Every review we hold for the North Tyneside office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI am a current tenant with Hadrian estates. Unfortunately none of our repairs have been repaired despite numerous phone calls and trips to the office. The house downstairs has had a broken window since we moved in and the handle of the front door has been broken off so we are constantly worried that someone is trying to get in the house. Hadrian estates have been informed and yet again nothing has been done. When I am on the phone I get fake promises that things will be fixed but I am still waiting. I have spoken to a local police officer who told me to contact her if we have anymore bother.
Katy · 27 October 2018
Agent replied · 25 October 2024
Hi Katy, thank you for your review. I am very sorry to hear you have issues with your repairs not being carried out. I will look into this tomorrow and contact you as soon as I find out what the hold up is. In the meantime if you have any other issues/complaints can I ask you to use the feedback tab on our website as these come directly to my inbox? I can then deal with this kind of thing quickly before it gets to this stage.
Kind regards
★★★★★ 5/5
GoogleI purchased my property last Sept 2017 and had great service through out with the staff who keeped me
updated all the way.
Since I purchased the property I have received very good service from Hadrian Estates in managing my property and all my maintanance is stress free for me as to they get the work carried out quite quick.
Very good management company for my property.
Overall a great service and good team-Hope to continue in near future.
Kind regards
A.Hussain
Arfan · 27 October 2018
Agent replied · 25 October 2024
Thank you for taking the time to review our company, it is very much appreciated.
★★★★★ 5/5
GoogleI've had the pleasure of having been working with Dene and the absolutely wonderful and very friendly team at Hadrian Estates for over six years now. If it is possible to find a more caring, transparent, pro active, compassionate and reactive group of agents I'd be extremely surprised and suspicious. Any minor repairs or otherwise are dealt with immediately and the customer service is absolutely impeccable. I cannot recommend them highly enough, they really do go the extra mile and nothing is ever too much trouble. Best in the business bar none. Straight talking combined with exceptional civility. I've worked with approximately 6 or 7 estate agents in my work with regards to housing people and it is easy to say that Dene, Hayley, Janice and crew are the very best there is. I look forward to another 6 years of perfect service.
Garry.
G · 27 October 2016
Agent replied · 25 October 2024
Always a pleasure to work with you and your team Gary, may it continue for many years more.
★★★★★ 5/5
GoogleAmazing service and support. Hayley M is an absolute legend!!!
Her attention to detail is second to none and I have so much peace of mind with all her help. Thank you Hayley!!!
Abi · 10 October 2023
★★★★★ 5/5
GoogleArmstrongs have been amazing for the properties they manage for me. They are reliable and timely and give me peace of mind, as I am based quite far from the properties. Would highly recommend!
Tomiwa · 22 September 2025
★★★★★ 5/5
GoogleI have been a landlord with Hadrian Estates ever since they began as a business many years ago They have been absolutely superb from the start. The office team respond to telephone calls very quickly, monies are paid in on a timely fashion and I have no complaints whatsoever. maintenance requests are dealt with promptly and I believe that my tenants are very happy with the service that they receive. i can unreservedly recommend them
MIKE · 10 October 2019
Agent replied · 25 October 2024
Thank you so much Mike for taking the time to review our company. As you said you were one of our very first clients when we started the company back in 2003 and it has been a pleasure serving you. I would like to take this opportunity to thank you for your loyal custom and wish you the very best with your retirement from myself and the team.
★★★★★ 5/5
GoogleHadrian's have managed my property now for over 6 years. I can honestly say they have been nothing but honest helpful professional and efficient. Had a minor issue with HB claim but the help and advice i got from hayley was first class. I would definitely recommend Hadrian's to any landlord - a happy customer :)
Fiona · 27 October 2016
★★★★★ 5/5
GoogleI have used the services of the company for a number of years and they let out a residential property on my behalf. They sourced the tenant, check the property and forward rental statements monthly. Hayley in particular is very helpful and efficient and is my contact within the company
Carol · 10 October 2022
Agent replied · 25 October 2024
Thanks for your review Carol, very much appreciated 👍 …
★★★★★ 5/5
GoogleWould highly recommend Hadrian estates real professionals with a very fast turn around and always there to help
Steven · 27 October 2018
Agent replied · 25 October 2024
Thank you for taking the time to review our company Steven.
★★★★★ 5/5
GoogleHadrian estates are absolutely fabulous from start to finish. Was in one of there properties from six years + and had no probs the whole time. Would recommend this company absolutely. Five star rating all way. I moved back to Liverpool my home town but for any reason I was to come back to Newcastle upon Tyne I would not hesitate to use this company again.
