Trusted Agent profile · Newport
★★★★★
120 reviews across 1 platform
30 High Street, Newport, TF10 7AQ
Barbers's office in Newport, at 30 High Street, is rated 4.4 out of 5 across 120 reviews on 1 platform, including 120 Google reviews rated 4.4.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
4/5
GoogleOurs was not the quickest or easiest sale ever recorded, but we got there in the end and have no complaints about Barbers. Their team was always available and ready with good, sound advice. Excellent point in our book was that they always returned your calls and responded quickly to emails. Would recommend.
Thank you for leaving a review, Stuart. We're really pleased to hear that you'd recommend Barbers Estate Agents and appreciate the good feedback!
5/5
GoogleEverything about the process was smooth and stress free. Liz was brilliant at understanding our situation and the urgency involved and did everything she could to help us and complete the viewing, paperwork and process as quickly and easily as possible.PositiveResponsiveness, Quality, Professionalism
Thank you for such a great review and we will pass your kind words on. Best wishes from us all at Barbers Estate Agents.
1/5
GoogleAs a renter, I’ve just tried to leave my details with Barbers lettings, openly and honestly. Ok, I’m only looking to rent for a year and yes the rental market is buoyant at the minute but to not even consider taking my details to scope any possibilities…really? And to basically be laughed at because I’m only seeking a rental for a year, I find that offensive. So what should I do? Lie? Is that not counter intuitive? Oh well lesson learnt, don’t deal with Barber Lettings.
Good Afternoon. Sorry to hear that you have not been happy with how your enquiry was dealt with. It is very difficult for us to respond to individual tenant enquiries at the moment, due to the large numbers of people currently searching. We will endeavor to answer all queries where we can. We would like to discuss your concerns about your contact with our staff though and please call our Lettings Director, Richard, on 01630 652314.
1/5
GoogleLANDLORDS AVOID. I had a bad experience when trying to view a property within hours of it going on Rightmove at a remarkably low rental price for the house/area. Excuses were made, lies told, calls not returned... even when I went into the office in person asked if the landlord would take 6 months rent up front to secure the desirable property. I was then told that the rental price had gone up, no doubt a bid to put me off but I still thought it was a good price. I was never given the opportunity to view the property along with many others, I’m sure. It was ring fenced by a colleague to let to a friend. I was then lied to again and told that the landlord had found his own tenants and taken the property off the market. Barbers did not act in the best interests of the landlord and exploited their position and trust instilled in them. After going through the complaints procedure, they then offered me money not to report them to the ombudsman... so weird! Obviously, I turned them down. Don’t let Barbers play god with your property.
5/5
GoogleMark and the team were exceptional! I was kept informed through out the whole process. The team came up with innovative solutions to ensure that the sale progressed smoothly and for the benefit of all parties. I would not hesitate to recommend.
5/5
GoogleWe've are very happy with the service provided by Barbers. Louise and Richard have been very informative, very efficient and have found us suitable tenants on three occasions.
5/5
GoogleLiz was amazing. Have recommended her and Barbers to a friend.
Thank you Tom for the lovely review and also the recommendations - that's very kind of you - best wishes from Gail and all the Barbers Team
5/5
GoogleThoroughly professional team who were a pleasure to deal with. We found the whole experience of selling our house to be an unexpected pleasure ad we enjoyed meeting all of the people who came to view. Despite tricky market decisions the property was sold quickly and at the right price. Amazing! Well done Barbers!
Dear Mr Tomlinson - thank you for your kind review - it was a pleasure to work with you and we wish you all the best for the future - kind regards Gail and all the team at Barbers
5/5
GoogleFaultless service After joining the mailing list for rental properties, I was contacted by a member of staff and shown around a lovely property perfect for my needs. I viewed the property and immediately decided we would like to go ahead with the application process with a view to potentially securing the property. I was told a few days later that the rent had increased slightly but these things happen and I had fallen in love with the house at that point so I filled in the relevant paperwork, ie credit/ financial check and was able to secure the property which is a lovely family house. I can’t fault the professional, hard working and organised staff who have made the moving process run very smoothly and they continue to be of valuable assistance and support. Would highly recommend.
Thank you for taking the time to leave such a positive review, we really appreciate it! Best wishes from all of us at Barbers Estate Agents.
5/5
GoogleWe had a really good experience with barbers. They have very clear communication and made the process really easy. Special mention to Michelle, Sophie and all the other ladies in sales who were very helpful throughout.
4/5
GoogleJulie was very pleasant & efficient, good company to work with as a buyer. Appreciated the welcome box :-)
Thank you for your review. Best wishes from us all at Barbers Estate Agents.
5/5
GoogleCannot recommend Liz at Barbers enough, she was our letting agent with our first property and now our second as well and has been nothing but helpful throughout.
5/5
GoogleInformative, friendly, knowledgeable, professional, accurate.
5/5
GoogleWe have recently sold our house via Barbers in Newport. The whole process was smooth and flawless. The communication was very good, we were kept informed about the progress all way through the process. The house valuation was accurate. The T&C clear and transparent. Very professional yet friendly service. Many thanks, particularly to Mark and Michelle.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words about our wonderful staff, we really appreciate you taking the time to leave a review! Best wishes from us all at Barbers Estate Agents.
5/5
GoogleBarbers provided an excellent letting and management service. We were kept fully informed on initial enquiries from prospective tenants and the progress of applications. We were updated on any issues arising until the property was successfully let.
Thank you for your kind review and comments - best wishes from all the team at Barbers
4/5
GoogleThe staff at barbers went above and beyond for our family, after viewing a property that unfortunately wouldn't accept us due to our circumstances Liz Edwards found us one in the same area that would. The process was very easy and all the staff we dealt with were so friendly and helpful. I would recommend them to anyone who is looking to rent.
We really appreciate you recommendation and it's great to hear from you. Thank you from all of us at Barbers Estate Agents.
5/5
GoogleExcellant lettings support from Louise
5/5
GoogleGreat explanation of the process and costs and potential rent value Came back on day off to retake external photos with a blue skyPositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave a review! Best wishes from us all at Barbers Estate Agents.
5/5
GoogleExcellent service. I am also selling a property through Barbers. It is many years since I last bought,sold or let and things have changed considerably. All explained easily.
Thank you so much for the lovely review and all the best with selling your property :)
5/5
GoogleFirst Class estate agents
5/5
GoogleBest experience and service you could ask for when selling your house. Other estate agents in Newport are so behind this company. Brilliant staff, accurate valuation, achieved a great sale price, amazing photography and house particulars, generated loads of interest and in the end sold my house with thoughtful communication. Definitely recommend.
Thank you for such a wonderful review! We're delighted to hear that your were so pleased with our service. Best wishes from us all at Barbers Estate Agents.
5/5
GoogleWe had a great experience dealing with Barbers Newport. From our first contact to completing our house sale we had great service from the whole team. … More
5/5
GoogleWe originally went with a different estate agent but not getting viewings and communication not too good. Switched to Barbers after viewing one of their properties and sold within a couple of weeks.
Thank you so much for your review and happy to hear that the team helped you so much - best wishes for the future from Gail and all the Barbers staff.
5/5
GoogleI've enjoyed a long relationship with the team at Barbers involving buying, selling, and renting. Great service and professionalism.
We really appreciate the review and thank you for your support - Merry Christmas from all the team at Barbers
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Barbers's Newport office has 120 reviews across 1 platform: 120 on Google.
Barbers Newport is rated 4.4 out of 5 across all 120 reviews, and 4.4 out of 5 on Google from 120 reviews.
Barbers Newport, 30 High Street, Newport, TF10 7AQ.
