Countrywide Scotland Airdrie reviews

★★★★★ 5/5

Google

We just recently sold our property with countrywide and the service and experience was fantastic. Aidan came to value our property and we couldn’t thank him enough he was super helpful and provided us with all the information we needed. From start to finish I can’t thank all the team at countrywide enough our house wasn’t even on the market that long and it was sold. As first time sellers we didn’t know what to expect but Aidan and Erin went above and beyond to keep us informed with everything. Thank you again for all your help!! Scott and Chantelle

Chantelle · 24 October 2025

★★★★★ 1/5

Google

Having bought my house through them 2 years ago, My mortgage is due and so I needed a valuation of the property to get a more updated price on it. I called them two weeks ago to arrange a time and date suitable for us both to get it done, only to be told the night before the date it wasn’t worth their time as I was not interested in selling the property, only getting a valuation for a new mortgage. I said Fine and left it at that thinking about other estate agents and options. A couple of days later I recieved a call from them Apologising for the cancellation and did I wish to rebook again. I mentioned my concerns about the last cancellation and the Adviser was very sorry and said “No it will go ahead, we will send you an email to confirm. Well, I never received an email confirming the appointment, so the day before I called again to confirm it was going ahead. “Yes I can see it in the diary”, I will get the assessor to call you when he comes back in”. Well again, I never got that call, so I left work early to make the appointment agreed with th at my house, only to be let down yet again and no one show. I will be calling them tomorrow to also complain to the manager, but don’t hold much hope.

Russell · 24 October 2025

★★★★★ 5/5

Google

I spoke with Erin at Countrywide Airdrie the first time I called and she was absolutely amazing! She took the time to walk me through the buying process and made everything so easy to understand which was a massive help as a first time buyer. When I called about another property, Sarah was so upbeat and friendly, she instantly made me feel comfortable. Such a fantastic, helpful team

John · 23 November 2025

★★★★★ 5/5

Google

Absolutely fantastic service from Lorna & Niamh at Country Wide Airdrie! These ladies are a credit to your team! We recently purchased a property for our son & had a few tricky situations arise due to outstanding repairs needing carried out before completion (lawyers taking forever) we were afraid we would lose the purchase. I contacted Lorna & she immediately contacted the seller & sorted the issue out. She was so helpful, friendly & a true professional. Niamh was a dream to deal with, she arranged the mortgage & insurance with ease, talked us through the complete process & kept in touch frequently to insure we were updated. Both ladies were outstanding & I wouldn’t hesitate to use the branch again.

Helen · 7 June 2025

★★★★★ 5/5

Google

Our experience so far has been one of many ups and downs however what I will say is the saving grace of our situation has been Lorna. Having sold our house for the 2nd time after the 1st falling through after 5 months through a buyers sheer negligence, she has resolved situations that solicitors have sat and let run down the 1st time in this 2nd sale. Always pleasant and plenty of banter on the phone, a real asset to have at the forefront of the Estate Agent. Shoutout to Aidan and Olivia aswell.

CeeJay · 22 April 2025

★★★★★ 5/5

Google

My self and partner have recently just sold our house through Countrywide and from start to finish the team could not be anymore helpful! There is going above and beyond and then there is what this team has done! Lorna the manager has had constant contact with me, Lorna has also been getting involved in the solicitor side of things which has massively reduced my stress levels. There never been a time someone has picked up the phone with out the cheeriest of voice! I truely can’t express my gratitude and all my thanks for what this team has done for us. They really are worth their weight in gold! We have used Conor to get our Mortgage and I honestly can’t put into words how fantastic and efficient he has been. He has truely turned a nightmare into a dream, not only has he been our mortgage adviser but he has just about became my personal therapist (sorry Connor 🙈) so for that we really do thank you Conor! This whole team are just absolutely fantastic and I cannnot recommend them enough!

