Trusted Agent profile · North Somerset

Ashley Leahy Estate Agents North Somerset reviews

4.8

★★★★★ Excellent

262 reviews across 2 platforms

Hanbury, Shrubbery Avenue, BS23 2JY, North Somerset, BS23 2JY

Ashley Leahy Estate Agents's office in North Somerset, at Hanbury, is rated 4.8 out of 5 across 262 reviews on two platforms, including 252 Google reviews rated 4.8.

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4.8 / 5

252

Reviews on Google

This office

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10

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the North Somerset office, from every platform, shown as written. First names only.

5/5

Google

Superb service from start to finish. I had two properties to sell, the first one was with a local agent, whilst the sale went through, I was left underwhelmed, I then went to view a property which was for sale by Ashley. Christian was the agent who showed me around, I was so impressed with his professionalism, I dropped the original estate agent and engaged Ashley. I can't recommend Ashley and his team enough. Whilst the price is very reasonable, the stand out factor for me is the level of service.PositiveResponsiveness, Quality, Professionalism

N · 24 October 2022

5/5

Google

Ashley leahy estate agents have been amazing. From start to finish, I couldn’t have asked for a more professional, knowledgeable and communicative team. I especially want to thank Aimee Blackaller, who saw the sale progression and was extremely supportive during a stressful period with my solicitors incompetence. She was able to guide me to get the sale completed and made me feel like someone was looking out for my best interests at all times - thank you aimee! I would without a shadow of doubt recommend this agency to anyone looking to buy or sell! 5*

Kara · 24 October 2022

5/5

Google

After having an offer made very quickly from going on the market. I had a long wait from problems that were out of mine and Ashley Leahy's hands from the sale completing, while the sale took a number of months to complete Aimee from Ashley Leahy was in constant communication with me and offered a great deal of support and updates. I feel without all this it would have given alot of stress and doubt instead it was as smooth as it could be. Thank you Aimee and the rest of the team I will recommend to anyone in the future to contact youPositiveResponsiveness, Quality, Professionalism, Value

Paul · 24 October 2022

5/5

Google

Absolutely fantastic service from start to finish. A quick and honest valuation from Ashley, house was quickly placed on the market and subsequently under offer. Christian was great during the viewings etc, and very quickly found us a new buyer when our first pulled out. As we progressed towards exchange, Aimee offered fantastic support and frequently went over and above to get things moving, regularly chasing up solicitors and applying pressure when they were asking for unnecessary information. All of this led to a successful exchange & sale, enabling us to move into our forever home. I cannot recommend highly enough; don't bother shopping around. Just get in touch with Ashley & the team.

Dan · 24 October 2022

5/5

Google

Great experience with Ashley Leahy and a special thank you to Aimee for all her hard work and regular communication. Our sale and subsequent purchase wasn't without it's complexities due to the nature of the chain, but we got there in good time. Many thanks

Nima · 17 December 2024

1/5

Google

Called the agent to book a viewing for a property that had just gone on the market that morning. Explained that we are only in Weston for the day to do viewings so can only view today. The agent then said it’s too short notice for the vendor so no we can’t view. Surely that’s up to the vendor! They didn’t even call the vendor to explain or ask them if we could view that day. If I were trying to sell my house then I certainly wouldn’t be turning away viewings & I think the vendor should have been given the option rather than the agent just saying no.

Jano · 11 January 2024

Agent replied · 10 January 2025

Good morning Jano. Thank you for your review. The seller of this property works all day and has given us instructions that they need at least 24 hours notice for viewings. I am sorry that your viewing request could not be accommodated, however this was not our inflexibity, it is merely the sellers instructions. Many of our seller clients need notice for viewings as they like to prepare their homes for viewings. Best wishes - Ashley

5/5

Google

My experience with Ashley Leahy was a good one. From getting a buyer to the sale process. Amiee was my life line and went over and beyond to get my sale sorted. Thank you Amiee for all your hard work

Jane · 9 January 2025

4/5

Google

I may have been harsh with my initial assessment as they have come back to me since several times and their service since has been very good. I promised to amend my review which I have now done. First impressions may not be everything. Difficult enough to get a viewing and then they did not turn up. My reply to them is I am not that busy I like wasting my time. I have no idea what they are like for selling but if you are buying there are surely better agents.

