes: we asked various questions regarding our rented property. Such as mould, plumbing, heating, which we were told there were no issues within the property etc. Having mould develope in multiple rooms, broken heating which cant be monitored/set etc. No water pressure in the kitchen(not disclosed). We were told by landlord to "bugger off if we dont like the property", letting agency has been NO HELP. I will be writing to my local MP and citizens advice as this has become a dangerous property to live in.
Michael Β· 31 October 2019
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5/5
TrustpilotI can honestly say we transfered fromβ¦
I can honestly say we transfered from another estate agent who over a period of a month had 2 viewings and one of them was through family. We transfered across to pattisons and joanne has had numerious people across the door and has given us feed back straight away. Always open to suggestions and an asset to the company. It is also worth mentioning that the full team were also helpfull and would recomend them as well. We will use again.
Gary Β· 29 May 2019
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5/5
TrustpilotI have engaged with Ruth from the northβ¦
I have engaged with Ruth from the north shields branch for 4.5 years .She has always been very helpful in all aspects of renting my property out. & has also given me sound advice when buying properties. Ruth always give her honest opinion she is also very knowledgeable with in the property market. She is a pleasure to deal with and I would recommend her and her colleagues in the north shields branch. Ruth keeps me informed at all stages during the renting or buying phase of the properties I have there is never any issues or unpleasant surprises. As she is always ahead of the game I hope to deal with Ruth and her colleagues in the future
Spencer Β· 21 May 2019
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5/5
TrustpilotSince moving from London to the Northβ¦
Since moving from London to the North East five years ago we have used the services of the girls at Pattinsons, Blyth for the purchase/ sale of 8 properties and tenant finds for a further 12. Louise, Terri and Angela, under the stewardship of Linda, have brought all these transactions to a favourable conclusion in a most professional and business like manner. We cannot thank them enough for their kind and helpful assistance and we shall certainly be using the services of this βA Teamβ in the future.Bill and Debbie Dunn
Bill Β· 21 May 2019
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5/5
TrustpilotFirst class!!
I was recommended Pattinson's in alnwick from a family member when we were thinking about putting our house on the market. They have certainly not disappointed, main reason being Claire. She has been excellent throughout keeping me informed of all updates and next steps etc. When other parties have been slow she has been brilliant being pro active and chasing people and getting results. The whole way through she has put me at ease and answered my million and one questions. I would not hesitate to recommend pattinsons alnwick to any one in the future.
Sophie Β· 4 March 2019
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5/5
TrustpilotHouse sale
Recently sold our house via the jarrow branch. Absolutely superb service all round, friendly and efficient. Alison was amazing throughout could not recommend highly enough.
Hayley Β· 5 June 2021
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5/5
TrustpilotI have just sold a house through theβ¦
I have just sold a house through the Washington office in the Galleries and was all made very simple- Carly handled the bulk of it as I was away abroad at the time. I would definetly recommend using Keih Pattinson as it will be my first port of call when the next sale comes along.
John Β· 21 July 2023
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5/5
TrustpilotAbove and beyond
Pattinsons are assisting with renting out my property, and I can only say good things about the communication and application of the team in arranging that.In particular I asked for additional assistance and correspondence to help organising additional requirements for my personal remortgage.Eloise in particular has been sparkling in providing what I needed with alacrity and efficiency. I can't thank her and the team enough for pitching in.
Darren Β· 14 March 2022
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5/5
GoogleI bought my first ever flat through Pattinsons they were all fantastic and allowed me to view the flat twice as I was undecided. They also arranged for me to see their in house mortgage and financial advisor mark hopkin. He made the process of getting a mortgage so much easier, and simplified it as I was clueless about mortgages and rates etc. Canβt thank them all enough for helping me to purchase my first home, would highly recommend them all to anyone looking for a property.
Rebecca Β· 24 October 2018
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5/5
GoogleI use Pattinson for property searches and they always match my brief. I also use Mark Hopkins services for Mortgage advice and he offers a fantastic service. I have used him for over 3 years for each of my properties and have always felt comfortable. Goes the extra mile when i'm on a tight time frame and would highly recommend him. The Pattinson office is a friendly environment, and i'm always made to feel very welcome.
Very personal service yet highly professional!
Fae Β· 24 October 2018
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5/5
TrustpilotOutstanding service
Outstanding service, dedication and support through a failed sale, re sale. Processes were adapted to meet my needs without a momentβs hesitation.
Alison Β· 3 November 2021
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5/5
TrustpilotHelen Widdowson and Tony Harbison wereβ¦
Helen Widdowson and Tony Harbison were great! They were always available and tried to help us during our search for houses and flats. We really appreciate that.
Mrs Β· 7 October 2020
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5/5
TrustpilotPattinson's estate agents are the best
Pattinson's estate agents are the best! We are looking to rent in the North East, due to a job relocation. Josh, Courtney their attitude to customer service is exemplary. I have never met an estate agent so customer focused as this one, their communication is first class and it is refreshing to experience this.
Graham Β· 28 July 2023
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5/5
TrustpilotCatherine at Whitley Bay Catherine went the extra mile.
Catherine at Whitley Bay Catherine went the extra mile to help sort things out for me, using her local knowledge and experience to help move my rental property along.
BJ Β· 21 January 2020
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5/5
TrustpilotI've been loyal customer to Pattinsonβ¦
I've been loyal customer to Pattinson Auction for a while and I'm happy with the customer service from staff, special the Washington branch Carly has a good customer service and hard working I really appreciate what she does she's always active and trying to do her job in high standards, overall very satisfied .
Cole Β· 21 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.