Every review we hold for the Newton Abbot office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought our new house through this estate agent and the service was excellent throughout. Communication was really clear and consistent, which made a big difference. Callum was especially professional and knowledgeable, and helped ensure the whole purchase ran smoothly from start to finish. Would highly recommend.
Dave · 17 January 2026
Agent replied · 2 February 2026
Thank you, Dave, what lovely feedback which we will certainly share with Callum. It was a pleasure helping you to find your new home and we really hope you will be very happy there!
★★★★★ 1/5
GoogleAVIOD AT ALL COSTS buying Just after taking your money very greedy very poor communication aviod at all cost To clarify your response: This is about the misrepresentation of the property. You marketed and sold this as a 5-bedroom house to a vulnerable elderly buyer, when it is legally only a 3-bedroom house. The loft area you advertised as bedrooms has no legal approval and is in a dangerous state of collapse.
Your '5-star commitment' was nowhere to be found when a senior citizen was being sold a structurally failing building under a false description. Prospective buyers should be extremely cautious: do not rely on this agency’s description of 'bedrooms' without verifying the legal and structural status yourself. They sold a home that was not what it was claimed to be.
Suzanne · 16 May 2026
Agent replied · 9 October 2025
You have now posted this for a third time. This time with more detail so we can now identify you and respond to the issue you are concerned about. This issue has also been raised on a different account so I am posting a similar response.
Following your formal complaint, we provided a detailed response outlining our understanding of the situation. We recognise that you did not agree with our conclusions, which is why we suggested referring the matter to The Property Ombudsman. They would have been able to offer an independent review and provide clarity for all parties involved.
While we respect your decision not to pursue this option, we believe it would have been a helpful way to reach a clear, impartial and definitive outcome. We can only speculate on why you decided to continue renew your one star reviews rather seek a formal resolution.
I draw your attention this time, to our new 5 star reviews, demonstrating our continued commitment to service and resolving any issues that do occur. Negative reviews are important, they help in creating a genuine picture of what we do. A business with nothing but five star reviews always makes me a little suspicious. I hope our responses are also useful to those reading them and show that we do care. Although we strive to do so, we can never please all the people all the time. We do however remain sorry that this reviewer is not happy, that is never the outcome we are looking for.
Response last time this review was posted
You posted this review just over six months ago and have reposted today. There does however appear to be some confusion because we do not hold or take monies from buyers. Our numerous 5 star reviews demonstrate our commitment to service and resolving any issues that do arise. You have not contacted us to elaborate on any issues you have so we have been unable to address them.
6 Months ago
Thank you for your review. We are sorry you are not happy. We can't identify you or understand the issue you are describing. We do not charge buyers, so I don't believe we have taken your money. Please can you contact my office so we can understand the problem and assist in resolving it. Regards.
★★★★★ 5/5
GoogleCoast & Country made the house sale process easy from start to finish. Darren was extremely knowledgeable and approachable, and had our property on the market really quickly. Once our property sold, Zoe has been a great source of support - liaising with solicitors etc, and always a friendly face! Thank you all so much
Laura · 31 October 2025
Agent replied · 18 December 2025
Dear Laura
Thank you for your kind review - we are so pleased you were happy with the service you received from the team. It was an absolute pleasure to sell your house and we hope you're very happy in your new home.
★★★★★ 1/5
GoogleI am writing this to warn EVERYONE to be extremely cautious when dealing with Coast & Country.
We purchased what was marketed and sold to us as a 5-bedroom house, but it turns out it cannot legally be sold as one. The agency has been unhelpful and dismissive, refusing to take any responsibility for the situation they have left us in.
If you are buying from these agents, do not take their word for anything. You must watch over every detail of the sale yourself. They have left us with a massive legal and financial headache, and we have now been forced to escalate this to Trading Standards.
S · 16 April 2026
Agent replied · 28 March 2026
We are sorry to hear that you remain unhappy with this matter and appreciate you taking the time to share your concerns here.