Megan · 24 August 2024

★★★★★ 5/5

Google

Where do I start. We had an absolute nightmare with our mortgage advisor. It turned into a comedy of errors at every single stage. BUT lorna and Connor at countrywide stepped in and went above and beyond to help us. They literally saved the day and resolved all issues that were nothing to do with them. A 10 min meeting with Connor who sat with us and worked out or mortgage issue was all that was needed to resolve what another advisor took almost 2 months to do. They have been very helpful in every way. For a young man, Connor is fantastic at his job and very professional. A true credit to his workplace. Lorna was personally invested in helping us, don't know where we would have been without her help. All of this and they were the estate agents for the seller, they didn't have to do anything for us but they made it there mission to push things forward. Amy was a massive help too, I actually speak here like they are all friends of ours. we've spoken to them so much over the last few weeks it feels like it lol. Far too many people now are out to do what they have to do... not the team at airdrie! They have done everything in there power to assist and now me and my wife have our first home.. Thanks a lot guys. We will definitely be using them for any future remortgages or sales.

James · 25 June 2024

★★★★★ 5/5

Google

After a little tricky start, Lorna & her team, but Lorna in particular totally changed my mind on selling my house with Countrywide Scotland. Professional experience and Customer Service Second to none since. Always there whenever I needed help or didn't understand something. I couldn't have asked for much more! Lorna is such a lovely and approachable person, she is an absolute asset to the branch and deserves the recognition. Thanks again, guys!

Emma · 23 September 2024

★★★★★ 5/5

Google

Pleasure to put my house on the market with the guys from Countrywide Airdrie. From the initial valuation, to the photography and video day, going to market, through viewings and finally accepting an offer, all took less than 3 weeks to complete. It was a seemless, well explained process for us and the phone was always answered when I had a question which makes a huge difference these days. Thanks to Carmen, Amy and Brian for all of their efforts.PositiveResponsiveness, Professionalism

Craig · 25 October 2021

★★★★★ 5/5

Google

Honestly can not thank the team enough at the Airdrie countrywide branch especially Amy and carman they have been amazing with us and sold our home very quickly always kept us up to date with viewers and there comments i would highly recommend them to anyone looking to sell or buy I have used other estate agents before to sell previous property’s which has been hard work to say the least finding the best people sell your home is essential but you’ll be in safe hands with this team at countrywide Thank yous all so much you have all done an amazing job keep up the great work

Jonathan · 25 October 2020

★★★★★ 5/5

Google

Could not talk highly enough of the Airdrie branch, not only were they confident in selling my house, they supported me through the whole sale from start to finish. Carman has stepped up as a middle person between solicitors and kept me informed throughout the whole thing, they all tried their best to make it as stress free as possible which was not easy given my solicitor was not the easiest person to deal with. can’t thank Carman and her team enough :)

Alyson · 25 October 2020

★★★★★ 5/5

Google

My partner used Countrywide to sort out his mortgage, Gerard Cook was a great help from start to finish, he got us a great cash back mortgage deal and arranged our home insurance and life cover all for a very reasonable price, I couldn't beat it elsewhere. Service we received was top class and took the stress out of moving. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Carmen · 25 October 2022

★★★★★ 1/5

Google

One star cause i can’t give less. Only decent thing in this office is Amy who was always polite. Went with Countrywide Airdrie as they were selling a property we were interested in. That was our first mistake. When our property failed to sell as quick as hoped we asked for suggestions from the people who do this for a living. We were told reducing the price was the only way & it was suggested we limit our expectations. AFTER 6 WEEKS. Within the branch There would appear to be a power struggle going on as we were told conflicting information from their “Mickey mouse” manager & the “rude guy“ who occasionally answers the phone. After 6 month and no serious interest we were informed by another seller within our estate (who was having similar issues with this branch after finding them to be somewhat creative with the truth)that the branch had informed him WE were the problem & “wouldn’t play ball”. This was the final straw for us. Before leaving countrywide altogether we decided to try another branch. We called the Hamilton branch & after a lengthy talk with the manager Nicole we decided to give them a go. After switching things were night and day not only were Hamilton professional, helpful & enthusiastic but after 10 days & 8 viewers managed to get us over our asking price.(the same price Airdrie told us was no longer achievable) Do yourself a favour and go with the Hamilton branch as the team in Airdrie couldn’t sell ice water in the sahara.

