Trusted Agent profile
★★★★★
152 reviews across 3 platforms
46 High Street, Newtownards BT23 7HZ
Part of Ulster Property Sales (Newtownards), see every office.
Ulster Property Sales (Newtownards)'s Newtownards office at 46 High Street is rated 4.6 out of 5 across 152 reviews on three platforms, including 109 Google reviews rated 4.7. The 14 Facebook and 29 Trustpilot counts are for the whole business. Checked 9 October 2026.
109
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
29
Reviews on Trustpilot
Business-wide
Every review we hold for the Newtownards office, from every platform, shown as written. First names only.
5/5
GoogleAt my first visit to UPS in Newtownards I had the immediate impression of friendly, professional staff. Mandy in particular was extremely helpful and informative, and communication and customer service were superb, which made the move to my new home a lot less daunting. Can't thank the UPS team enough.
Thank you!
5/5
GoogleCannot commend highly enough. The staff, especially Laura, made buying a property from long distance as painless as possible and kept me informed every step of the way. Laura went beyond the call of duty in her helpfulness, I would recommend UPS Newtownards to anyone.
5/5
GoogleLouise was a constant point of contact and information, couldn't recommend the whole team enough, on top of it all from start to finish
5/5
GoogleOwen was great at getting us what we needed after viewing various properties very patient and sorted everything easily. Many thanks again
5/5
GoogleCouldn’t have asked for more from Mandy and Louise at UPS, our first move was stress free and enjoyable in no small part due to the hard work they put in for us. We really appreciated the level of professionalism and communication we received, and also how friendly every member of staff at UPS was throughout the process. Would and have recommended to everyone and anyone. Thank you very much to the team!
5/5
GoogleI have recently bought a house marketed by UPS Newtownards, they were great at keeping in constant contact throughout the process. Louise kept me up to date from start to finish and a pleasure to deal with. Thank you
5/5
GoogleUsed UPS Newtownards to sell our house. From start to finish the service was excellent and professional. The advice and assistance from Rachel, Mandy, Laura, Louise and Robbie was invaluable at every stage. We would highly recommend them. S&P.
5/5
GoogleHaving used UPS several times always impressed by the high level of service and professionalism provided by all the team ..5 star
5/5
GoogleFrom the moment we walked into UPS Newtownards and spoke to Mandy Dalton about buying a property to the day we moved in, Mandy and her UPS team were there to help us through every step when needed.
5/5
GoogleBrilliant experience with UPS from start to finish. No stress and a very helpful team. Highly recommend for anyone selling or buying a home.
5/5
GoogleThe team at the Newtownards branch of UPS were fantastic throughout the entire process of selling our home. Everyone was very professional, personable, efficient and reliable. Consistent …
5/5
GoogleRecently completed property sale with UPS Newtownards , professional team Anja , Louise and Owen . .Will use again and recommend .
5/5
GoogleWe recently had the pleasure of working with Ulster Property Sales during the process of selling our property, and I must say it was an exceptional experience from start to finish. Right from the initial consultation with Rachel where she provided in-depth market knowledge an professionalism. She took the time to listen to my needs and understand my goals, providing valuable insights and guidance along the way. UPS's marketing strategy for my property was impressive. They utilized a variety of channels, including online listings, professional photography, and social media to attract potential buyers. Within a short period, our property was generating significant interest, leading to multiple viewings and ultimately a successful sale. Throughout the entire process UPS kept us well-informed. They provided regular updates on viewings, buyer feedback, and negotiations, ensuring I was always in the loop. Their proactive approach, attention to detail, and prompt responses to our queries were highly commendable, and trust me, we had many queries! What impressed us the most was their dedication to achieving the best outcome for us as sellers. They negotiated skillfully on our behalf, securing a sale price that met our expectations. I would highly recommend UPS to anyone looking to sell their property. Their professionalism, expertise, and exceptional customer service make them stand out in the industry. Selling a property can be a stressful process, but with this estate agent, it was a smooth and successful experience.
5/5
GoogleSale of our apartment was handled professionally and expeditiously by UPS. From valuation through brochure production to handling bidders and final completion of the sale, UPS made the whole process work smoothly and their competitive rates represented good value for money. Their friendly staff were always helpful and efficient. We would definitely use their services again.
5/5
GoogleSuch a fantastic team in Newtownards, always so helpful and make the process as easy as it can be!
5/5
TrustpilotOnce again Tom and team ensured the…
Once again Tom and team ensured the sales process was plain sailing. Highly recommend 👍
5/5
GoogleJust completed the sale off our house using UPS Ards. From initial meet with Rachel and then Robbie and Laura the whole team are fantastic and I was totally kept informed of everything that was happening from viewings to feedback right through to the end of sale. Could not recommend these guys and their business highly enough. If there were 10 they would get. Thank you too all the team at Ards UPS.
5/5
GoogleLovely team. So friendly and professional
5/5
GoogleTop class service from a top class team - friendly and professional at all times. UPS Newtownards managed a very swift sell of my property and were a pleasure to deal with - very helpful with managing other requests too such as a late gas safety certificate
1/5
Google0/10 for Customer Service!! I cannot stress enough how poorly treated we feel. The treatment by this estate agent has resulted in us taking our house off the market and changing our decision to move at all. We were buying and selling with UPS, we were assured this would make the process easier!! They tried to sell us a new build but issued us with incorrect plans and the builder was building a different house!! They sent emails with floor plan images that said Scale 1:100 but apparently we should have known to ask for a true scale drawing as those images provided were not true!? I stupidly assumed buying a new build I had been issued with such!! They do not consider themselves to be in the wrong at all and although initially said our site fee would be returned they then had the cheek to withdraw fees from it after the builder kindly returned our £1000. They have now removed the “Scale 1:100” writing from the images of site plans on their platforms since our complaint, surely that alone shows they were wrong!!?? We are out a substantial amount of money and are just relived we discovered the mistake before we were any further into the build. I cannot stress enough that if you want to feel supported and well informed throughout the stressful moving process then stay well clear!!!
5/5
GoogleExcellent service, quick sale at the asking price and kept informed throughout the process to a successful sale and handover. Highly recommend UPS at Newtownards.
Thank you!
5/5
Googlehad a very positive experience with the whole team at Newtownards UPS throughout the sale and purchase of properties. Dealing with Mandy, Louise, Sandra and Robbie they all communicated very efficiently and were very proactive in the advertising/sale of my property, and kept determined through not the smoothest of sale, enabling the purchase of my new property also through UPS. Thanks to the whole team!
5/5
GoogleGreat team at UPS Newtownards, hassle free & very professional service! Thank you in particular to Louise, Mandy & Robbie!
Thank you!
5/5
GoogleRecently sold my house through UPS. Laura was so helpful and made the process seamless.
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Ulster Property Sales (Newtownards)'s Newtownards office has 152 reviews across three platforms: 109 on Google, 14 on Facebook (across the whole business), 29 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Ulster Property Sales (Newtownards) is rated 4.6 out of 5 across all 152 reviews, and 4.7 out of 5 on Google from 109 reviews, checked 9 October 2026.
Ulster Property Sales (Newtownards), 46 High Street, Newtownards BT23 7HZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.