John · 24 October 2023

Agent replied · 23 October 2024

Good afternoon John. You enquired about this property on a Sunday afternoon and I replied to it personally within half an hour. You booked a viewing with me for today. The sellers accepted an offer from a cash buyer which meant that we had to cancel your viewing. My colleagues tried calling you twice and we also emailed you to cancel. Unfortunately, you did not see your emails or call us back. Whilst I appreciate that it must have been frustrating for you to arrive at the house and not be able to view it - there is nothing more that we could have possibly done. We have provided an efficient service, which is why I feel that your review is both unfair and not accurate. Best wishes - Ashley Leahy

1/5

Google

Terrible Service from Ashley Leahy Estate Agents. I write this review on behalf of my mum who recently had the displeasure of working with Ashley Leahy Estate Agent, and I can confidently say that it was a terrible experience. Not only were they unprofessional, they also showed a complete lack of interest in helping sell property. The communication was poor, the agent did not return calls text or follow up on any of my inquiries. Furthermore, the agent's write up on the property was very brief. Overall, I would not recommend Ashley Leahy Estate Agent to anyone. Their service was unprofessional, lacked attention to detail and was a complete waste of my time. I strongly suggest that anyone looking for a reliable and competent estate agent looks elsewhere.

R · 24 October 2023

Agent replied · 23 October 2024

Dear Rachel. Thank you for your review. I am genuinely saddened to read your review as this does not meet the standards that I so vigorously set. The member of staff that your mother was dealing with does not work for my company any longer. Please feel free to call me as I would like to discuss this with you. Best wishes - Ashley

5/5

Google

A very professional service from Ashley and team throughout. From the very start, photography, energy survey, managing viewings and sales progression was exactly as Ashley described. It all clicks into gear seamlessly. Once sold you have a one person point of contact through the process which makes a huge difference. Aimee was outstanding throughout keeping everything going, updates and problem solving. Highly recommended.

Andy · 24 October 2023

5/5

Google

Aimee is an asset to the company. She has been very proactive & informative throughout the buying & selling of our house. Thank you Aimee

Emma · 2 June 2025

5/5

Google

Ashley Leahy is the best Estate Agent in Weston-Super-Mare if not the world. When you pick an agent you often only meet the person who come out to value your house, at that point you're focused on getting on the market for the best price and fee. What you don't see is the rest of the team, the people doing the viewings and chasing everyone in your chain through to exchange and completion. This is why Ashley Leahy is the best - the whole team are exceptional, from start to finish Ash and his team went over and above to help us get the best price and get the sale across the line. I cannot recommend them enough, we had a difficult time with our chain due to COVID-19 but when our buyers fell through we had multiple viewings and multiple offers and resold in days. Thank you all so much for your incredibly hard work this year, you are all hero's and saints for putting up with us!PositiveResponsiveness, Quality, Professionalism, Value

Sam · 24 October 2021

5/5

Google

We got in contact with Ashley to sell our property, he was quick and responsive, answered all our questions in depth (and there were a lot!) and had our property up on the market the same day he took the photos! Brilliant! Throughout the process, Georgina kept in regular contact with updates on our sale and we found that she was also very responsive and got any answers we needed quickly. This made the whole process less stressful knowing Georgina was in regular contact with all parties involved meaning any information we needed was up to date. Ashley and the team are wonderful, we felt we were in safe hands and we will not be going anywhere else but to Ashley if we decide to sell our next property in the future. Thank you for making this process as smooth as you could for us! Amazing.PositiveResponsiveness, Quality, Professionalism, Value

Shannon · 24 October 2021

5/5

Google

My experience with Ashley and his staff has been excellent from start to finish - from the initial valuation, through the viewings and sale progression to eventual completion. Our house ended up selling three times, and while the process became rather drawn out and difficult due to the length of chain, Aimee was great at keeping us informed and up to date. She was always available to speak to by phone, email or text, and as she actually moved from my solicitor to my estate agent after we began our purchase, had an invaluable knowledge of the legal procedures of the move. Many thanks!

Tim · 24 October 2021

5/5

Trustpilot

Great service from Kirsty and the team.

Great service from Kirsty and the team. Ashley Leahy is the best placed Estate Agent in the area to sell property as they have a great follow up team in place to ensure things keep moving.

