5/5
GoogleGreat service. Guided us through the process and had our house sold in 2 weeks
Trusted Agent profile
Ulster Property Sales (Newtownards) reviews
★★★★★
152 reviews across 3 platforms
46 High Street, Newtownards BT23 7HZ
Part of Ulster Property Sales (Newtownards), see every office.
Ulster Property Sales (Newtownards)'s Newtownards office at 46 High Street is rated 4.6 out of 5 across 152 reviews on three platforms, including 109 Google reviews rated 4.7. The 14 Facebook and 29 Trustpilot counts are for the whole business. Checked 9 October 2026.
109
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
29
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Newtownards office, from every platform, shown as written. First names only.
Google5/5
GoogleAfter 35 years in our family home we handed it over to Andy and Owen at UPS. From start to finish these guys have been so professional and understanding of our needs. We have no hesitation in recommending them. An amazing friendly team Thank You
5/5
FacebookAfter 35 years in our family home we handed it over to Andy and Owen at UPS. From start to finish these guys have been so professional and understanding of our needs. We have no hesitation in recommending them. An amazing friendly team Thank You
5/5
Trustpilot"Exceptional Service and Expert Guidance: A Seamless Home Buying Experience with UPS"
I recently purchased a property through UPS and was highly impressed with their service. The team was professional and knowledgeable, efficiently guiding me to find the perfect home. They were attentive to my needs, excellent in negotiations, and superb in their communication, keeping me informed every step of the way.
5/5
GoogleAgent working on my behalf kept me updated timely, showed good understanding of customer care and was very professional throughout the transaction.
Agent replied · 26 August 2024
Thank you!
5/5
GoogleLouise very helpful , and kept me updated throughout the whole process. Very pleased with the outcome
Agent replied · 26 August 2024
Thank you!
5/5
GoogleLouise was very helpful during the purchase of my new house.
5/5
TrustpilotExcellence rarely seen nowadays
We have used this branch of UPS to buy a property as well as to sell. I highly recommend them in every way. Their communication is excellent, and they are punctual and courteous. Both Thomas and Lara are professional and dependable. I was overseas during the course of much of the sale, but was confident that everything would go well, as the house was in trusted hands.
5/5
GoogleThe team is patient. They communicate effectively. The best choice we ever did.
5/5
GoogleJust had the most wonderful and helpful experience from there rental department!!! Amazing new house, the communication and customer services where second to none
Agent replied · 26 August 2024
Thank you!
5/5
GoogleFantastic team, always professional and helpful with any issues or queries. Very understanding of working round my schedule. Mandy in particular was always on hand to provide advice, fabulous team
1/5
TrustpilotWhat a bunch of lazy con artists
What a bunch of lazy con artists. As tenants we were treated as lesser humans, told that we must keep our obligations even though they constantly ignored their own contractual obligations to the outside of the building resulting in damage to the property through neglect, sending out amatuer ''handy men'' who pretended to fix problems, but in actual fact did nothing, then attempted to blame the the issues on next door neighbours rather than take responsibility. If i were a landlord i would be suing for the inaction leading to the damage to the property, and as a tenant suing for negligence. STAY WELL CLEAR!!
5/5
GoogleI had a really good experience selling my property with UPS. All the staff in the Newtownards branch were always courteous, very professional, helpful and couldn’t do enough for me which is what you need when selling your house. The whole process and experience was very well managed from start to finish with no stress of issues. 10/10 would recommend.
5/5
GoogleFantastic Letting Agent. Very helpful and courteous. From the initial viewing to handing over the keys, our agent, Owen, was very professional and always on hand to help.
1/5
TrustpilotI have never used them to sell a…
I have never used them to sell a property but I would be reluctant to use them as my experience as a prospective buyer over the last 20 years. I have never known to know s estate agent so lack lustre in following upon enquiries, i have had to pester them to arrange viewings, bids not been passed to the seller etc, they really don't seem that fussed for the business.
5/5
Google"We just wanted to say thanks to the entire team at UPS! They worked diligently throughout the process and contributed to a successful outcome."
5/5
GoogleThanks you so much to the team at Ards UPS for all your hard work in selling my home. Your communication was second to none with a professional approach and friendly manner. Wouldn’t use anybody else and look forward to using you guys in the future. I’ve recommended your team to my friends and family. 5 stars ⭐️
4/5
TrustpilotUPS outrank other NI Estate Agents.
UPS are the only estate agent that I've ever had contact with that were professional and proficient throughout. I've used others such as CSM, Keyone Property and Morton Pinpoint who all failed to meet their professional obligations in comparison to Ulster Property Sales. I would recommend that any person chooses UPS over their competitors - If the competitor is named above, I would strongly suggest convincing property owners to move their business to UPS instead.
5/5
GoogleThey came out to value the property, turned up when they said they would, very pleasant to deal with. They put my property on the market, it sold quickly. They were on the ball with the whole process. Excellent service. Thanks guys.
5/5
GoogleExcellent service at UPS. I was kept up to date regularly and supported when solicitors were slow to respond. Would highly recommend.
5/5
GoogleWe would definitely recommend Ulster Property Sales. We had a great experience selling our house. The team were professional, friendly and helpful and we were kept up to date frequently with every stage of the process. 5 star service
5/5
TrustpilotExcellent staff and service
Excellent staff and service. Paddy is great and would highly recommend Ulster Property Sales to others. Katie
5/5
GoogleI have no hesitation in recommending ups to any potential vendors. The service they provide is friendly, efficient, and first class. All the staff did their utmost to ensure the sale of my property. Well done ups.
5/5
GoogleThe staff at the Newtownards branch are fantastic and helped me through my house sale. They were always very helpful with my very many phone calls and nothing was ever too much hassle. I would thoroughly recommend any of the team. Thank you so much for everything.
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Questions about Ulster Property Sales (Newtownards)
How many reviews does Ulster Property Sales (Newtownards) have?
Ulster Property Sales (Newtownards)'s Newtownards office has 152 reviews across three platforms: 109 on Google, 14 on Facebook (across the whole business), 29 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Ulster Property Sales (Newtownards)'s rating?
Ulster Property Sales (Newtownards) is rated 4.6 out of 5 across all 152 reviews, and 4.7 out of 5 on Google from 109 reviews, checked 9 October 2026.
Where is Ulster Property Sales (Newtownards)'s Newtownards office?
Ulster Property Sales (Newtownards), 46 High Street, Newtownards BT23 7HZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.