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★★★★★
9 reviews from landlords · all 217 reviews
21 Bridge Street, Newport NP20 4AN
9 reviews of Red Key Property Services's Newport office come from landlords, rated 5.0 out of 5 on average. We know the reviewer is one of the landlords when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
9 reviews from landlords, from every platform, shown as written. First names only.
5/5
View AgentsProfessional, polite, and amazing service
We are landlords who usually manage our own properties. But after discussions with Samantha at Red Key we asked for assistance in finding a tenant. Samantha and the team immediately found a tenant and managed all the associated issues keeping us updated at all times. This is by far the best service we have ever received from an Agent. Thank you very much.
5/5
View AgentsImpressively proffesional and personal service.
Having dealt with lettings agents in the past from both sides of the table, they all seem to suffer from the same failures - that was until I come across Red Key. From the very first introduction I was met by a very personable agent who had a vast knowledge of the local housing market. They thoroughly surveyed my property and gave me a realistic achievable sum which balanced income with speed of let - instead of inaccurate sky-high estimates which result in an empty property for long periods. The rates are fair and offer great value and service for the money - it is worth remembering from both point of view of the tenant and the landlord "you get what you pay for". They outlined certain things that I needed to do to the property before they would begin marketing, where others have turned a blind eye to in the past (elec, certs, suggested improvements, consent to let from lender and freeholder). I am aware of some of the lettings agencies ill-advising tenants and the leaseholders to ignore some of the covenants in the property's lease which often voids insurance and inevitably can lead to lease forfeiture - just in order to fill the property! Unlike some of the other lettings agencies they do carryout thorough checks and references on all prospective tenants before even getting so far as to query me - as with most lettings agents seem desperate to fill the vacant properties with anyone, regardless of suitability. Within days I had a suitable tenant offering the top end forecast, which resulted in a 24 month tenancy, without my involvement whatsoever during this period. They are always there at the end of the line and if not available will always return your call - customer service seems to be king at this organisation. From experience they are by far Newport's finest lettings agency and still after 5 years I wouldn't consider going elsewhere.
5/5
View AgentsQuick and Efficient Landlord Service
Being a private landlord for many years I have always rented my properties online, dreading having to pay an agent their fees, meaning I made less each rental. This was until RedKey laid out the benefits of being with an agent. I usually have a rental void of around 20-30 days between tenants. My flat rents for £600 a month which is around £20 per day, that's a total loss of between £400 and £600, which more than covers the agent fees and they gave me a very swift turn around between tenancies.. Add this to their 4 point tenant reference, makes me a very happy landlord. Hopefully everything stays seamless and easy with this company.
5/5
View AgentsExcellent, Impressive, Professional!
As a new landlord, I popped into RedKey, Newport with a whole host of questions. I met with Samantha who was exceptionally patient in answering all my questions in detail. I was impressed with the prompt follow up action and the speed in which my property was marketed and then let; in the space of a couple of DAYS!!! I couldn't ask for a better first experience as a landlord and would fully recommend RedKey to others!
5/5
View AgentsLisa snook hardworking trustworthy highly responsive
Experiencing over 10 agents in Birmingham Cardiff and Newport, as a landlord, I found red key agent very effective hardworking dedicated trustworthy . No need to chase her up, looks after the property, tenant and landlord, on time very friendly, effective and giving right advice. Dr Buick Ghorbani
5/5
View AgentsExcellent service
A very professional service. Fast and efficient. We have been very impressed with yourself and your colleagues at Redkey and wouldn't hesitate to recommend you to friends or indeed to work with you again for finding tenants and setting up contracts and inventories.
5/5
View AgentsExcellent Service
Sam and the Red Key team are very helpful, easy to deal with and offer a excellent level of service at a very fair price. I would have no hesitation in recommending Red Key Property Services to anyone considering renting a property..
5/5
View AgentsBrilliant
I'd highly recommend Red key. Very helpful, friendly, efficient staff. Brilliant service all round.
5/5
View AgentsVery helpful, and passionate
A small company that have your interests in mind
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
9 reviews from landlords, rated 5.0 out of 5 on average. For example, Micaela wrote: "We are landlords who usually manage our own properties. But after discussions with Samantha at Red Key we asked for assistance in finding a tenant. Samantha and ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.