5/5
GoogleLouise and owen where abaolutely amazing from start to finish and had my house sale, property purchasing done in an absolutely amazing time frame. Can not thank them enough for everything they have done. Mamy thanks louise and Owen
Trusted Agent profile · Newtownards
Ulster Property Sales (Newtownards) Newtownards reviews
★★★★★
153 reviews across 3 platforms
46 High Street, Newtownards, BT23 7HZ
Ulster Property Sales (Newtownards)'s office in Newtownards, at 46 High Street, is rated 4.6 out of 5 across 153 reviews on three platforms, including 113 Google reviews rated 4.7.
113
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
30
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Newtownards office, from every platform, shown as written. First names only.
Google2/5
GoogleWould not recommend for first time buyers. Will chase you while you are waiting for responses from them, lied on the listing about a parking lot that supposedly belonged to the house but didn't. Every time I told the other parties that I'm still waiting for something from UPS the response was 'That's the usual experience'.
5/5
GoogleExcellent. Professional friendly service. The staff are honest, reliable and dependable, are prompt to reply to queries, keep you well informed and are courteous at all times. We felt looked after and completely trusted the team, especially Laura Speers, with whom we had most contact. Cannot recommend highly enough.
5/5
GoogleAt my first visit to UPS in Newtownards I had the immediate impression of friendly, professional staff. Mandy in particular was extremely helpful and informative, and communication and customer service were superb, which made the move to my new home a lot less daunting. Can't thank the UPS team enough.
Agent replied · 17 June 2024
Thank you!
5/5
GoogleLouise was a constant point of contact and information, couldn't recommend the whole team enough, on top of it all from start to finish
5/5
Trustpilot"Exceptional Service and Expert Guidance: A Seamless Home Buying Experience with UPS"
I recently purchased a property through UPS and was highly impressed with their service. The team was professional and knowledgeable, efficiently guiding me to find the perfect home. They were attentive to my needs, excellent in negotiations, and superb in their communication, keeping me informed every step of the way. I highly recommend UPS for anyone looking to sell or buy a property. Their commitment to client satisfaction and their effective handling of the entire purchasing process made my experience exceptionally positive. Thanks to UPS, I now own a wonderful new home.
5/5
GoogleOwen was great at getting us what we needed after viewing various properties very patient and sorted everything easily. Many thanks again
5/5
GoogleCannot commend highly enough. The staff, especially Laura, made buying a property from long distance as painless as possible and kept me informed every step of the way. Laura went beyond the call of duty in her helpfulness, I would recommend UPS Newtownards to anyone.
5/5
GoogleHaving used UPS several times always impressed by the high level of service and professionalism provided by all the team ..5 star
5/5
GoogleCouldn’t have asked for more from Mandy and Louise at UPS, our first move was stress free and enjoyable in no small part due to the hard work they put in for us. We really appreciated the level of professionalism and communication we received, and also how friendly every member of staff at UPS was throughout the process. Would and have recommended to everyone and anyone. Thank you very much to the team!
5/5
GoogleUsed UPS Newtownards to sell our house. From start to finish the service was excellent and professional. The advice and assistance from Rachel, Mandy, Laura, Louise and Robbie was invaluable at every stage. We would highly recommend them. S&P.
5/5
GoogleI have recently bought a house marketed by UPS Newtownards, they were great at keeping in constant contact throughout the process. Louise kept me up to date from start to finish and a pleasure to deal with. Thank you
5/5
GoogleFrom the moment we walked into UPS Newtownards and spoke to Mandy Dalton about buying a property to the day we moved in, Mandy and her UPS team were there to help us through every step when needed.
5/5
GoogleThe team at the Newtownards branch of UPS were fantastic throughout the entire process of selling our home. Everyone was very professional, personable, efficient and reliable. Consistent …
5/5
GoogleBrilliant experience with UPS from start to finish. No stress and a very helpful team. Highly recommend for anyone selling or buying a home.
5/5
GoogleSale of our apartment was handled professionally and expeditiously by UPS. From valuation through brochure production to handling bidders and final completion of the sale, UPS made the whole process work smoothly and their competitive rates represented good value for money. Their friendly staff were always helpful and efficient. We would definitely use their services again.
5/5
GoogleWe recently had the pleasure of working with Ulster Property Sales during the process of selling our property, and I must say it was an exceptional experience from start to finish. Right from the initial consultation with Rachel where she provided in-depth market knowledge an professionalism. She took the time to listen to my needs and understand my goals, providing valuable insights and guidance along the way. UPS's marketing strategy for my property was impressive. They utilized a variety of channels, including online listings, professional photography, and social media to attract potential buyers. Within a short period, our property was generating significant interest, leading to multiple viewings and ultimately a successful sale. Throughout the entire process UPS kept us well-informed. They provided regular updates on viewings, buyer feedback, and negotiations, ensuring I was always in the loop. Their proactive approach, attention to detail, and prompt responses to our queries were highly commendable, and trust me, we had many queries! What impressed us the most was their dedication to achieving the best outcome for us as sellers. They negotiated skillfully on our behalf, securing a sale price that met our expectations. I would highly recommend UPS to anyone looking to sell their property. Their professionalism, expertise, and exceptional customer service make them stand out in the industry. Selling a property can be a stressful process, but with this estate agent, it was a smooth and successful experience.
5/5
GoogleRecently completed property sale with UPS Newtownards , professional team Anja , Louise and Owen . .Will use again and recommend .
1/5
Google0/10 for Customer Service!! I cannot stress enough how poorly treated we feel. The treatment by this estate agent has resulted in us taking our house off the market and changing our decision to move at all. We were buying and selling with UPS, we were assured this would make the process easier!! They tried to sell us a new build but issued us with incorrect plans and the builder was building a different house!! They sent emails with floor plan images that said Scale 1:100 but apparently we should have known to ask for a true scale drawing as those images provided were not true!? I stupidly assumed buying a new build I had been issued with such!! They do not consider themselves to be in the wrong at all and although initially said our site fee would be returned they then had the cheek to withdraw fees from it after the builder kindly returned our £1000. They have now removed the “Scale 1:100” writing from the images of site plans on their platforms since our complaint, surely that alone shows they were wrong!!?? We are out a substantial amount of money and are just relived we discovered the mistake before we were any further into the build. I cannot stress enough that if you want to feel supported and well informed throughout the stressful moving process then stay well clear!!!
5/5
GoogleSuch a fantastic team in Newtownards, always so helpful and make the process as easy as it can be!
5/5
TrustpilotOnce again Tom and team ensured the…
Once again Tom and team ensured the sales process was plain sailing. Highly recommend 👍
5/5
GoogleLovely team. So friendly and professional
5/5
GoogleJust completed the sale off our house using UPS Ards. From initial meet with Rachel and then Robbie and Laura the whole team are fantastic and I was totally kept informed of everything that was happening from viewings to feedback right through to the end of sale. Could not recommend these guys and their business highly enough. If there were 10 they would get. Thank you too all the team at Ards UPS.
5/5
GoogleTop class service from a top class team - friendly and professional at all times. UPS Newtownards managed a very swift sell of my property and were a pleasure to deal with - very helpful with managing other requests too such as a late gas safety certificate
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