Every review we hold for the Newport office, from every platform, shown as written. First names only.
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5/5
GoogleA massive thankyou to the terrific team at Barbers Estate & Letting Agents notably Mr Bielby for support in the Safeguarding campaign with us at Learning About , helping the parents and children within the local schools and community to learn about safety in particular , The Burton Borough School.
We can strongly recommend this highly professional and reliable property agency. Their team is knowledgeable, approachable, and attentive, providing clear guidance throughout the buying, selling, or letting process. Praising their excellent communication, local market expertise, and friendly service, making them a trusted choice.
Learning Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind review - it is a pleasure to work with you and support this local initiative.
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5/5
GoogleWe approached three different estate agents to manage the sale and we chose to proceed with Barbers Newport because of the professionalism, enthusiasm and excellent local knowledge of sales director Mark and his team and their track record of successful sales in country properties. They addressed all our requirements and produced high quality marketing material, provided immediate feedback after each viewing. We are very happy to have selected them to market our property and to successfully negotiate a sale in record time.
Hamid Β· 27 January 2024
Agent replied Β· 24 August 2024
Thank you so much for your kind review - it was a pleasure to work with you and we wish you all the very best for the future from all the team at Barbers
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5/5
GoogleIf you want an excellent experience in buying or selling your property, then you should consider Barbers of Newport as your choice of Estate Agents. The whole team are so helpful and supportive. Felix was my appointed contact when β¦
Tessa Β· 16 August 2025
Agent replied Β· 16 April 2026
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3/5
GoogleProcess was quick and easy. I had trouble with the tenant place that barbers are partnered up with. They are supposed to contact utility bills to let them know Iβm here. I spoken with them on the phone numerous of times and I was assured by β¦
Mia Β· 16 February 2026
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5/5
GoogleGood quality clear photos covering all areas of the property were provided on the website along with concise descriptions and costs, which helped me decide quickly to apply for the property. Louise Provided good communication and explanations, quick responses by phone and email. Also very professional and curteous in her presentation throughout every stage of the rental process.
Tony Β· 16 February 2026
Agent replied Β· 16 April 2026
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5/5
GoogleCould not be happier with Barbers and in particular Liz Edwards. Through my days as a student and in recent professional life I have dealt with a large number and broad range of estate agents and property managers and almost never been satisfied. The process with Barbers and Liz was a breath of fresh air; everything was made clear and well laid out at every step. Communication was clear, very fast and supportive. If I had a property to rent or sell I would have no hesitation going to them first.
Dan Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you for such a fantastic review, we really appreciate it! Best wishes from us all at Barbers Estate Agents.
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5/5
GoogleFrom start to finish we received and extremely professional service from all at Barbers in Newport in particular from Mark and Michelle who oversaw the sale of our house. Having access to the online feedback and status for all viewings was so informative and the team were on the ball in relation to ensuring prompt feedback was forthcoming. Once sold STC their sales progression was excellent. We have no hesitation in recommending Mark and team to others. Mr & Mrs EvansPositiveResponsiveness, Quality, Professionalism
Martin Β· 25 August 2021
Agent replied Β· 24 August 2024
Thank you for such a fantastic review! Our Newport team are delighted with your lovely comments. Best wishes from us all at Barbers Estate Agents.
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5/5
GoogleI wouldn't hesitate to recommend Mark and his team who dealt with the sale of my properties. Mark was truly professional and helpful right from the initial valuation visit, all the way through to completion. Sophie and Michelle in the office were so very helpful each time I contacted them and worked very hard to get me through to completion. I believe that Mark values properties to a true market value, with his wealth of knowledge within the local area he provides an honest and fair valuation and I would highly recommend to anyone thinking of selling within Newport and Telford. I wouldn't go anywhere else! Thank You Barbers Newport!PositiveResponsiveness, Quality, Professionalism
Louris Β· 25 August 2021
Agent replied Β· 24 August 2024
Our staff are very grateful for your kind comments! Thank you for your review and best wishes from us all at Barbers Estate Agents.
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5/5
GoogleAs a new landlord the process seemed daunting but it has been easy with Barbers and Louise's help!! From my experience I would not hesitate to continue using Barbers for letting our property and recommending them to others.
Dan Β· 16 February 2026
Agent replied Β· 16 April 2026
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5/5
Googlewhat a great experience ! Barbers just helped us sell our house and the service has been exceptional, attentive, quick to respond, professional, sound advice and very knowledgeable on market conditions. Felix De Hamel , in particular , has gone above and beyond to help us with any problem we have had. Amazing service. thank you
Sara Β· 22 August 2025
Agent replied Β· 16 April 2026
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5/5
GoogleExcellent service from Felix when purchasing our new home. Nothing was too much trouble and was extremely informative and responded to emails. Everyone in the office were polite and helpful when calling in and would not hesitate to use them in the future. Would highly recommend them. Thank you π β¦
Joanna Β· 13 September 2025
Agent replied Β· 16 April 2026
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5/5
GoogleWe purchased our property through Barbers Newport and Mark and the team were always on hand to answer any questions or deal with any queries we had about the progress of our purchase.
Would highly recommend to anyone looking to utilise the services of an estate agents.
Luke Β· 29 September 2023
Agent replied Β· 24 August 2024
Thank you so much for your lovely review - we hope you have settled in well and wish you all the best for the future.
