Every review we hold for the Newtownabbey office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleSome of the families placed with the previous letting agents have been great and I'm still in regular contact with them however Alex just seems to care about getting the property let no matter who rents the property.
I've now got 8+ people from multiple families living next door in my home that I've lived in for over 25 years and the noise is unbearable but Mitchell Property Maintenance don't want to know.
Avoid if you want a hassle free letting!
Stephen · 11 October 2020
★★★★★ 5/5
GoogleVery professional and kind staff. Owner is the best agent I ever met. I would reccomend them to everyone . Very thankful for everything what they did for us.
Amra · 11 October 2019
★★★★★ 1/5
GoogleI have had trouble with one of your tenants I have reported it several times to us and you have done nothing about it I will NOW be going to the landlord myself should be ashamed of yourself
Lorraine · 11 October 2022
★★★★★ 4/5
GoogleI've reported a few issues and they have sorted them in good time. The staff who I've dealt with have been friendly and helpful. The guys who have come to fix the problems have also been friendly.
Richard · 11 October 2022
★★★★★ 1/5
GoogleWhen Mitchell’s was run by Alex and Donna - it was amazing. Since being bought over by propertyrentalsni, it’s abysmal.
No one seems to know what they are doing.
Alison · 12 April 2023
★★★★★ 2/5
GoogleHad a very poor experience when applying for a rental property. They did try to follow up with another property which was good. Unfortunately would not recommend.
Barry · 12 April 2023
★★★★★ 5/5
GoogleGood empathy and speedy delivery of info every time required.
Eric · 11 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Caitlin · 11 July 2026
Agent replied · 11 October 2026
Thank you very much Caitlin!
★★★★★ 5/5
GoogleHonestly couldn't find a nicer bunch of people to rent a property from. All very professional and couldn't be more helpful if they tried.
Carl · 11 October 2021
★★★★★ 5/5
GoogleRating only, no written review.
Vivien · 11 June 2026
Agent replied · 11 October 2026
Thank you Vivien for taking the time to leave a review!
★★★★★ 5/5
GoogleGreat service. Very polite and professional staff.
Monica · 12 April 2023
★★★★★ 5/5
GoogleI have used this agency for a number of years and have never had a problem with their services. They are professional and courteous.
Wolfskoll · 11 October 2019
★★★★★ 5/5
GoogleRating only, no written review.
Philip · 16 February 2026
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 16 February 2026
★★★★★ 5/5
GoogleQuality service.
C · 16 February 2026
Agent replied · 16 April 2026
Hello Conan, We truly appreciate you taking the time to share your feedback, and we're so pleased to know you liked our service.
★★★★★ 5/5
GoogleRating only, no written review.
Marie · 16 February 2026
★★★★★ 1/5
GoogleTruly terrible company. Avoid. Avoid avoid.
Cc · 11 October 2022
★★★★★ 5/5
GoogleVery friendly very helpful
Ugur · 11 October 2022
★★★★★ 5/5
GoogleExtremely helpful and get things done very quickly and easily. Would recommend for anyone looking to rent a property in Newtownabbey.
Jennifer · 21 June 2017
★★★★★ 5/5
GoogleUsed Mitchell for years - great support and service. Would recommend to anyone. The way an estate agent should be.
Ciaran · 21 June 2017
★★★★★ 5/5
GoogleAlways on the ball will be devastated if i have to leave them while renting
Caitlin · 11 October 2019
★★★★★ 5/5
GoogleGreat agents very helpful and quick to respond to any issues
Vincent · 11 October 2018
★★★★★ 1/5
GoogleRating only, no written review.
Hanky · 24 July 2025
★★★★★ 5/5
GoogleVery helpful and friendly staff
Nicky · 11 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.