Trusted Agent profile

Hunters North Shields reviews

2.4

★★★★★

591 reviews across 2 platforms

Cobalt Business Exchange, Cobalt Park Way, Wallsend, NE28 9NZ, North Tyneside NE28 9NZ

Hunters's North Tyneside office at Cobalt Business Exchange is rated 2.4 out of 5 across 591 reviews on two platforms, including 35 Google reviews rated 4.0. The 556 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.0 / 5

35

Reviews on Google

This office

Trustpilot logo

556

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the North Tyneside office, from every platform, shown as written. First names only.

5/5

Google

Jethro was extremely helpful in selling our property and helped the whole process go smoothly, would recommend!

Julia · 27 May 2024

1/5

Trustpilot

One of the WORST agencies you can work…

One of the worst agencies you can work with. We booked a viewing for a house, confirmed it that day, drove an hour, and nobody bothered to come. When finally reaching them, after numerous phone calls, they just said they tried to contact us for another day. We had no phone calls, no messages, nothing. The lady I talked to was stunningly rude and yelled constantly. Please STAY AWAY FROM THEM.

Mihai · 25 January 2024

1/5

Trustpilot

THIS RELATES TO HUNTERS IN NORTHENDON…

THIS RELATES TO HUNTERS IN NORTHENDON M22 4FZ.I have been using Hunters for the last two years and I have to say they are shocking and that is an understatement. Do not use this company. You constantly have to chase them to do things which your paying them for and they never answer their phone. This place is run by Alan who seems to have a chip on his shoulder and under him is John who simply makes it up as he's goes along. I've just ended my agreement with them and my tenant called to say despite promises from them to refund the deposit he still hasn't been paid and could I call them I just did to help him out and was told by Alan they no longer work for me. Just being an absolute idiot with an attitude. He then hung up on me. I went their last week to get the keys back and Nick had been dealing with my account, got told by John he wasn't there and then 5 mins later he walks out of the back room. Just a couple of examples of the way Hunters operate. Stay away from them is my advice. Plenty of estate agents in this area to go to.

Martin · 9 June 2023

1/5

Trustpilot

Dealing with anyone is this company is…

Dealing with anyone is this company is painful,we rented a property and hunters were in charge of it,we moved out over a month ago and left the property in good condition,but they took money for deep cleaning without our consent,they took other monies for items they claimed were missing,there emails to us were rude and dismissive,she always argued with everything we said,the most unprofessional person I have ever met,they stole our money from us and now we have to take legal proceedings against themWe are still waiting on receipts from the items they claimed to have bought & the deep cleaning,the apartment didn’t need to be deep cleaned,but the greedy landlord decided to keep most of depositAbsolute disgrace of a company won’t be dealing with them again

Zara · 3 June 2023

5/5

Trustpilot

Hunters Dursley branch

As always Hunters at Dursley provided a fantastic service. Katrina and the team were proactive in keeping me updated with progress and responded quickly to my queries. They did a great job and I would recommend them 100%

Laura · 9 November 2022

1/5

Trustpilot

I am leaving in bradford BD5 area…

I am leaving in bradford BD5 area renting the house with Hunter from 2018 same house very very very disappointed with this guys my house rental was for £525 then £550 then jumped to £795 from the first day until now i write this review nearly 5 years I never missed the payment even for one day I paid in time every month I have got my bank statement to prove that and they never fixed and solved the problems! too much Moulding, heating issues, kitchen issues etc,,,etc,,,, until I complained to housing standards then fixed the problems and I spent around £4300 from my pocket to repainting whole house new carpets new downstairs floor laminate then after yearly check increased my rent to £795 now and all the time insulting me when I report the issues they’ll charging me £65 and I have many more words to say about their description all I can say please people don’t deal with Hunters they’ll robbing you they’re very clever from first to cheating you until you get trapped then very hard to get out from their trap because these guys very professional cheaters they have experience for years you can’t bit them easy.

Sherwan · 25 May 2023

5/5

Trustpilot

5 star service!

This is the first time I've called this agency. (I'm a BTL investor) spoke to a lady called Kiki, she was very kind and clearly explained what the situation was with this particular property, she went far and beyond. I would highly recommend to use this agency and especially Kiki. ;)

Shanoor · 18 September 2020

1/5

Trustpilot

Company is a front for some very dodgy…

Company is a front for some very dodgy practices through it's association with Kirsty O'Connor, including embezzlement of local government funds and illegal evictions

Chris · 10 December 2023

1/5

Trustpilot

Refused due to having children, unlawful discrimination

Contacted this agency regarding a view of 3-bedroom house. The advertisement contained no restrictions regarding families with children.

