Every review we hold for the North Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDebbie and rich were fantastic with my house sale - Rich managed to find some buyers and get it under offer after other places had struggled and then Debbie took over for the rest of the process! She communicated excellently, was always professional and calm! The whole sale of this property took MONTHS!!! So many issues and yet Debbie was so happy to keep updating me and reassure me everything was going to be ok! Also was so happy for me when we finally sold!
Extremely professional team. Would recommend highly!!
Thanks guys!PositiveProfessionalism
Maisie · 26 October 2021
Agent replied · 25 October 2024
Hi Maisie Gillespie, thanks for sharing your experience with us. thanks for leaving us a review! We’re glad to hear that we were able to help you out with the whole moving process.
★★★★★ 5/5
TrustpilotWe’ve had the opportunity to move…
We’ve had the opportunity to move several times within Bristol and, in doing so, have worked with more than five agencies. I must say that Andrews was unlike any of the others. Everyone I dealt with throughout the process was responsive, kind and trustworthy.
R · 2 March 2026
Agent replied · 20 March 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Andrews, especially with Shannon at our Clifton branch. Your kind words motivate us to continue delivering exceptional service. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI was surprised when one of the agents…
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Ibukun · 12 July 2024
Agent replied · 28 October 2024
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotGurmit has always been very helpful and…
Gurmit has always been very helpful and professional with everything. I recently had a minor leak in the property that I rent. This was fixed in a very short period of time.
Helen · 31 May 2026
Agent replied · 23 June 2026
Dear Helen,
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Gurmit and our team. Your satisfaction is our priority, and we’re glad we could assist you promptly.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotAbsolutely amazing and very…
Absolutely amazing and very professional.I mainly dealt with Issac and Rana, although everyone in the office is very welcoming and chatty.Great customer service skills too.Updated constantly! It’s was such a smooth experience Thank you guys so much!
Debbie · 12 December 2024
Agent replied · 26 December 2024
Thank you, Debbie! We're thrilled to hear about your smooth experience with Issac, Rana, and our team. Your kind words mean a lot to us. We look forward to helping you again! Best wishes, Jake
★★★★★ 5/5
TrustpilotI have been with Andrews letting agency…
I have been with Andrews letting agency for many years so I am obviously pleased with their service. I decided to use their management service this year and it’s the best decision I have made.
Maureen · 6 May 2026
Agent replied · 27 May 2026
Dear Maureen,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika, Lorna, and Tara. Your satisfaction is our priority, and we're delighted to have served you well. We look forward to continuing to meet your expectations. Best wishes , Lisa
★★★★★ 4/5
TrustpilotWe bought a house in Stoke Gifford with…
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Jaya · 26 August 2026
Agent replied · 24 September 2026
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
★★★★★ 4/5
TrustpilotSo far it's been a good experience
So far it's been a good experience, they have been communicating with me from the time I applied for the house to now, called me today to find out if I could make it to the viewing, though I wasn't around but my husband was able to make it, hopefully it's going to be a great relationship from here onwards.
Customer · 22 June 2026
★★★★★ 5/5
TrustpilotHonest,professional,efficient at all times
Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.
The · 20 September 2023
Agent replied · 28 October 2024
What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.
★★★★★ 5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Martin · 13 March 2024
Agent replied · 28 October 2024
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI have been very impressed by Samantha…
I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.
Jan · 30 January 2024
Agent replied · 28 October 2024
Hi Jan, we know Sam will really appreciate seeing your fantastic feedback. Brilliant to see that even in tricky circumstances the team were able to provide you with a professional service and find you some suitable tenants. Thanks, Rhys.
★★★★★ 5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Emily · 22 August 2024
Agent replied · 28 October 2024
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
★★★★★ 5/5
TrustpilotNew landlord
Harpinder, Issy and Victoria have all been very helpful and supportive with my first experience of being a landlord. They have been on hand to answer any questions and found my first tenants very quickly
Helen · 27 April 2026
Agent replied · 27 May 2026
Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Harpinder, Issy, and Victoria made your first landlord experience smooth and successful. We look forward to continuing to support you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery satisfied!
This Estate Agent proposed the highest market value out of three competing agents, pleased to say I got what I wanted for it. They were quick to find an interested buyer and very good at protecting me from the buyer’s requests.
Teresa · 10 March 2026
Agent replied · 20 March 2026
Dear Teresa , thank you for your wonderful review! We're thrilled to hear that you were satisfied with our service and achieved your desired outcome. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes, Lisa
★★★★★ 5/5
TrustpilotFirst impressions are lasting!
Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!
Kathy-Ann · 5 December 2023
Agent replied · 28 October 2024
Hi Kathy-Ann, what a fantastic review, we know that house hunting can be a stressful time with lots of twists and turns, however it's brilliant to see that Shannon and the team have been on hand to help you through every step of the way.Thanks, Rhys
★★★★★ 5/5
TrustpilotI spoke with Molly and I was given…
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Matthew · 9 May 2026
Agent replied · 27 May 2026
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
★★★★★ 5/5
TrustpilotBest letting agent and property managers we’ve worked with
We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!
Sam · 5 June 2024
Agent replied · 28 October 2024
Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys
★★★★★ 5/5
TrustpilotHighly recommend!!! Zy was a star.
Zyad was so helpful and went above and beyond to help us through the entire viewing process up until the end. Although we ended up with another property, we enjoyed our experience with Andrews and especially Zy! 1000stars.
Aisha · 28 October 2024
Agent replied · 26 December 2024
Thank you, Aisha! We're thrilled to hear Zyad provided such excellent service. We appreciate your kind words and hope you enjoy your new home! Best wishes, Jake
★★★★★ 5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
John · 24 August 2024
Agent replied · 28 October 2024
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotBrian Barnsby was brilliant with…
Brian Barnsby was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Kimie · 9 September 2024
Agent replied · 28 October 2024
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleRichard knows the area well, and is supportive and friendly regarding selling and searching for a property. Richard stays in touch and responds promptly when queries arise. Richard is positive and approachable whenever queries arise.
Jan · 3 December 2024
Agent replied · 10 December 2024
Thank you, Jan. We're delighted to hear about your positive experience with Richard. Your kind words about his knowledge, support, and responsiveness are really appreciated.
★★★★★ 5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Dmonic · 17 October 2024
Agent replied · 28 October 2024
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
★★★★★ 5/5
TrustpilotJasmine Gyde
Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. 💯
Ishaq · 31 May 2024
Agent replied · 28 October 2024
Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys
★★★★★ 5/5
TrustpilotHelpful staff and quick to respond
Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.
Jake · 26 September 2024
Agent replied · 28 October 2024
Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
