5/5
Think have always provided a 5* service to me as a private tenant.Professional, friendy and very quick to deal with any queries or issues. Thank you!
Agent replied · 16 June 2024
Many thanks Jack, much appreciated.
Trusted Agent profile · Newton-le-Willows
★★★★★
476 reviews across 2 platforms
32 Bridge Street, Newton-le-Willows, WA12 9BA
THINK Estate Agents's office in Newton-le-Willows, at 32 Bridge Street, is rated 4.9 out of 5 across 476 reviews on two platforms, including 467 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards THINK Estate Agents won in 2026.
The Trusted Agent 2026 results for THINK Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newton-le-Willows office, from every platform, shown as written. First names only.
5/5
Think have always provided a 5* service to me as a private tenant.Professional, friendy and very quick to deal with any queries or issues. Thank you!
Many thanks Jack, much appreciated.
5/5
I’ve been a private tenant for many years. Jade who looks after us visits twice a year to ensure the house is all well and any repairs or concerns are addressed promptly. I highly recommend Think as all staff are pleasant and professional. I’m fortunate to have decent landlords and this can’t be said too often. Thank You.
5/5
Incredible estate agents who go way above the norm in every aspect of selling your house. The whole team are very helpfull but special praise goes to Sharon who is an absolute star.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks Kev. It’s been a pleasure. We love Sharon too 😀 …
5/5
Want to thank Think Estate Agents and Jade in particular for looking after me on my road to a new home very professional and quick to answer any questions would highly recommend this company cheers
5/5
I have found the company while searching for a house to rent. I met Aidan who showed me some properties homes. He made a great impression on me with his caring and gentle approach to a nervous customer. His manners are outstanding. Thank you very much.
Many thanks Aleksandra
5/5
Very professional yet friendly business to deal with who clearly know the estate agency business inside out. Dealt with the advertising and sale of my mums house with great communication throughout.
5/5
Really pleased with Think. The team secured some lovely tenants within a day of the property being made available - it didn't even get listed! Thanks very much to Aidan and the rest of team
Thanks Sally, you'd done such a great job with the property - You made our job that much easier :)
1/5
I was a tenant for a year and a half, throughout they were great until you hand in your notice and it’s so difficult to get a call back. I have been chasing them for nearly 3 weeks as I checked out on the 25th of February. I have repeatedly been advised by one collegue that another will ring me back - again this doesn’t happen. Very unprofessional and poor communication- it is wasting more of my time. I am still awaiting my deposit back and have no idea what is going on. They also gave me the wrong information with DPS, advising that I need the code from my first email from them to claim it back. In the end I had to call DPS and they advised me that their system had changed over a year ago and that I was misinformed. I believe that; you as a company should be fully up to date with any new changes instead of giving false information to clients.
5/5
Really positive vibes at this estate agents especially from jade she’s been really helpful and deals with any issues very quickly. Thank you guys.
Many thanks Mike, much appreciated.
5/5
Amazing estate agent, extremely high quality online adverts with photos and video tours. Very responsive to phone calls even outside of office hours. I believe it made a positive difference to the sale of my property which only took 48hrs.
Awesome! Thanks for the review Shane. Much appreciated....
1/5
I can only assume some of the other reviews have been written via staff, as I cannot be the only one to have had such awful dealings with what can only be described as a secondrate estate agents. The onwer Aiden, is more interested in securing a sale at any cost regardless if you the vendor feel the offer is fair; He has a very abrupt and condisnding manor and I had to ask him if he was working for me or the purchaser. I also had the misfortune of delaing with his son who seems to feel it is beyond him to reply to emails, or to even notify me that he or trademan would be visiting my property and even gave the key to an electrician to carry out an inspection without anyone else being present. I was only aware that one was visiting when I called at my property. In addiont to this, he also turned up at my property 2 days before the completions and moving date with the purchaser for her to do some final meassuring again without letting me know HIs explanatiopn was "oh I though you werent living in the property, to which I stated, I am not and whilst |I work away from home all my personal persessions were in my home" Jack then blamed the staff in the office for not emailijg me to tell me about the visit that day. In my opinion little more than a cop out. The Only saving grace this company has is that they employ a lady called Sharon and any delaings with her were always delat with very professionally and all emnails were fully responded to. Perhaps she could teach Aiden and his son, bother the social and interpersonal skills they are both sadly lacking.
5/5
Have been using Think to rent my house out for the last year and have been impressed at the level of service. They always reply promptly, I feel they are genuinely looking after me and my property and they have a human touch which is sadly lacking in agents I have used in the past.
5/5
Used the company to secure a amazing property rental - slight issue with heating control and garden lighting - dealt with expeditiously and with total customer care by Jade -PositiveResponsiveness, Professionalism
Many thanks Mark, Much appreciated.
5/5
I've been very pleased with the service I've received from Think. They were thorough in their tenant checks and are excellent at keeping me informed. Things are acted on very quickly which is great for both myself and my tenants. I would recommend Think which is a family run, local business.
5/5
Professional and very attentive staff. It puts me (The landlord) mind at ease :) knowing my property is in a good hand and well taking care of! Thank you team!PositiveQuality, Professionalism
Fantastic - Thanks Peony
5/5
Superb service and made sure we got the highest outcome. Did both a sale and rental and all very easy with as little stress as possible, would highly recommend to anyone, thank you all!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks Andrew
5/5
I recently rented an apartment through them and they were wonderful. Could not have been more helpful. Everyone we dealt with was professional and intent on making the whole process simple. I would recommend them highly as this could have been a very stressful time but they over came any potential problems.
5/5
Sharon from THINK handled the sales progression stage of our property purchase through to a successful completion and provided friendly, professional advice and support. Would recommend!
5/5
I can speak highly of this team 7 years with no issues. I cannot use any other estate agents except Think estate agents.Am always impressed with Jade Maguire professionalism and concern in her role. Thanks always
5/5
Great service from sharon all the way through buying our first house. Very easy to contact, quick to reply made everything as easy as she could through the pandemic. Could not recommend think and sharon more.
Many thanks for your kind words Chris. Much appreciated.
5/5
I recently sold my apartment with the Think team. It was sold in a matter of days. The process was so easy and painless. I would definitely recommend Think. They are very professional and their service is second to none.
Many thanks Willem. Much appreciated.
5/5
Would highly recommend! Nothing but amazing from start to finish with my sale, thank you so much for your time and patience Matthew! 😊 …
5/5
Thank you so much to Think … I can highly recommend them Sharon did an amazing job she kept me updated at all times … very professional lovely person
Many thanks Sue
5/5
We have been using Think as Letting Agents and as Real Estate Agents for nearly 10 years. The whole team have been professional, friendly and always helpful. A pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value
Phil & Cath, always a pleasure doing business with nice people. Much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: THINK Estate Agents, Newton-le-Willows won Gold; THINK Estate Agents, St. Helens won Trusted Agent.