Giovanni · 6 January 2025

2/5

Google

Found a great property with them, Jake was a great guy to show us around, then really nothing much keeping us updated we always had too ask. Gave us a moving in gift box, ok if you and 30ish with kids, only thing useful to us OAP'S was a blue loo block.

David · 27 March 2024

5/5

Google

Excellent service throughout the whole process. Everything was dealt with in a speedy and efficient manner. I would highly recommend.

Wendy · 19 June 2025

5/5

Google

Georgina Hodge was very helpful and patient while dealing with our purchase in Weston Super Mare.Due to many problems arising during the purchase she was very professional and helping us along the way.

Paul · 16 December 2024

5/5

Google

I can’t tell you how happy we were to sell our property with Ash and his team. Ash is such a knowledgeable, professional guy who knows how to market your property well to achieve a sale. We accepted our first viewing offer in 5 days of the property being listed! Ash was always on the end of the phone when I had a enquiry or a moan as I was worried things might not go through due to COVID-19. The whole team deserves the credit, Christian who showed our buyer around and kept us in the loop on what was happening, but most importantly Georgina were I was no doubt a headache and nuisance to her asking for updates and etc, but she was amazing chasing and keeping all solicitors updated, even passing documents to everyone to make sure the solicitors has what they wanted, so thank you. Putting a house on the market, then COVID-19 it could of gone the way we didn’t want it, however the whole team was on hand to reassure us and did a sterling job to make sure it went as smoothly as they could. I would certainly not hesitate to recommend this company to anyone and he is by far the most cheapest, but still professional with everything he does compared to other estate agents who want three times more to do yet a lower standard job. Thank you all for what you have done for us both and sorry if I was a moaning customer, I just wanted it to go as smoothly as we could and it did!PositiveResponsiveness, Quality, Professionalism, Value

Callum · 24 October 2020

5/5

Google

Ashley, Christian, and Georgina were brilliant throughout the sale of my flat. From my initial valuation with Ashley I just got a great feeling. He was so knowledgeable of the area and he didn't come across as "salesy" at all. I just knew instantly that he was the right person to sell my flat. Within days of having the valuation done, I'd had the paperwork sorted, and my flat was already up on the market. I couldn't believe how quickly it was all sorted! The flat sold within 6 days and I couldn't have been happier. The team constantly kept in touch with myself and my buyers, and were always chasing up the various solicitors in the chain. I really wouldn't hesitate to use Ashley again in the future. Thanks again Ashley, Christian, and Georgina - I really appreciate your hard work and support!PositiveResponsiveness, Quality, Professionalism, Value

Amy · 24 October 2020

5/5

Google

Ashley, Christian and Georgina was amazing, from start to finish. Ashley was very friendly and professional. Takes pride in his work. He put our house on the market within days of contacting him about selling our house. You don't have to chase up for information as they will provide updates throughout the process. The sale went through very quick! I would and have recommended Ashley and guaranteed will be using him in the near future. Thank you for all your hard work with selling our house. Thank you Ashley and the team.PositiveProfessionalism

Hennessey · 24 October 2020

5/5

Google

Our house sold for full asking price within five working days, an offer made on the first viewing, interest was drummed up so that on the first full day of going live we had 9 viewings in one day. We contacted a rival company who were impressive but Ash and his team blew them out of the water in terms of attention to detail, local area knowledge and professionalism. Christian was fantastic at keeping us updated on feedback and Georgina kept us updated once the sale was agreed. We were very fortunate that our onwards purchase was also through Ashley Leahy. Again, speedy, great communication and reassurance throughout the process. We would not hesitate to recommend. Thank you Ash, Christian and Georgina for making our first time selling our home, as well as our first step up the ladder, so smooth and easy.

Katie · 24 October 2020

5/5

Google

Absolutely brilliant service from start to finish. But what really blew us away was the exceptional service provided by the sales progression manager Aimee. We had an incredibly challenging sale and Aimee provided us so much relief and managed our expectations. She made what was an awful process, much more bearable. Thank you Aimee !

Vicky · 24 October 2023

5/5

Google

Georgina and the team did a great job taking over the sale of our house when another Estate agent had lost interest. They nursed the sale through all the way and did a great job of getting information passed between all the different parties involved with great communication and advice throughout. Great work!

David · 28 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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