Every review we hold for the Newtownards office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe experience I received from Ben at…
The experience I received from Ben at reeds rains was 5 star. The service he gave was amazing and I would highly recommend him and reeds rains because of this service. Thank you for helping with my new house Ben, you are a legend.
Katie · 31 March 2022
★★★★★ 5/5
TrustpilotRealistic on price
Realistic on price, efficient and supportive. This company have really gone the extra mile for us and are making our selling experience less stressful than it might have been. Thank you, Reeds Rains
JANET · 24 May 2023
★★★★★ 5/5
TrustpilotSecond sale with this agent.
This is the second house we have sold with Reeds Rains in 4 years and the service both times has been spot on. This second time was all rush but everything went smoothly and we got a sale in under 24hrs.
Dale · 12 August 2022
★★★★★ 5/5
TrustpilotThe best experience throughout our move…
The best experience throughout our move was the input from the invaluable Alison at Bamber Bridge. She was amazing and made everything so much easier for me and my husband. She really did go above an beyond and made the stressful experience bearable. Cannot thank her enough.
Charlotte · 7 October 2021
★★★★★ 1/5
TrustpilotThis company employs complete…
This company employs complete imbasiles. In my opinion, avoid like the plague.
Graham · 22 March 2022
Agent replied · 24 August 2024
Hello Graham,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 5/5
GoogleAll the staff were very helpful throughout the letting and then eventual sale of my property. Couldn't recommend them more!
David · 25 August 2020
Agent replied · 24 August 2024
Thanks for the feedback and your business David! Team RR.
★★★★★ 5/5
TrustpilotAmazing service and great communication…
Amazing service and great communication all the way through the sale.This was the second agent we used to sell the property and we were thoroughly impressed with how quickly and efficiently the sale went through.The staff here are really customer focused and go above and beyond!Definitely would use them again!.Kind RegardsLaura CordwellKingscrown Properties ltd.
Laura · 16 December 2019
★★★★★ 4/5
TrustpilotReeds Rains Hazel Grove.
Reeds Rain Hazel Grove have been my agent for over 4 years. They manage my rental property and recently sold a house for me. They are professional and efficient as you would expect from a long established estate agent. The manager, Laura maintains quality control with a friendly face and the whole team are service minded. Brian
Brian · 1 March 2018
★★★★★ 5/5
TrustpilotAbsolutely amazing company
Absolutely amazing company, kalim one their colleagues was such help with getting a mortgage and was very knowledgeable in properties sales.
Lara · 7 March 2024
★★★★★ 5/5
TrustpilotGreat service as usual from Reeds Rains…
Great service as usual from Reeds Rains St Helens. I have used them as my primary letting agent for the last 3 years and couldn't recommend highly enough. Particularly excellent service from Ellie recently when it came to finding and moving a new tenant in.
Gareth · 17 January 2022
★★★★★ 1/5
TrustpilotVery poor level of service.
The staff in the local branch were helpful and good to deal with. After letting a property we were handed over to the central team in Southampton (the property being in Sheffield) and from there on the level of service was terrible. I would let rent a Reed Rains property again under any circumstances.
Sam · 14 November 2019
★★★★★ 5/5
TrustpilotLovely staff very helpful and go out of…
Lovely staff very helpful and go out of their way to keep you informed
Mrs · 16 July 2024
★★★★★ 5/5
TrustpilotWas very helpful and had amazing…
Was very helpful and had amazing communication between me and them
Miss · 4 September 2024
★★★★★ 1/5
GoogleHorrible I have been trying to unsubscribe from Reed Raines for 5months
I do Not want anymore Emails thank you
Anne · 24 March 2024
★★★★★ 5/5
TrustpilotAlison and Rebecca.
FAO Alison and Rebecca.Have to say I’ve had a great experience with Reeds Rains recently. Having bought a property, they’ve constantly been in touch with updates and I’ve had confidence with them since the start! They’ve been very friendly and would definitely recommend to anyone.Many thanksKarl
Karl · 11 November 2021
★★★★★ 4/5
TrustpilotTHANK YOU RR CLEVEDON
Brilliant communication, everyone in the clevedon branch were absolutely brilliant, the only thing I would not recommend is going for the solicitors they recommend (absolutely awful - PPL). But to Reeds Rains Clevedon, thank you for making our first house purchase so brilliant!!!! :)))
Hannah · 26 February 2022
★★★★★ 5/5
TrustpilotGuisborough Branch , Very Helpful Girls
From start to finish Girls at Guisborough helped me and my partner massively. Understand everything that was going on being a new time buyer was a bit daunting , But after having a call with the ladies in the office just settled the nerves . Highly recommend ✨
Ash · 25 June 2021
★★★★★ 1/5
TrustpilotWorst service ever
Worst service ever. Absolute lack of response and not answering my questions..
Carol · 13 February 2022
Agent replied · 24 August 2024
Hello Carol,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotThe team in Chester le Street have been…fantastic best service ever
The team in Chester le Street have been amazing. They keep in touch constantly with updates and advice. I really feel like part of the family. Vicki and Janet have always gone the extra mile and have always been at the end of the phone. Don’t go anywhere else these guys are the best there is.
Kelly · 26 June 2018
★★★★★ 1/5
Trustpilotdont pick up the phone
dont pick up the phone. been 1h already!
Matthew · 19 August 2022
Agent replied · 24 August 2024
Hi Matthew - I've sent you a request for information so I can see which branch you are trying to get hold of, thanks
★★★★★ 5/5
TrustpilotCan't recommend this Estate Agents…
Can't recommend this Estate Agents enough, all staff went above and beyond for us to ensure everything went smoothly for us, however Megan stood out, and no matter how many times I rang, she always made the time for me, thanks so much xx
Kirsty · 7 February 2022
★★★★★ 5/5
TrustpilotGreat team
Great team helpful, knowledgeable and good timescales achieved
Jason · 14 August 2022
Agent replied · 24 August 2024
Great, thank you Jason
★★★★★ 5/5
TrustpilotCan’t thank the staff in the St Helens…
Can’t thank the staff in the St Helens branch enough. It was my first time using an agent to rent out my property. They kept me informed throughout the process, and the whole thing was stress free. Thanks again, i will definitely recommend in future!
Dane · 9 December 2021
★★★★★ 4/5
TrustpilotHouse sale
We found reeds and reins very helpful and liked the fact that not lot's of people came just the ones that were interested and sold our property after 2 view's.
Mr · 19 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.