Every review we hold for the Newtownabbey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience working with the team, especially Sarah, who was absolutely brilliant from start to finish. Our move ended up being quite a long and at times complicated process over the course of about 12 months, but Sarah made everything feel straightforward and manageable throughout.
She was always responsive, clear in her communication, and kept things moving when we needed it most. Nothing ever felt like too much trouble, and her calm, professional approach really helped take the stress out of what could have been a very overwhelming process.
We’re very grateful for all her support and wouldn’t hesitate to recommend. Thanks again to Sarah and the team!
Frances · 26 March 2026
★★★★★ 5/5
GoogleClarke recently helped me with the sale of my house and was an incredible help from start to finish. He kept us up to date, and handled any queries that came up with ease. I don’t know how I could have gotten through the process without him to be honest. Thank you so much Clarke, anyone who gets to work with you on their house sale or purchase are very lucky ✨
Heather · 16 February 2026
★★★★★ 5/5
GoogleDon’t look anywhere else!!! Selling a house is an experience to say the least and we’ve nothing but praise for staff at UPS Glengormley. Keith and Clarke put our minds at ease from the very beginning. Such professionals. We had dealings with another staff member who has since left, Simon, he was ever so lovely and understanding when we were searching for a new home. The last few weeks we spoke to other staff members on the phone who were equally as helpful and professional. Massive shout out to our star Heather who eased our worries many times and is a pleasure to do business with. We have landed in our new home after a rollercoaster experience that wasn’t fun but thankfully didn’t throw us off the side. Heather kept us in the right direction and answered a thousand queries with compassion and patience. Selling a house??? Go to UPS! 💕
Ciara · 16 November 2025
★★★★★ 5/5
GoogleJust sold and completed the sale of the wife's flat in Newtownabbey with the professional help of the team at UPS in Glengormley.
Valuation and instruction happened extremely promptly and the sale was agreed within a few weeks.
We were always kept up to date as things progressed thanks to Clarke and Heather.
If you need a professional, no faff approach, with good advise then look no further.
Would highly recommend UPS Glengormley.
Sye · 16 December 2025
★★★★★ 5/5
GoogleAfter 6 days of my property being on the market with another well known estate agents in Glengormley, i was pleased to be informed my house was sold only to be informed it had fallen through due to one in the chain not being able to get a mortgage, 3 mother after and the very week the contracts were due to be signed. I was very disappointed but the matter of fact and couldn't care less attitude of the office manager who informed me of the cancellation was a bigger blow. I give it another few months but really felt my property was now unimportant and put to the bottom of the list. I felt the staff were either under presure or they had lost interest.I had to keep calling the office for updates. I decided after months with this company to change to UPS Glengormley.
This was the best move I ever made.
My property was on the website within a very short time of being valued. I was informed of everything to last detail. My property sold in a very short time for the price I wanted. Sarah was lovely to deal with and very professional. I was kept updated quite quickly and often, I never had to contact them or made to feel a nuisance. My property was sold with little ease and all business taken care of by the UPS staff.
I wish I had used UPS from the start, but I know now that people make the difference between a business and a
Great professional service, The staff and a friendly caring atmosphere in the office were amazing I couldn't believe the difference this made.
I would recommend UPS to anyone i know selling or buying a property.
UPS Estate Agents know what they are doing they seem to enjoy their duties, stay focused and get results quickly.
Mary Hamilton
Mary · 9 October 2025
★★★★★ 5/5
GoogleHaving previously listed my house on the market through another local estate agent and having had a poor experience with them I decided to call UPS (neighbours recommended them to me after selling their house). I have to be honest the difference in service from the very get-go was night and day. Graeme managed to get out to me to value my house the same day before getting together the listing immediately. They screened out timewasters and got me a higher selling price than I had thought wad achievable!
Clarke and Keith were brilliant with keeping me updated at every step (i never once had to chase an update!)
I have to give a special thanks to Heather for quite literally holding my hand through the entire process and at every turn knowing exactly what to do and getting it done quickly. Heather was a genuine professional but also friendly and never more than a call away - an absolute credit to UPS!
I cannot recommend this team enough they did an outstanding job from start to finish!
David · 4 November 2024
★★★★★ 5/5
GoogleVery impressive service. My house was advertised and on the market within a week of contacting UPS. Apart from tidying the rooms, I had the absolute minimum of admin and stress! They also hosted all the viewings which took such a weight off me. Sarah was fantastic keeping me updated with offers, and when it dragged out, due to the buyer's solicitor, she kept after them and kept me updated until everything was signed and completed. Everything they did definitely made the process easy. Thank you
Enda · 24 September 2024
★★★★★ 5/5
GoogleWe used UPS recently to sell our house, We found them professional and any concerns or query all sorted asap. Special thanks to Sarah for all her hard work! Also Clarke , Simon & Keith or any of the team are always on hand to answer any …
Tracy · 16 October 2025
★★★★★ 5/5
GoogleWe recently bought a house through UPS and as first time buyers the whole process can be very overwhelming but Sarah definitely kept us at ease. Her communication was brilliant throughout- keeping us up to date at every stage.
We were very thankful for her in the in-between quiet stage and we really appreciated her updates during this.
Thanks again to Sarah and the whole team, we couldn't fault the service we received!
Natalie · 15 April 2026
★★★★★ 5/5
GoogleHi Sarah,
I just want to pass along Toni’s and my appreciation to yourself and the team at Ulster Property Sales Glengormley.
From the moment Keith visited for the initial meeting it was efficient and professional, I knew where we stood at all times and you in particular Sarah were very helpful in arranging things such as viewings to chasing up other parties whether its solicitor or dealing with other issues.
