Ashcombe Estate Agents reviews

Hi Daniel, Thank you for your review.  All rental prices and information are provided to us directly by the agents marketing the properties. We would like to assure you that all estate and lettings agents advertising on Zoopla Property Group portals are required to be compliant with applicable laws, regulations and codes of practice in the United Kingdom. If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers & home owners: https://help.zoopla.co.uk/ Many thanks, Zoopla Support

Thank you so much for your lovely review, Jo! We’re so pleased to hear that Aaron was able to support you throughout the process, even with the challenges that came from the other side. We’re always here to help however we can, and it means a lot to know you’d recommend us. Wishing you all the best in your new home! 🏡✨, The Ashcombe Estate Agents Team

Hi Steve, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.  We'd like to discuss this further with you and we'll DM you shortly for more information. Many thanks, Zoopla Support

Hi James, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience. We'd like to discuss this further with you and we'll DM you shortly for more information. Many thanks, Zoopla Support

Hi Andrew, Thank you so much for taking the time to leave us your feedback and we're sorry to hear you feel this way. The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland. The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates. We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual. Here is a Help Centre article that will give you more information on where we get our data from: https://help.zoopla.co.uk/hc/en-gb/articles/360005677897 Many thanks, Zoopla Support

Hi Paul, Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model. The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland. The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates. We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual. Here is a Help Centre article that will give you more information on where we get our data from: https://help.zoopla.co.uk/hc/en-gb/articles/360005677897 Many thanks, Zoopla Support

Hi Peter, Thank you so much for taking the time to leave us your feedback and we're sorry to hear you feel this way. The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland. The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates. We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual. Here is a Help Centre article that will give you more information on where we get our data from: https://help.zoopla.co.uk/hc/en-gb/articles/360005677897 Many thanks, Zoopla Support

Thank you so much, Joseph, for your wonderful review! We’re absolutely thrilled to hear you had such a positive experience buying your first home with us. It’s always our goal to make the journey as smooth and supportive as possible, and we’re so pleased that Val could be there to guide you every step of the way. Your kind words really do mean a lot to the whole team. Wishing you every happiness in your new home, and thank you again for recommending us!

Hi Richard, Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way. Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect. Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users. I have provided this feedback to the team who look after our property experiences. Many thanks, Zoopla Support

Thank you so much for the lovely review! Aaron and the team are chuffed to hear this. We’re always happy to go the extra mile to keep things moving, and it’s great to know you found us helpful and friendly along the way. If you need anything else, or know someone who does just give us a shout

Thank you so much for your wonderful review! We’re delighted to hear that Matthew and the team were able to support you throughout the selling process and provide the guidance and reassurance you needed. We truly appreciate your kind words … More

Hi Kevin, Thanks so much for leaving us a 4 star review. We're happy to hear you are pleased with our service and we hope Zoopla continues to be useful for you in all things property related. We're always working on new features and improvements for our site & mobile app. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion. I have passed your comments onto the team who are responsible for our property experiences. If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers & home owners: https://help.zoopla.co.uk/ Wishing you all the best! Many thanks, Zoopla Support

Thank you very much for your kind review Kes, we really appreciate you taking the time to share your experience. We’re delighted to hear that you were happy with the way the sale was handled, from the marketing and viewings through to the communication during the process. As a team we always try to keep things professional, responsive and as smooth as possible for our clients, so it’s great to know this came across. Thank you again for choosing Ashcombe and for your kind wishes to the whole team, it truly means a lot to us. Best wishes, The Ashcombe Estate Agents Team 😊

Hi Keith, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience. We'd like to discuss this further with you and we'll DM you shortly for more information. Many thanks, Zoopla Support

Hi Bill, Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model. The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland. The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates. We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual. Here is a Help Centre article that will give you more information on where we get our data from: https://help.zoopla.co.uk/hc/en-gb/articles/360005677897 Many thanks, Zoopla Support

Thank you so much for your lovely review! We're so pleased to hear you felt comfortable and well looked after by Aaron, that’s exactly the experience we aim to provide. We'll be sure to pass on your kind words, and if you ever need us again in the future, we’re just a call away! 😊 …

Hi Elena, Thank you for your review. We're sorry to hear of your negative experience with an agent on our site. We would like to assure you that all estate and lettings agents advertising on Zoopla Property Group portals are required to be compliant with applicable laws, regulations and codes of practice in the United Kingdom. All agents undertake several checks before they are accepted as a Zoopla agent. We would like to help and resolve this matter for you and so, we will DM you for more details. Many thanks,

Hi Jonathan, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience. We'd like to discuss this further with you and we'll DM you shortly for more information. Many thanks, Zoopla Support

Hi Diana, Thank you for your review. We're sorry to hear of your negative experience with an agent on our site. I can confirm that our Compliance team are investigating the issue and will be in contact with you once the investigation is complete. We would like to assure you that all estate and lettings agents advertising on Zoopla Property Group portals are required to be compliant with applicable laws, regulations and codes of practice in the United Kingdom. All agents undertake several checks before they are accepted as a Zoopla agent. We would like to help and resolve this matter for you and so, we will DM you for more details. Many thanks, Zoopla Support

Hi Ryan, Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way. Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect. Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users. I have provided this feedback to the team who look after our property experiences. Many thanks,

Thank you so much for your incredible review, Jodie! We’re so happy to hear that Aaron and Matt were able to provide such outstanding service during your house sale. Matt will be especially pleased to hear your kind words about his support … More

Thank you so much for your wonderful review, Ben! We're thrilled to hear that Aaron and the team were able to assist you so efficiently and get your flat sold quickly. It’s great to know that you felt supported throughout the entire … More

Hi Holly, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience. We'd like to discuss this further with you and we'll DM you shortly for more information. Many thanks, Zoopla Support