Hornsby Estate Agents reviews

★★★★★ 5/5

Google

I want to say a massive thankyou to hornsby estate agents in scunthorpe they was extremely helpful and helped me from start to finish as now I have a property to let they helped me with all the application forms and what to do and how to do it natasha Phillips was amazing she kept in contact with me from start to finish until the let application was successful which I really appreciated thankyou so much natasha for everything you have done i would strongly recommend anyone who is buying or letting a property to go to this estate agents as they are simply the best in scunthorpe thanks again for everything you have done that includes natasha and all the other staff included at hornsby estate agents in scunthorpe Kind regards

Chris · 17 February 2026

★★★★★ 5/5

Google

Thank you to Renata and the team at Hornsby Estate Agents in helping me secure my first home. From start to finish, the service, communication and helpfulness was excellent. I was kept updated via email and calls on a regular basis and when we hit a few bumps along the way, Renata went above and beyond to help get things back on track again. Nothing was ever too much and I will always appreciate the reassurance, guidance and knowledge in helping make the whole situation a lot less stressful. Hornsby Estate Agents are a company I would recommend to others, or use again if ever required. Thank you to you all and especially Renata (you were an absolute star 🌟)

Andy · 10 June 2025

★★★★★ 5/5

Google

I would love to thank Renata and Maggie ever so much for all the hard work they have put in for selling 2 houses for me. They kept me updated with absolutely everything and for this I am so so grateful I wouldn't have been able to do it without them. Thank you and keep doing what you do you are both fab women.

Emma · 17 October 2025

★★★★★ 5/5

Google

Renata was very supportive from day one, she knew we loved the house and was with us every step of the way, she gave good advice and guided us through out, thank you to the Hornsby team for all your hard work and making it possible for us.

Rupjan · 22 January 2025

★★★★★ 5/5

Google

I purchased a house through Hornsby, Maggie sold me the the house and was brilliant on the viewing, also Renata was a absolute star throughout the whole process, weekly updates and really helped the house buying process pleasurable.. a massive thank you to you both! I will be back in the future I’m sure! Id give you a higher star rating if i could! Thank you Kris

Kristopher · 18 April 2025

★★★★★ 5/5

Google

Thankyou to Natasha for all of her hard work. You made the process so easy and stress free. The entire process was quick and efficient, and Natasha’s communication and attitude to her work was excellent. You have truly made a positive impact. Thank you for helping us start our new chapter, your support will not be forgotten.

Jas · 7 June 2025

★★★★★ 5/5

Google

Renata in sales made the whole experience of buying my new home stress-free. Quick and efficient work and couldn't have asked for a better service. Thank you so much to Renata and the team at Hornsby!

Nicola · 17 December 2025

★★★★★ 5/5

Google

Renata has had a tough time with our recent house sale, though no fault of herself. Renata remained efficient and professional through some tough negotiations, well done. If I may just add, as a member of the older generation, I did sometimes find it difficult to follow some conversations as you do tend to speak quickly, I hope you will take this comment as a positive, as if no one gives you feedback how will you know. Thank you once again you've been great x

Sandra · 17 December 2025

★★★★★ 5/5

Google

I have been dealing with Hornsby Estate Agents for more than 20yrs. I have a great relationship with Maggie at all times. The staff are brilliant. However, I really have to praise both Robyn and Catherine, as I have had a lot of communications with them both over the last 6 months. They both work in different fields within the company. Their standards of customer service are highly applaudable. They never make promises they cant keep, they always keep me updated of my transaction. They both are very approachable and I feel they know me very well. This is the reason I do not go to any other Estate Agent. Lastly Robyn .. thankyou for contacting me regarding my time line for submitting my DPS. Keep the excellent customer service.

Bal · 23 August 2025

★★★★★ 1/5

Google

Dealt with the elder lady a few years ago and she made a false promise of me getting the flat I applied for, so I got mad at her about it as i had already rented my van for the date I was told I would likely receive the keys. …

Dayle · 17 April 2025

★★★★★ 5/5

Google

Kathryn was brilliant, was very on the ball and made the process so easy, and very timely replies

Emily · 16 July 2025

★★★★★ 5/5

Google

I would like to thank Renata for her excellent customer service, she kept us informed and updated us on the sale of our late mother’s house. I would strongly Hornsby estate agents.