Di · 15 December 2025

1/5

Trustpilot

Lazy and unprofessional, sales pitch is a lie

Our house was for sale for 4 months with Hunters Ashford in Kent, we only had 3 actual viewings, never sold it, and had drama after drama. Cancelled viewings constantly, once notified to me by EMAIL the afternoon before! We asked and were assured we'd be told when viewings were done so we could re enter the property straight away, not once was this done. Never did anything other than suggest lowering the price to help sell it - not redoing wording, changing photos or doing extra promotions etc. Problems with initial photos too. Lazy and unprofessional at best.

Jen · 22 April 2023

1/5

Trustpilot

Hunters - Tring - useless

Given that the purpose of an estate agent is to bring sellers and buyers together, as a potential buyer I found Hunters service abysmal

Edward · 17 October 2025

5/5

Google

Great service from start to finish. The photos captured our property perfectly; communication was clear and timely. I believe the local knowledge of Helen and Robbie was a significant factor in successful sale and completion of our home, and also the purchase of our new home. Thank you Hunters!

Helen · 12 November 2020

1/5

Trustpilot

I'm absolutely disgusted by the way the…

I'm absolutely disgusted by the way the Yatton branch of Hunters have treated me and my family. 3 months I truly trusted the manager !! of them. she looked at my daughter saying I will make the dream for having this house comes true. 3 months lots of stress but we thought she knows what she's doing but all were just nothing. we were even selling our furniture getting ready for the new house. at the end we were being treated like rubbish for her. I never use them again.

Carl · 18 March 2023

1/5

Trustpilot

Absolutely awful service from the…

Absolutely awful service from the Rugeley branch, had a viewing cancelled, my husband had to chase for next viewing only to be told the viewings were full and basically tough luck!! Then got a call to arrange a viewing, which we thought, ok let's go.... Only to show up and no one there.Rang the branch to be told they was viewing all morning so will call the lady who was doing the viewing.The nice young lady has to come back to us to tell us it was cancelled again and we should have received an email, which we never!The communication was truly awful, no follow up calls at all, absolutely dreadful Cust service...... Avoid!!!!!

Helen · 13 March 2023

1/5

Trustpilot

Not interested in their customers

Two weeks into owning this house it's clear there are several long-standing issues and that it hasn't been maintained by Hunters who you'd hope would have done some checks in the 6 months I was waiting to be allowed to move in. As of this morning the locking mechanism in the front door has broken (something like the 6th time I've been in and out) and they tell me it's not their responsibility. Basically another lot of people when buying a house who want a big fee but actually do very little. Missing a day of work for this.

Tom · 13 March 2023

1/5

Trustpilot

Hunters dartford had a property for…

Hunters dartford had a property for sale I was very interested in, I sent an enquiry and when my husband called to try book a viewing he was met by a very rude individual who told him they aren’t accepting anymore viewings! I then received an email questionnaire that I replied to and sent back to then get another email to say they sent the wrong one and could I fill out another… which I did… I still haven’t heard and now the property is off the market by the looks, I have emailed twice to find out what’s going on to get no replies and have calls go straight to voicemail! Will never use this company! Awful customer service

Amy · 3 March 2023

5/5

Trustpilot

Hunters, Buntingford Herts

Having recently dealt with Peter at Hunters in Buntingford Herts, I can not recommend them enough, very professional and kept on top of the sales process on our behalf always answered the phone, returned calls and was on hand for friendly advice relating to the sale

Amayt · 1 April 2021

4/5

Trustpilot

James Czibor is always personable

James Czibor is always personable, approachable and responsive in communicating.

Consumer · 21 July 2024

5/5

Trustpilot

I would like to take the time to thank…

I would like to take the time to thank all the castleford team, especially Hollie, who went above and beyond in helping me sell my house. Many thanks to all.

Danny · 13 April 2023

5/5

Google

I have dealt with Helen and her team over the past 3 years with a rental property they have assisted us to manage. The branch is extremely helpful, knowledge and delivers a service at a personal level. We were recommended to Helen and I would highly recommend.