I would have no hesitation in using yourselves again should I ever decide to sell, thank you and the team again for everything.
Thanks,
Jordan & Toni
Jordan · 25 July 2024
★★★★★ 5/5
GoogleI have moved house several times and I can honestly say that UPS Glengormley have been the best estate agency I have ever used. From day one they handled my sale with professionalism and courtesy, keeping me up to date throughput the process, and nothing was too much trouble. Graeme Farquhar has been truly exceptional and I would thoroughly recommend him and all the staff at UPS Glengormley. Thank you all!
Lynda · 4 December 2024
★★★★★ 5/5
GoogleWe recently purchased a property via UPS, Glengormley. We dealt with Sarah Bates who was absolutely fantastic. Very professional and always kept us up to date with progression of the sale. Highly recommend.
Shauna · 16 December 2025
★★★★★ 5/5
GoogleRecently completed the purchase of my flat through UPS Glengormley. From putting an offer in and getting the keys, I was informed and updated throughout. I would recommend Heather and UPS. Made easier by all as was buying from afar.
Rachael · 9 October 2025
★★★★★ 5/5
GoogleWe chose UPS to sell our property for us, I am really glad we did. I could not recommend Sarah, Clarke and the rest of the team enough. They kept us informed at every stage and nothing was too much hassle. Sarah was our main point of …
Debbie · 16 July 2025
★★★★★ 5/5
GoogleGreame was absolutely fantastic to work with. Professional & efficient. My house was valued on the Friday and pictures were up on the market by Tuesday. The house was only up a week and was sale agreed. The whole process was stress and hassle free and nothing was ever too much for Greame. He Gets to know you on a personal level you aren’t just a number for him. Couldn’t recommend him enough. Thanks again Greame
Chloe · 12 June 2024
★★★★★ 5/5
Google5 ☆ service as always! Another smooth property sale with UPS at Glengormley. They are a very professional and knowledgeable team and highly recommend them for selling your property. Keith and his team are always on hand to help with any queries and keep will keep you updated throughout the process. Our properties have always been pitched perfectly by Keith to attract the right buyers and we have always sold within a few days on going on the market. We like that there is always someone there in the office to available to talk to as soon as we call, reassuing that potential buyers of our properties can speak to a member of staff with ease too. We forward to working with yous again soon :)
Amanda · 21 January 2024
★★★★★ 5/5
GoogleI sold and purchased a property with UPS and I am so glad I did! When it came to selling my first home, Keith made everything feel very relaxed and stress free. He came out to the house at 10am and it was on the market by 1pm. Keith even came back to the house the next day when the sun was shining to update the photos! Lynzi then took care of the sale and she is absolutely incredible. Again, Lynzi made everything feel really easy and stress free and kept us regularly updated throughout the entire process. I never had to ask for an update once! She liaised with solicitors, buyers and sellers estate agents and went over and above on so many occasions for us. Everyone in the office is absolutely lovely too. Thank you so much for making something so daunting feel incredibly easy and exciting. I would highly recommend UPS Glengormley to anyone that is buying and/or selling a house.
Jordana · 23 October 2023
★★★★★ 5/5
GoogleAbsolutely fabulous service from the UPS team in glengormley. Heather went above and beyond for us even though we hit quite a number of bumps in the road through no fault of our own. We honestly could not thank Heather enough for her help …
Megan · 16 April 2025
★★★★★ 5/5
GoogleWe used the service of UPS Glengormley to sell a property and have to say Heather and her team did a great job for us. Things happened when they said they would, they kept us informed and overall it was a professional service, that was also efficient. Thank you
Colin · 23 February 2025
★★★★★ 5/5
GoogleI first dealt with Keith @ UPS over 15 years so he was always going to be the guy to sell my house. This was because, I knew he would not only sell my house but sell it at the price I wanted to sell and no less!
In fact, Keith and Clarke sold my house not once but twice very recently, all during the recent mortgage interest rates hike. Keith knows I was attached to my house, and I put so much time, efforts, and money to make it very presentable for sale.
Glad they found a nice young working couple embarking on living in their first marital home and hope they enjoy living in the house as much I did.
Also, I was also very impressed with Lynzi who dealt with the formality of the post sale process and helped to deal with the survey report points and get the sale over the line.
Yes definitely, I would deal with Keith and UPS team again.
Alan · 20 June 2023
★★★★★ 5/5
GoogleI recently completed the sale of my house through UPS Glengormley and couldn’t recommend Heather highly enough. From start to finish, she was absolutely brilliant. Heather provided clear, unbiased advice throughout and was always …
Dave · 16 July 2025
★★★★★ 5/5
GoogleThe Excellent UPS Glengormley team helped find my son his dream home.The office manager Heather & Clarke are both shining stars ! They are a credit to UPS. When there were unexpected obstacles in the sale , Heather found solutions, with good advice and communication to ensure a smooth purchase.Highly recommended Team UPS Glengormley.
Many Thanks
Stan · 17 October 2024
★★★★★ 5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish, Lara made what is normally a hugely stressful process very easy indeed and I would have no hesitation in recommending UPS to anyone selling their home. Sincere thanks and appreciation to the whole team! 🙏
Michael · 5 April 2025
★★★★★ 5/5
GoogleThank you to Keith, Heather and the team for their professional guidance and support dealing with my late father’s property. Excellent advice and marketing, accurate pricing and knowledge of the area/ potential buyers led to sale agreed within two weeks. Would highly recommend.
OlI · 10 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.