Marian · 25 August 2024

★★★★★ 5/5

Google

Just sold our house today through Hornsby Estate agents, Exellent service from start to finish from Maggie and her team. Would highly recommend. Nothing was to much trouble. Always very professional. Many thanks.

Ian · 24 October 2021

★★★★★ 1/5

Google

Enquired about a few properties through these guys, to start with, they never get in contact with you, you constantly have to chase them. Myself and partner have had no end of issues with them, we tried to set up a property viewing with them, to then be told we were black listed to failing to attend, I informed them we had emailed to let them know we could no longer make the appointment, they refused all knowledge of the emails, so when I forwarded them a copy of the email regarding the cancellation, they moved the goal posts and said “well it was to X email address” basically shirking all responsibilities of actually looking through there inboxes, I made a formal complaint and asked to speak to there lettings manager, the girl I spoke to was very rude, very disrespectful and shouldn’t be in the line of work she’s in, would do better behind a till at the pound shop. I was told via email, the letting manager would contact me regarding the complaint, it’s now roughly three to four weeks since I was sent that email and I’ve still yet to hear anything from this estate agent. If you’re looking to buy / rent / sell or let out, I’d full heartedly recommend you use a different estate agent, as these ones don’t seem to keen on getting people into the properties they’ve been raked with managing on behalf of there clients. 100% avoid Hornsby estate agent.NegativeResponsiveness, Quality, Professionalism

Chris · 24 October 2021

★★★★★ 5/5

Google

I have recently moved to the city and been with Hornsby Estate Agents for 6 months now, and have just renewed my tenancy agreement for further 12 months. I am very impressed with the care and professional behaviour that I have received from Mr Hornsby, Magie and the rest of the team. Despite being extremely busy with clients, they have been very responsive, and are really flexible to meet their tenant's needs and I feel so lucky to have been renting a place with the best housing agency in the area. I also have many friends who have had pleasant experiences with them, and so, I would highly recommend Hornsby Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value

Simin · 24 October 2021

★★★★★ 1/5

Google

Very disappointed when dealing with them. Many listings that are already taken & continued to be listed up for 1week+. They have contacted me twice, both times about properties I had not enquired about (1 was out of the price range I had …

Seth · 17 April 2024

★★★★★ 5/5

Google

Buying house it's very stressful but hornsby took care of us. We managed to get the property we wanted in a good price. Jack was a star, and guide us through the process very well; nothing was too much trouble for him, million emails and phone calls, he was always there to help and offer support. Amazing customer service! Highly recommended!

Didi · 25 October 2019

★★★★★ 5/5

Google

We bought house with them. Caring, quick, very helpful with our own solicitors who never explained things straight, give misleading information etc. Renata from agency was able to set up everything, thank to her we managed everything on time.

Katarina · 27 May 2024

★★★★★ 5/5

Google

Maggie and her team are amazing and have been supportive with find and setting our international nurses into house within the area. The customer service has been excellent and had a smooth experience from the application form to moving in. Thanks for everything

Louise · 24 October 2022

★★★★★ 5/5

Google

We have rented a bungalow through Hornsby estate agents they have been brilliant from first applying to confirming we were successful the staff are very friendly and helpful. I would highly recommend them

Jeffrey · 9 August 2025

★★★★★ 5/5

Google

Absolutely amazing team, very helpful and very easy to talk to, and will help you in every step needed. Highly highly recommend

Luke · 17 November 2025

★★★★★ 5/5

Google

Amazing team and so informative. We spoke with tasha frequently and she kept us fully updated during the whole process. She was amazing. We now have our dream house and the whole team helped that become possible for us!!!

Shannon · 17 April 2025

★★★★★ 5/5

Google

Thank you very much Maggie and all team. Helped a lot. ❤️

Andresito · 17 November 2025

★★★★★ 5/5

Google

Brilliant service. Couldn't do enough to help. Especially Cathryn who has been a pleasure in helping me find a house.

Rob · 17 April 2023