Trusted Agent profile · Newton Abbot

Your Move Lettings reviews in Newton Abbot

4.8

★★★★★ Excellent

370 reviews across 1 platform

39 Courtenay Street, Newton Abbot, TQ12 2QL

Part of Your Move Edward Rose, see every office.

Your Move's office in Newton Abbot, at 39 Courtenay Street, is rated 4.8 out of 5 across 370 reviews on 1 platform, including 370 Google reviews rated 4.8.

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4.8 / 5

370

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newton Abbot office, from every platform, shown as written. First names only.

5/5

Google

Great staff and very friendly. Nothing is too much trouble. Would not hesitate to use Vicky for finding me a tenant again. Great service

Glenn · 24 April 2025

2/5

Google

I dealt with Paul who was Rude and pushed to exchange before we were ready and was shocked by the way he talked to me on the phone on more than one occasion.

Kevin · 18 June 2020

5/5

Google

Josh, Vicky, Jen & the team have been brilliant throughout supporting us sell for the first time. Can't thank them enough and we look forward to completion day!

Elle · 18 June 2023

Agent replied · 17 June 2024

It has been a pleasure dealing with you. Thankyou for your kind words

2/5

Google

Lovely place unfortunately being ruined by Covid situation! It will come back! Vicky? No idea even where you are, and never used your services! As far as I'm concerned my review above went on a little rural pub/restaurant in Warwickshire? Sorry I can't help?

John · 18 June 2021

Agent replied · 17 June 2024

Hello John, Thank you for the reply, but we are an estate agency in Newton Abbot. Would you be so kind as to remove the review as this wasn't meant for us? Thank you Laura

1/5

Google

I personally had a bad experience buying with Your Move and the team. I understand that they work for the seller, but it was clear and obvious that it was me versus them from the get go. I wasn't supported with my queries and buying the property became an unnecessarily stressful experience. On day of completion not a single person in the office offered their congratulations. Would not use them to sell, and if I could help it, I wouldn't buy from them again.

Emily · 18 June 2020

5/5

Google

After many meetings with Hollie at your move I am very pleased with the service. She is a very knowledgeable, helpful lady who can help with any aspect of house buying. Hollie has helped with the process of buying the house as well as actually going through and assisting with the purchase. Paul, one of the estate agents was very friendly and helpful with viewings and wasn't to pushy to make a sale and instead, again had all the answers needed, when asked. All the other members of staff are very friendly and approachable leaving you not feeling overwhelmed or peer pressured. Highly recommended for buying a house or getting or renewing a mortgage!!

James · 18 June 2020

5/5

Google

Our experience with YourMove has been excellent from start to finish. The staff were friendly and knowledgeable and were happy to answer the millions of questions I had. I also felt they did everything possible to ensure the best sale was achieved for our property. As part of their services they offered us a meeting with their mortgage advisor, Hollie. Although we had already had a few meetings with other advisors we arranged a meeting anyway. It was the best decision we had made as she provided an amazing service, again quickly responding to all of the various question we had. Nothing was too much to ask and she managed to get us a great deal on our new mortgage too! Would highly recommend both YourMove and Hollie.

Ben · 18 June 2020

5/5

Google

I recently purchased a property with Your Move in Newton Abbot and the help and support i received from Paul was superb throughout the process from start to finish. I would 100% recommend them....

Richard · 19 June 2019

5/5

Google

Excellent, sold house withih a day. Simon came around and was very pleasant offered good rate on sale of house including free photos and virtual tour. Coudln't believe the house was sold within a day !!!

Steve · 18 June 2022

Agent replied · 17 June 2024

Thankyou for your kind feedback Steve.

5/5

Google

Josh and Vicky have been my main contacts at Newton Abbot for the sale and purchase they have been professional, helpful and keep the chain moving. Really pleased with the service from all the team, would recommend Your Move Newton AbbotPositiveResponsiveness, Professionalism

James · 18 June 2021

Agent replied · 17 June 2024

Thank you for your feedback James.

5/5

Google

Knowledgeable and professional service supplied by the team @Newton Abbot branch. As a Landlord for 5 years now i wouldn't but my business anywhere else.