Hugh · 26 October 2019

★★★★★ 5/5

Google

This review is on behalf of my father. The service was great from meeting with the valuer Brian who knows his stuff in the local market and guided us through the process of selling. A big thank you to Carmen and Amy who kept us well informed and secured a buyer withing 1 week of going on the market!. I would not hesitate in recommending Countrywide for selling your property. Once Again Thank You

Donna · 25 October 2020

★★★★★ 5/5

Google

Huge thank you to Carmen, Brian and Amy in Airdrie office for all their work selling my property, very professional and kept me up to date at all times. Also a special mention to Avril in Baillieston office who pushed through the sale when offices were closed during covid. Would recommend Countrywide to friends and family👏👏👏 …

Craig · 25 October 2020

★★★★★ 5/5

Google

I can't recommend Countrywide (Airdrie) highly enough from the beginning I was provided with a 1st class service. Always available, friendly, professional, and clearly miles ahead of the competition. Brian, Carmen and the team worked tirelessly to sell our property during the Covid-19 crisis. Overall I am very impressed with the service that I received.PositiveQuality, Professionalism, Value

Claire · 25 October 2020

★★★★★ 5/5

Google

So happy we decided to sell our house with Countrywide Airdrie, the team were brilliant always answered every phone call and email, kept me updated every step of the way and got our house under offer in less than a week! Can’t thank Brian and Amy enough.PositiveResponsiveness, Quality, Professionalism, Value

H · 25 October 2021

★★★★★ 5/5

Google

Amy @ the Airdrie branch was sympathetic of my financial status. Listened to what i wanted and persevered for over 18 months until i was ready. I couldnt be happier. Love the place and coming from a sales background, appreciated the extra mile Amy went to.

Ewan · 25 October 2020

★★★★★ 5/5

Google

Thank you so much to the team at Airdrie for all the support, help and advice during our recent house move. We were delighted with their service and would definitely recommend them. So a huge thanks to Caroline, Brian and Amy.

Ann · 26 October 2019

★★★★★ 5/5

Google

Couldn't speak highly enough of Amy & Brian at Countrywide in Airdrie. My partner was selling her flat in the local area, and within 2 days, Amy had managed to arrange 4 viewings. On the same day Brian done the viewings, we had an offer and now 3-4 weeks later, everything has been finalised with lawyers and sale now complete. Always very quick at getting back to you on any queries too! Highly recommended and wouldn't hesitate to use again in future, thanks guys!PositiveQuality, Professionalism

Sean · 25 October 2021

★★★★★ 5/5

Google

Fab, professional service from Airdrie Countrywide branch. Amy and Carmen have been extremely helpful, responsive to telephone calls / emails and have kept me updated throughout. Their professional and friendly manner has resulted in a top quality service and helped guide me through the process of selling my home. We are pleased to have chosen Countrywide to market our property, as they have provided a timely service and been there to support us and answer any questions that we have had.PositiveResponsiveness, Quality, Professionalism, Value

Debs · 25 October 2021

★★★★★ 5/5

Google

Carmen the Airdrie Manager was so enthusiastic and supportive. In fact the Whole CountryWide Airdrie team were superb! Really professional but always approachable and available for advice and updates.PositiveResponsiveness, Quality, Professionalism

Mr · 25 October 2021

★★★★★ 5/5

Google

Gerard was professional, reliable and always keeping me up to date with the mortgage application. I will be recommending him to friends and family.PositiveQuality, Professionalism, Value

Aaron · 23 March 2022

★★★★★ 5/5

Google

First class service. Kept well informed and updated at all times. Carmen and Claire were excellent.

Pamela · 23 March 2023