5/5
TrustpilotHelpful
Keeping us informed through out our sale, not completed yet but very happy so far.
Agent replied · 17 June 2024
Thank you
Trusted Agent profile · Newtownards
Reeds Rains (Newtownards) reviews
★★★★★
2,054 reviews across 2 platforms
2 Frances Street, Newtownards, BT23 4JA
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Newtownards, at 2 Frances Street, is rated 3.7 out of 5 across 2,054 reviews on two platforms, including 48 Google reviews rated 4.7.
Reviews
Every review we hold for the Newtownards office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThank you Reeds Rains
I would like to thank all of the staff at Reeds Rains for there work in finding me suitable accommodation. I was in need of accommodation in a timely manner and they found me a home and I'm grateful as the whole experience was made easy because they are very efficient and professional.
5/5
TrustpilotMy wife and I have several properties…
My wife and I have several properties that we rent and this was our first experience of using Reeds Rains. It will not be the last. Viewings organised very well with good notifications, vetting process clearly robust, smooth handling of all aspects. Excellent from all the team including Zoe and Scarlett.
5/5
TrustpilotNatalie was super helpful towards me
Natalie was super helpful towards me - thank you !
5/5
TrustpilotA wonderful experience
The manager and staff were all very professional and very helpful. They kept me updated with everything from start to finish. A wonderful experience. I would definitely recommend Reeds Rains to anyone buying or selling their property.
5/5
TrustpilotManchester reeds rains is amazing!!!
Honestly one of the best experiences I’ve had with letting agents here in Manchester and Rayan wood was an amazing guy really helped out with getting evreything done
Agent replied · 17 June 2024
Hello Faisal - Thank you for your review, we are happy to hear our team at Manchester were such a great help. We will pass on the good words.Many thanks,Reeds Rains
5/5
Trustpilotthe staff is great and very efficent…
the staff is great and very efficent and helpful
Agent replied · 17 June 2024
Great to read your review <3
3/5
TrustpilotGreat first impression but service was…
Great first impression but service was very poor. Lack of information and feedback I had to keep chasing up. Disappointed with photos. Went in branch to discuss price decrease. Was left to stand over desk no chairs provided or beverage offered. Make to feel uncomfortable
5/5
TrustpilotHazel Grove
Laura went above and beyond for us to secure a lovely property to rent.
5/5
TrustpilotGreat local knowledge and the staff…
Great local knowledge and the staff really listen to what you say. I had 3 viewings and 2 offers ( one accepted) in 4 days so Reeds Rains obviously do their homework in marketing properties to the right people. Highly recommended.
5/5
TrustpilotReeds Rains Brockley office
Reeds Rains Brockley office We received an amazing friendly service since beginning of our home hunting journey, Gentrit, Rachel and our property manager Lauren, they are great team, even the service still continue the same system after we moved in, whenever we need anything or any question in mind Lauren on the phone.I would highly recommend👏👏👏
5/5
TrustpilotReed rains York Karen
The branch were great. Especially Karen. Good personal approach and helped solve maintenance issues.
1/5
TrustpilotTerrible customer service
The customer service is absolutely terrible,I've been trying for a week too phone them there's been no answer and been told too leave a voicemail and get back too me but they have not it's been over 2 weeks and I still haven't heard anything.
5/5
TrustpilotSuperb Service
From our first initial meeting with Myles and viewings carried out by Kaz and Laura, everyone of them were professional, friendly and on hand whenever we had any questions. They made a sale very quickly and we look forward to completing soon. We would highly recommend this Company
5/5
TrustpilotVery professional
Very professional, friendly estate agents. Presented me with a fully documented report about my property including best phone networks, and details on the surrounding area together with prices on similar properties nearby before viewing mine.
1/5
TrustpilotThey don’t return calls or answer…
They don’t return calls or answer emails, my experience as a buyer has put me off ever using them to sell.
Agent replied · 17 June 2024
Hi Gemma,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
Trustpilotvery helpful
very helpful, knowledgable and always upfront with everything
Agent replied · 17 June 2024
Thank you :)
5/5
TrustpilotEvery one so friendly n helpful
Every one so friendly n helpful. We’ve just a sale so hoping it will go through quickly
5/5
TrustpilotExcellent customer service
Excellent customer service. Staff very helpful and courteous. Knowledgeable and friendly. Always responded quickly and efficiently.
5/5
TrustpilotJust sold house through stanley branch…
Just sold house through stanley branch and excellent team , everything went smooth and straight through can't thank the team enough would highly recommend reeds and Rains
Agent replied · 17 June 2024
Hi Mackay - Thank you for the kind review, we will be sure to pass this on to the branch in Stanley, we're so happy you've had a great experience with us! Many thanks,Reeds Rains
5/5
TrustpilotPerfect from the start from getting…
Perfect from the start from getting Gareth round to value the property then everything else just fell into place the office staff were so helpful anytime we phoned they were always helpful and best of all it as took less than two weeks to sell the property. Thank you all at Reeds Rain
5/5
TrustpilotI want to thank you for all your help
I want to thank you for all your help. You managed to sell it really and I am really pleased with the price. So thank you very much. I am so happy with the work you all did.
5/5
TrustpilotBrilliant service from the Leyland…
Brilliant service from the Leyland branch. Such a lovely team! Easy to get hold of, very responsive and efficient. They made the process as smooth and as stress free as possible from beginning to end. Thank you for finding me my dream home, 1 week in and I’m so happy.
5/5
TrustpilotBrilliant service from reeds rains…
Brilliant service from reeds rains helped us the whole way we had a few issues with our solicitors and a bit of a prolonged waiting time to get everything sorted but reeds rains kept in contact at all times and answered any questions we had overall would recommend to anyone
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