Mike · 18 June 2023

Agent replied · 17 June 2024

Dear Mr Cross, thank you very much for your review. We are happy to hear you have been happy over the last 5 years.

5/5

Google

The amazing Reece ! Nothing was too much trouble, very professional at all times. Helpful and informative, always available when questions needed answering. Highly recommended.

Trudie · 18 June 2023

Agent replied · 17 June 2024

Thank you for your review Trudie, I will pass your comments over to Reece. We wish you well in your new Home.

5/5

Google

Excellent agents, amazing service.. exactly what you want and need from an estate agent, clear and precise information, they are more than happy to help..Will highly recommend this estate agents to family and friends..5 ⭐⭐⭐⭐⭐

Matt · 18 June 2022

Agent replied · 17 June 2024

Thankyou Matt. It was a pleasure dealing with you

1/5

Google

Yesterday We had an awful experience of your move. My friend went to put in an offer on a flat today in Totnes, she was verbally abused and mocked. She’s a young girl and first time buyer, the man was aggressive, abusive and unprofessional. He told her the seller would laugh in her face and she couldn’t speak to anyone else, he refused anyone else the phone. He wouldn’t let her speak over ranting about how he knows best and she knows nothing. He suddenly wanted instant proof of income on the spot, before she even offered anything, he demanded that in a rude and callous way. He told her she couldn’t speak to a manager. It was absolutely vile.

Jordaine · 19 June 2019

5/5

Google

I have dealt with a number of agents when looking to buy my property, some of which didn't even call me post viewing for feedback. The experience of dealing with Your Move has been completely different. I have had loads of communication with Vicky who has really helped me with the whole process. I have been offered services such as mortgage, legal and insurance assistance all the way through although no pressure to take the services from Your Move. When ever i come to sell a property YourMove will be the first agents I call as I know their processes are thorough in terms of follow up calls and the level of professionalism shown by all members of the team.

Mark · 19 June 2019

5/5

Google

Just rented a house through these guys and Sophie could not have helped us more, especially with only having a couple of weeks to find a house and move! She stayed in contact with us regularly, giving us updates and any help we need. Even after moving we still have phone calls, checking everything is ok and if there’s anything they can do to make things smoother settling in. Easy to get in contact with and will always get things done quickly and efficiently! Would definitely recommend!

Sam · 19 June 2019

4/5

Google

Both Paul and Samantha have been so supportive when it came to buying my first property. With regular communication it allowed the process to be smooth and quick whilst working to high standards. Thank you to everyone at Your Move.

Christabel · 3 June 2024

5/5

Google

Vicky has been massively helpful in guiding us through the selling process and are very much looking forward to completing within the next month with the NA team.

James · 18 June 2020

5/5

Google

Dealt with Hollie C from the Newton abbot branch and couldn't be happier with the service. She has done everything we could've asked for and more. Friendly and professional throughout.

Alex · 19 June 2019

5/5

Google

I used your move for my current rental property. Agnese and Laura make my experience of moving easy and hassle free. Any help I need they were only a phone call away. Very professional and polite. Thank u both.

Kim · 18 June 2021

Agent replied · 17 June 2024

Dear Kim, Thank you very much for your review and it's great to hear the Newton Abbot team has been looking after you. Regards Laura

5/5

Google

Excellent experience, Hollie Cale went the extra mile in getting my mortgage and helping me through the process, which was much appreciated as a first time buyer.

Andy · 18 June 2020

5/5

Google

Could not thank Hollie enough for all of her help during the buying process. Really friendly approach, made the whole process as stress free as it can be. Would always recommend.

Rebecca · 19 June 2018

5/5

Google

We've moved a lot in the last few years and have had some horrible dealings with estate agents in the past. This move was really tough as some of our paperwork had a mistake thanks to the council. Naomi from Your Move went above and beyond to help us. She got everything running as smoothly as possible and was always warm and welcoming to us. An absolute pleasure to work with! I cannot recommend this branch enough!

Nathan · 19 June 2019

5/5

Google

Very helpful staff. Paul was always in contact with us with properties to our liking and was very pleasant to deal with. Thank you for all your help.

Mikey · 19 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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