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5/5
GoogleI was very pleased with my experience using Barbers. From the initial quote all the way through to the sale, they were professional, helpful and easy to get in touch with. I would definitely use Barbers again.
Niall Β· 20 December 2025
Agent replied Β· 16 April 2026
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5/5
GoogleVery happy with our experience with Barbers Newport, especially Liz Edwards, our agent. Liz handled everything with a very professional manner, answered all our queries fast and negotiated the best outcome for us with the landlord.
Would recommend to anyone service like this really.
Elina and Yoann
Elina Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you so much for your lovely review - Liz will be delighted to read this. Best wishes to you all in your new home from Gail and all the team at Barbers
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1/5
GoogleReviews are here for a purpose and help other people decide to use or not to use a company. They say you reap what you sow ! My family and i wanted to rent a property in Newport from barbers a while ago,have lived in the town most of our lives, i noticed other people had simlar experiences so we felt compelled to share our experience. we have never had a problem renting before but found this letting agent to be underhand i think her name was Liz and probably already had decided who they were having before messing us around. We wasted our time filling forms in and doing references, only to be told the landlord had decided to go with someone else.It seems we had been put on the back burner in case something went wrong with there preferred applicants. We were lied to and not treated well at all, will never use this agent again or recommend very shoddily treated.
Pete Β· 18 June 2024
Agent replied Β· 11 January 2025
Good afternoon Mr Jones - I am sorry to read this review and would like to discuss it further with you. If you could contact me on 01630 653641 then I will be happy to discuss this with you and try to ascertain what the circumstances were. Kind regards Gail Furnival
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1/5
GoogleReviews are here for a purpose and help other people decide to use or not to use a company. They say you reap what you sow ! My family and i wanted to rent a property in Newport from barbers a while ago,have lived in the town most of our lives, i noticed other people had simlar experiences so we felt compelled to share our experience. we have never had a problem renting before but found this letting agent to be underhand i think her name was Liz and probably already had decided who they were having before messing us around. We wasted our time filling forms in and doing references, only to be told the landlord had decided to go with someone else.It seems we had been put on the back burner in case something went wrong with there preferred applicants. We were lied to and not treated well at all, will never use this agent again or recommend very shoddily treated.
Pete Β· 27 March 2024
Agent replied Β· 24 August 2024
Good afternoon Mr Jones - I am sorry to read this review and would like to discuss it further with you. If you could contact me on 01630 653641 then I will be happy to discuss this with you and try to ascertain what the circumstances were. Kind regards Gail Furnival
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5/5
GoogleBarbers Newport have been brilliant throughout, can not fault them.
Friendly and nothing has been to much trouble for them.
Louise Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your 5 star review - it was a pleasure to work with you.
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5/5
GoogleBarbers weβre great throughout the process, always on the end of a phone and always returning calls. Very good customer service. Special thank you to Michelle for her work getting things moving when we had a problem.
Keir Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you for your comments and we shall also pass on your special thanks to Michelle - Merry Christmas from all the team at Barbers
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5/5
GoogleBarbers were incredibly professional from start to finish. Their communication was excellent and nothing was too much trouble. They were highly effective at reacting to issues as they arose and we canβt thank them enough for how they supported us as clients, in particular Mark and Felix who were exceptional ! Thank you
Kate Β· 18 June 2024
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5/5
GoogleHighly professional and supportive Letting Agency - quick responses, any problems solved, tenant happy!
Jane Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind review and 5 stars.
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5/5
GoogleLiz was very helpful, understanding and dealt with all my needs swiftly and efficiently.
She dealt with any concerns i had in a professional and courteous manner.
An absolute credit to Barbers.
Thank you
G Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you for your kind review - we shall certainly praise Liz for her service to you and wish you all the best for the future. Kind regards Gail and all the team at Barbers
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5/5
GoogleAm really thankful to barbers agency for all the help and support. And Liz Edwards is really help me in each procedure and documentation. Liz is so polite and supportive to me.
Meera Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you for your lovely comments - Liz is a great asset and we are delighted that she helped you - Merry Christmas from all the team at Barbers
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1/5
GoogleEven one star is too many. Had the misfortune of dealing with this branch during a recent purchase, and once our offer was accepted, they simply didn't return our phone calls despite assuring us they would. Promised us a fortnightly update by phone (their suggestion) and after 10 weeks we had heard nothing.
Had to constantly ring to try to get answers or information but they never got back to us and didn't answer most of our questions in the end either (and it was all pretty basic stuff).
If I were looking to buy again and these were the selling agents, it would stop me inquiring about that property.
Ian Β· 25 August 2023
Agent replied Β· 24 August 2024
Good afternoon Mr Selman - I am sorry that you had an unsatisfactory experience when buying a property with us, this is not how we would want our buyers to feel and can only apologise. I have reviewed your purchase, which completed a few weeks ago and see that whilst our client was happy with us this was not the case for you. In turn we are constantly willing to take all feedback on board and we have reminded all our teams to maintain high levels of communication when they have promised to do so. We wish you all the very best in your New Home and hope that this reply has gone some way to reassure you of our commitment to ensuring all our customers have a good experience with us. Kind regards Gail and all the team at Barbers
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5/5
GoogleAlways excellent and professional service and advice. Would highly recommend this agency.
Chris Β· 16 February 2026
Agent replied Β· 24 August 2024
Thank you for taking the time to leave a review! Best wishes from us all at Barbers Estate Agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.