William · 27 October 2018
Agent replied · 25 October 2024
Thanks so much for the kind words Bill. We really hope to see in the future. Thanks again.
★★★★★ 5/5
GoogleFantastic service and lovely helpful staff. Great that we have an estate agent in Monkseaton at last!
Pearls · 22 September 2025
★★★★★ 1/5
GoogleAbsolutely worst letting agent ever please please Do not use these people to rent through.
They do not get repairs fixed at all.
They leave you a huge bill when leaving the property with imagined issues.
They are extremely slow at fixing repairs but are fast at wanting money even without the repairs being completed.
Ashley · 27 October 2017
Agent replied · 25 October 2024
Hi Ashley, can you please check you have the correct company? We are HADRIAN ESTATES in North Shields not HADRIAN ŔESIDENTIAL in Sunderland as ver are often mistaken for. we have no record of you on our database, alternatively please call us on 0191 258 1300 to discuss this further. Thanks
★★★★★ 5/5
GoogleThank you to all the staff at Hadrian Estates for helping me find my new home. Amazing customer service from all of the staff I was associated with. Always helpful and got back to me straight away throughout the application process! Thank you so much!! ⭐️⭐️⭐️⭐️⭐️
Aisha · 27 October 2018
Agent replied · 25 October 2024
Thank you for taking the time to review our company, it is very much appreciated.
★★★★★ 5/5
GoogleI have been using Armstrongs letting agents as a landlord since 2017. I am very impressed with their service. Very professional, friendly and acts very quickly when problem arises with the tenants. I would recommend Armstrongs Sales & Lettings to anyone looking for a reliable agent in Newcastle.
Adeyemisi · 10 October 2023
★★★★★ 5/5
GoogleHadrian Estates have been an excellent letting agent. Always pay rent on time and very professional. I dealt mainly with Janice Armstrong and she was one of the most helpful and professional people that I have worked with. Superb!!
Brian · 10 October 2019
Agent replied · 25 October 2024
Thank you very much for the review Brian. I have passed your comments on to Janice who is very pleased.
★★★★★ 5/5
GoogleThe staff at Armstrong Estates are exceptional and have been a great help through my journey of letting one of my properties!
Martin · 10 October 2022
Agent replied · 25 October 2024
Thanks for your review Martin, very much appreciated 👍 …
★★★★★ 5/5
GoogleWorking with Armstrongs sales and lettings is a pleasure. Professional and communicative.
Thanks again
Alex · 20 February 2025
★★★★★ 5/5
GoogleVery friendly, courteous, professional and knowledgeable staff, had a couple of minor issues with the property which were fixed timeously and had no problems since. I would highly recommend hadrian estates to anyone looking to rent a property.
Tim · 27 October 2018
Agent replied · 25 October 2024
Thank you very much for kind words Tim, very much appreciated.
★★★★★ 5/5
GoogleI have been a tenant for many years. very happy with the service provided by Hadrian estates, speedy repairs, very courteous staff. property has always been maintained to a high standard by both myself and the company.
Cheryl · 27 October 2018
Agent replied · 25 October 2024
Thank you very much for your review, your feedback is very important to us.
★★★★★ 5/5
GoogleVery impress. Sold our house in 8 weeks to completion. Efficient and very professional, would highly recommend Hadrian.
Neil · 10 October 2018
★★★★★ 5/5
GoogleAmazing company with a quick turn around for a family member who was homeless. Supportive & helpful from first contact.
Can't count how many times I've recommended them to friends & family!
Team · 27 October 2018
Agent replied · 25 October 2024
Thank you so much for taking the time to review our company Antony. I'm so glad we could help your uncle and hope he is doing well now.
★★★★★ 5/5
GoogleThese guys are great. From initial contact to ongoing customer care I have not had a better experience. Hadrian estates put their customers first every time. I couldn’t be more impressed.
Paul · 27 October 2018
Agent replied · 25 October 2024
Thank you so much for the kind words Paul, very much appreciated.
★★★★★ 5/5
GoogleVery professional company in North Shields, I've had the pleasure of working with them for a number of years. The staff offer good advice and have a very warm and welcoming approach. Very good.
Adrian · 10 October 2023
★★★★★ 5/5
GoogleI find the communication with Hadrian Estates of a very professional courteous standard. The staff are really helpful and always willing to go that extra mile. I'm currently in the process of purchasing a new home, my current flat will be tenented via Hadrian Estates soon, the reason for this is based on their professionalism, honesty and efficiency. Keep up the good work guys!
Tia · 27 October 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.