Following your formal complaint, we provided a detailed response outlining our understanding of the situation. We recognise that you did not agree with our conclusions, which is why we suggested referring the matter to The Property Ombudsman. They would have been able to offer an independent review and provide clarity for all parties involved.
While we respect your decision not to pursue this option, we believe it would have been a helpful way to reach a clear, impartial and definitive outcome.
Please be assured that we are committed to cooperating fully with any regulatory body if they become involved, to ensure a fair and transparent process.
We also remain open to meeting with you at a time that is convenient, should you feel this would be helpful. Our aim is to work with you to better understand your concerns and explore any ways we may be able to assist
★★★★★ 5/5
GoogleWe have worked with Emma and Raphael from Houseman for 8 years and in that time we have found them extremely responsive, acting responsibly on behalf of the tenants and the landlords be it moving in, moving out or issues that occur during the tenancy.
They have very good relations with the contractors they use and can always be relied upon to take a pragmatic view around any issues that crop up. Trust is a word that sometimes gets forgotten in this area, but not here.
Steve · 26 August 2024
Agent replied · 26 August 2026
Thank you for the five star review.
You are a pleasure to work with.
★★★★★ 4.8/5
View Agents BuyerBungalow purchase.
Throughout both my first & second viewing of the bungalow Charlotte was professional, patient and very helpful in answering all my queries regarding this property.
Once my offer was accepted, Callum kept me well informed during the whole process to completion.
Certainly would recommend this company.
Michael · 30 June 2026
★★★★★ 5/5
GoogleWe had a fantastic experience with Callum at Coast and Country. From the very first viewing, he was friendly, professional, and refreshingly open and honest. He took the time to show us around properly, answered all our questions clearly, and genuinely made us feel like our best interests were his priority. Callum worked hard to help us achieve the best possible price while keeping everything transparent and stress-free. We couldn’t have asked for a better estate agent and would highly recommend him to anyone looking to buy or sell.
Poppy · 2 February 2026
Agent replied · 2 February 2026
Thank you so much for sharing your experiences with us, Poppy. We are very pleased that you found Callum to be caring and professional and will be sure to pass your great feedback on!
★★★★★ 5/5
GoogleHaving just sold a property through Coast and Country, from the first call, to the last call, they were very professional, polite and the whole team were always there to answer any questions which we had, nothing was too much trouble, the service they have given us is First Class, I would highly recommend Coast and Country they always kept us informed at every stage of the process, from start to finish, Callum Ashley Karen thankyou.
Sylvie · 9 October 2025
★★★★★ 5/5
GoogleMany thanks to all the team at Newton Abbot, for their help, advice, and enthusiasm in selling and buying our properties. Having used their agency before, we knew that we could rely on them to do a great job, and they did not disappoint this time either. Praise is due to all the members of the team, but special thanks to Courtenay for the excellent interior video, and her bright cheery voice at the end of the phone - a perfect antidote to the stresses of buying and selling - and Tom for some brilliant drone work. Also to Karen, Callum, Mike and Ashley, who did a lot more than was required to ensure a satisfactory outcome to the transactions. Just a thought, perhaps they all could run training courses for the other agents to show them how it should be done? :-) Well done everyone.
Tony · 9 May 2024
Agent replied · 17 May 2024
Thank you for selling and buying through Coast and Country. I'm not sure it's in our interest to run training courses for other agents, we like to stand out as the best if we can. Five star reviews like yours certainly help with this. Thank you very much
★★★★★ 5/5
GoogleI can't recommend Coast and Country highly enough.
I purchased my property through Callum, and so when it came to selling it 4 years later it was a no brainer to contact him again. The process from making the initial contact to getting the valuation done, photos and videos completed and it on the market was so much quicker than I expected. It then sold in 2 weeks!!
I cannot fault the level of service and friendliness from everyone I dealt with at Coast and Country. Nothing was every too much and they went above and beyond to complete the transaction.