Natalie · 12 November 2020

1/5

Trustpilot

Hunters Leigh, Do not use this estate agent. Blatant Liars

Mark Littlewood from Hunters Estate Agent what a salesman! Firstly, he will overprice your house, ours was overpriced by 75K in comparison to other estate agents, he will tell you he can sell your house and get the most for it. He will tell you he has a waitlist of people waiting for houses in your sought-after area, that he has a list of potential cash and Chinese buyers and that he will take drone shots of your home and have open days to get people through your door. He will tell you his sales fee like you’re getting a fabulous deal (but don’t tell anyone any other vendors you may be having in to value) its 1% by the way and the same as everyone else. He will tell you if you need to take your house off the market it’s not a problem.We questioned the overpriced valuation, but he seemed like a genuine since guy, driven to sell your home. How wrong we were. His office said he knew what he was talking about. So, we went with them, and the overpriced valuation, got no interest, so it was suggested we reduce it. First mistake.We agreed that Hunter could market our home but after not hearing from them days after the initial visit, it seems they lost our contact details.We never received any contract, so we chased that up, seems they had lost our email address too. The contract came with most costs blank and at the end of the cooling off period, so it was never signed as by this point, we were starting to regret using Hunters.Viewings seem to be done by yourself outside of office hours and even if it’s just outside the office hours. One viewing was requested for 9am, bearing in mind most people are at work, this seemed to be an issue for Hunters, even though they had at least 4 staff in their office when we went in, we were told they had no staff to attend eventually they reluctantly attended when they were told either attend or no viewing as we are working.Our first viewing openly admitted they had only come for a nosey as they were in the office putting their house up for sale when ours was being posted and came for a nosey to see what an overpriced 400k could by them.The only two other viewings were time wasters, wanted more rooms downstairs, done by us, as Hunters could not attend and clearly Hunters do not check that the houses offered and viewed fit their potential buyers’ criteria.It was questioned where the long list of people wanting our sort after area, cash buyers and Chinese buyers were, because after a few weeks from the property being listed there had been no sign. They are on holiday was the response, what all of them? All at the same time?After being approached by another home selling company, and after by this point being clearly fed lies from the start and seen nothing productive from Hunters, we decided to take our house off the market and try another. Regrettably they too fed us the same BS and their promise to sell our home in 4 weeks never materialised and the house remains unsold. There should be a code of conduct for these cowboy estate agents, clearly mis-selling people!When we approached Hunters and requested, we take off the market with them because we wanted to use another estate agent Mark Littlewood then became hostile and threw various threats at us. He then raised an invoice with charges more than his contract stated for taking the house off sale with them, and then lied stating we had sold our house when we questioned this afterwards. We had openly said we needed to pay what the estate agent was due for the work they had done, but it did not reflect their contract and as we were backed into a corner and had made commitments for another property abroad, we had no option to pay his overpriced invoice.Incidentally since then speaking to other people who had used Hunters, they had had the same issue, but fortunately had solicitors in the family who rejected their demands due to not listing the charges in full. Think long and hard before using Hunters, check their contract in your cooling off period, and don’t believe a word of Mark Littlewoods sales pitch, its just to get you sucked in. He offers you everything, delivers nothing.

Debbie · 30 January 2023

5/5

Trustpilot

Sale of Mums House

Thank you so much to the team at Leigh kept me informed at all times and made took a lot of stress away I would reccommend to everyone. Went over and above to help Once again thank you to everyone

Karen · 6 February 2022

5/5

Trustpilot

Hunters in Wallasey were great…

Hunters in Wallasey were great throughout my purchase and I couldn’t thank them enough. Amy was fantastic and was available to discuss the progress of the purchase from start to finish. Very friendly and professional which is a great combination for any business.

Jamie · 2 August 2021

1/5

Trustpilot

My friend partner got robbed by this…

My friend partner got robbed by this company man called Matthew said in words that youve been accepted for a property asked for £160 for an holders fee which she payed made out that the house is getting done up for her house be read middle of January phoned her a week later said she not getting property because ccj and you can't have your money back because it pays for the ccj how can you ask for weeks rent for an holding fee too take the house off the list he made out at start she got the house and it be ready middle January and to say ur not paying the lady back the holding fee back i am discusted at this place right before Christmas horrible people and customer service with the crisis were all in now too

Adam · 21 December 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters North Shields

How many reviews does Hunters North Shields have?

Hunters's North Tyneside office has 591 reviews across two platforms: 35 on Google, 556 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hunters North Shields's rating?

Hunters North Shields is rated 2.4 out of 5 across all 591 reviews, and 4.0 out of 5 on Google from 35 reviews, checked 9 October 2026.

Where is Hunters's North Tyneside office?

Hunters North Shields, Cobalt Business Exchange, Cobalt Park Way, Wallsend, NE28 9NZ, North Tyneside NE28 9NZ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.