Every review we hold for the Newtownabbey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would definitely recommend Mitchell Property Mgt. The staff, Dean, Rebecca and James are very friendly and helpful. As a landlord I obviously try to get a really good tenant and so far over the years Mitchell's have found me 2 great long term tenants and now another very good tenant. They listened to what I wanted, were diligent with applications and got me the current tenant I hoped for. I would definitely recommend Mitchell's for their professionalism and friendly staff
May · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful review! We really appreciate you taking the time to share your experience.
It’s fantastic to hear that you’ve been happy with the tenants we’ve found for you over the years, building long-term, successful tenancies is exactly what we aim for. We’re especially pleased that we could match you with another great tenant who meets your expectations.
Dean, Rebecca, and James will be delighted to hear your kind words. Providing a friendly, professional, and attentive service is at the heart of what we do, so your recommendation means a great deal to us.
Thank you again for your continued trust and support, we look forward to working with you for many years to come!
★★★★★ 5/5
GoogleI had a great experience with Mitchell Property Management while looking for a flat to rent. Professional and customer oriented staff. Many many thanks to Aidan. He is brilliant! Super professional, responsible and a nice person. Thank you for my new home.
Iryna · 9 June 2025
★★★★★ 5/5
GoogleGreat estate agents and customer service skills! I couldn't thank them enough for everything they've done for me. The staff are very welcoming and pleasant! And I walked away with a property that I absolutely love! Thank you all for your help and hard work!
Natasha · 16 March 2026
★★★★★ 5/5
GoogleGreat experience really good guys helped me to find the right flat for me.
Aadi · 16 February 2026
Agent replied · 16 April 2026
Hi Aadi, Many thanks for your review. We're glad to hear you had a positive experience with us.
★★★★★ 1/5
GoogleAt first appearance the company looks and acts like a professional rental company.
Alex in particular gives the impression that he's a friendly, family man who can't do enough to help. But words mean nothing when not followed up by action.
From data protection and compliance breeches to avoidance of dealing with serious complaints brought to his attention.
I can see how Alex could be seen as a helpful friendly professional rental agent if there are no serious issues to rectify.
If you are a landlord or perceptive tenant considering using this company i would seriously consider this.
If only because full personal data on other tenants/landlords etc are shared freely to other neighbouring tenants by Alex Mitchell personally.
You can also expect to find tenants & landlords etc full personal details on display in the office for anyone to see including:
*bank account details
*Full Name
*Address
*Phone Numbers etc
Mark is a genuine, pleasant and professional man. But my only contact with him was when i paid him rent and unfortunately on that occasion he gave me a receipt for allot less than amount received.
But this was due to Alex's directions. So no fault to Mark and if anything he should be the manager as he's a people person who seems to care about his clients.
Keep an eye out in the press for full details.
Malcolm · 20 June 2020
★★★★★ 5/5
GoogleFriendly and professional service!!
Aaron · 16 February 2026
Agent replied · 16 April 2026
Hi Aaron! Thank you very much for taking the time to review our business. We're delighted to hear that you enjoyed our service
★★★★★ 5/5
GoogleGreat rental company to help find your new home. Professional, friendly and very efficient. Couldn't thank them enough. Would definitely recommend to others.
Samantha · 16 March 2026
★★★★★ 5/5
GoogleHad a great experience getting my current house through them! Very professional & great customer service
Krystal · 16 March 2026
★★★★★ 1/5
GoogleTerrible experience.. I did two viewings with them and they don't respond or let you know about the outcome at all for another couple of weeks. When I called, once I was told that my application was declined and then I could see the …
Mahek · 16 April 2025
★★★★★ 5/5
GoogleA step above the rest. Top class experience.
David · 16 February 2026
★★★★★ 1/5
GoogleVery bad experience, cheeky advisors and agents. Avoid folks.
Andrew · 16 November 2025
★★★★★ 1/5
GoogleSmoke alarms stopped working on 15th November at my Mother’s residence. This is now 20th March and still nothing done. By law all homes should have working smoke alarms!!
Catherine · 22 February 2025
★★★★★ 5/5
GoogleMitchell Property since it’s been taking over has been absolutely Excellent. Very kind quick to reply, always great to deal with! Rebecca, Louise and the rest of the team are super and can’t express how compassionate they are and very understanding. Would recommend 💯%. …
P · 5 June 2024
★★★★★ 1/5
GoogleSome of the families placed with the previous letting agents have been great and I'm still in regular contact with them however Alex just seems to care about getting the property let no matter who rents the property.
I've now got 8+ people from multiple families living next door in my home that I've lived in for over 25 years and the noise is unbearable but Mitchell Property Maintenance don't want to know.
Avoid if you want a hassle free letting!
Stephen · 20 June 2020
★★★★★ 5/5
GoogleVery professional and kind staff. Owner is the best agent I ever met. I would reccomend them to everyone . Very thankful for everything what they did for us.
Amra · 21 June 2019
★★★★★ 1/5
GoogleI have had trouble with one of your tenants I have reported it several times to us and you have done nothing about it I will NOW be going to the landlord myself should be ashamed of yourself
Lorraine · 20 June 2022
★★★★★ 4/5
GoogleI've reported a few issues and they have sorted them in good time. The staff who I've dealt with have been friendly and helpful. The guys who have come to fix the problems have also been friendly.
Richard · 20 June 2022
★★★★★ 1/5
GoogleWhen Mitchell’s was run by Alex and Donna - it was amazing. Since being bought over by propertyrentalsni, it’s abysmal.
No one seems to know what they are doing.
Alison · 12 April 2023
★★★★★ 2/5
GoogleHad a very poor experience when applying for a rental property. They did try to follow up with another property which was good. Unfortunately would not recommend.
Barry · 12 April 2023
★★★★★ 5/5
GoogleGood empathy and speedy delivery of info every time required.
Eric · 11 April 2024
★★★★★ 5/5
GoogleHonestly couldn't find a nicer bunch of people to rent a property from. All very professional and couldn't be more helpful if they tried.
Carl · 20 June 2021
★★★★★ 5/5
GoogleGreat service. Very polite and professional staff.
Monica · 12 April 2023
★★★★★ 5/5
GoogleI have used this agency for a number of years and have never had a problem with their services. They are professional and courteous.
Wolfskoll · 20 June 2020
★★★★★ 1/5
GoogleTruly terrible company. Avoid. Avoid avoid.NegativeResponsiveness, Quality, Professionalism, Value
Cc · 28 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