Callum is the only member of staff I have met face-to-face and he is incredibly knowledgeable and personable. He will certainly be my go to if we decide sell up again!
Thank you so much everyone at Coast & Country.
5 * all round.
Lucy · 8 April 2024
Agent replied · 13 March 2026
Thank you. It was our pleasure to help. Looking forward to doing so again.
★★★★★ 5/5
GoogleExcellent service from beginning to end. Callum and his team went above and beyond to keep us up to date and find a buyer for our house. The process was smooth and communication was fab. Thank you!
Freya · 24 October 2025
Agent replied · 18 December 2025
Dear Freya
It was an absolute pleasure working for you both, and we are so pleased that you were happy with our services. We hope you all have a great first Christmas in your lovely new home.
★★★★★ 5/5
GoogleI can't recommend Coast and Country highly enough.
I purchased my property through Callum, and so when it came to selling it 4 years later it was a no brainer to contact him again. The process from making the initial contact to getting the valuation done, photos and videos completed and it on the market was so much quicker than I expected. It then sold in 2 weeks!!
I cannot fault the level of service and friendliness from everyone I dealt with at Coast and Country. Nothing was every too much and they went above and beyond to complete the transaction.
Callum is the only member of staff I have met face-to-face and he is incredibly knowledgeable and personable. He will certainly be my go to if we decide sell up again!
Thank you so much everyone at Coast & Country.
5 * all round.
Lucy · 25 February 2024
Agent replied · 24 February 2025
Thank you. It was our pleasure to help. Looking forward to doing so again.
★★★★★ 5/5
GoogleDelighted to have chosen coast and country for our property sale in Newton Abbot. From the first contact to the last we were impressed with the professionalism, knowledge and fantastic communication from the team. A special mention to Darren and Zoe who lead our sale, we felt very safe in their hands.
Leigh · 1 April 2025
Agent replied · 9 October 2025
Darren, Zoe and the team thank you for your review and hope to assist you again in future.
★★★★★ 5/5
GoogleRaphael and Emma were very helpful and made the whole process really straightforward and simple, they provided loads of helpful information at every stage - by far the best experience of renting a property we've ever had!
Molly · 26 August 2025
Agent replied · 26 August 2026
Thank you for the excellent review.
You have been a pleasure to work with. Emma and I wish you much peace and happiness in your new home.
★★★★★ 5/5
GoogleStayed with the team for three years. Highly professional and they know the ins and outs of managing a property which made things straight forward. Checkin was smooth and handled over the video. Any amendments were made and the team is very responsive. Checkout was also smooth and communication is excellent.
I would encourage greater flexibility when renewing contracts when tenants are looking to shift.
M · 26 August 2024
Agent replied · 26 August 2026
Thank you so much for the positive review.
You have been an excellent tenant and a pleasure to work with.
We wish you and your family peace and happiness in your new home.
★★★★★ 5/5
GoogleI recently bought my first home through Coast and Country and couldn’t be happier with the service I received. From start to finish, the team was professional, friendly, and really helpful. They made what could’ve been a stressful process feel smooth and straightforward. Communication was great throughout, and they were always happy to answer any questions I had (no matter how small!).
I felt supported every step of the way and genuinely appreciated their honesty and attention to detail. Would definitely recommend Coast and Country to anyone looking to buy or sell, especially if it’s your first time like me. Thanks again for everything!
10/10
Jack · 4 October 2025
Agent replied · 5 March 2026
Thank you so much, Jack! What a lovely review to read. We are so pleased you were happy with the service your received and hope you are very happy in your first home!
★★★★★ 5/5
GoogleThe Coast and Country team have been outstanding..always available to advise and to recognise their customers needs and their situations...They acted swiftly and were always 100% reliable..nothing was too much for them.. Professional insights as to market trends and conditions..and although I was unable to proceed they secured 2 buyers very quickly..I will definately use them again and will be recommending Coast and Country to anybody wishing to buy/sell in the area covered...Well done and thank you so much..
Phil · 4 October 2025
Agent replied · 6 February 2026
Thanks Phil
We look forward to assisting with your plans when the time is right.
Best Regards - The Coast and Country team
★★★★★ 5/5
GoogleI cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional and efficient. Always keeping me updated, every step of the way. Would 100% recommend them if you would like a seamless moving process.
Alisha · 26 August 2024
Agent replied · 26 August 2026
Thank you for the five-star review. You have been a pleasure to work with.
Emma and I wish you health and happiness in your new home. Raphael
★★★★★ 5/5
GoogleI can't recommend Coast and Country highly enough.
I purchased my property through Callum, and so when it came to selling it 4 years later it was a no brainer to contact him again. The process from making the initial contact to getting the valuation done, photos and videos completed and it on the market was so much quicker than I expected. It then sold in 2 weeks!!
I cannot fault the level of service and friendliness from everyone I dealt with at Coast and Country. Nothing was every too much and they went above and beyond to complete the transaction.
Callum is the only member of staff I have met face-to-face and he is incredibly knowledgeable and personable. He will certainly be my go to if we decide sell up again!
Thank you so much everyone at Coast & Country.
5 * all round.
Lucy · 17 August 2023
Agent replied · 27 August 2023
Thank you. It was our pleasure to help. Looking forward to doing so again.
★★★★★ 5/5
GoogleWe have had excellent service from C&C in selling 2 problematic properties. They have worked so hard, always giving honest and supportive advice and achieving the best outcome possible. I would strongly recommend them to anyone looking for a safe pair of hands
Carol · 3 July 2026
Agent replied · 12 August 2026
Thank you so much, Carol. We have been in this business a long time and have encountered most eventualities when it comes to property at this point! It was a pleasure to help you achieve your sales. Very best wishes from all the team.
★★★★★ 5/5
GoogleThe very best estate agents in Devon! We have had truly outstanding service from Charlotte, Zoe, Darren, Dave and Callum at Coast and Country Estate Agents. This is the second time we have bought from them. Very professional, helpful, responsive, warm and friendly, great communicators, always available to answer any questions. We cannot thank them enough and will always recommend them.
Lisa · 1 October 2026
★★★★★ 5/5
GoogleCallum from Coast and country handled our purchase. He was very patient as we had such a drawn out sale. He balanced both sides well and was really supportive. I'm not planning on moving in the near future myself but would highly recommend calling them if your thinking of selling. Also if are lucky enough to buy with them, see if you can get Callum to do tge viewings.
Kate · 2 December 2025
Agent replied · 18 December 2025
Dear Kate
Thank you for your kind review - it means a lot to us. House sales are always a balancing act, but that's what we are here for. We hope you have many happy years in your lovely new home, but should you need our services again in the future we would be very pleased to assist you again.
★★★★★ 4.9/5
View Agents SellerGreat agents
We used coast and country estate agents.
Firstly we had Callum who came around to our house and valued our property and listened to us with what we wanted and expected he kept in contact throughout the first two weeks and gave feedback to us he also found the buyers also. Tom was our next port of call he was outstanding and got everything moving quickly!
He was in contact on a daily basis. We couldn’t ask for more. Great service.
Lorraine · 22 November 2022
Agent replied · 23 November 2022
Thank you ever so much, Mrs Walters, for your kind words. It was a pleasure to work for you and we all wish you the very best in your next chapter!
★★★★★ 5/5
GoogleThe Cooke team were excellent. Concerning the sale of my mother in-laws property in Howdens in March 2026.
Their promotion of the property ensured we had lots of viewings, all managed by their team and feedback on each visit provided. They maintained constant communication through a complicated sales process regarding dependent sales. It helped remove the stress from the whole process. This is the third time in using Cooke both buying and selling and they have been faultless every time.
Special mention for Charlotte, Julie and Nigel although the whole team were great.
Mark · 4 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.