Trusted Agent profile · Newmarket

Turners Parks Group Newmarket reviews

3.9

★★★★★ Good

617 reviews across 2 platforms

Fordham Road, Fordham, Newmarket, CB8 7NR

Turners Parks Group's office in Newmarket, at Fordham Road, is rated 3.9 out of 5 across 617 reviews on two platforms, including 615 Google reviews rated 3.9.

Google logo

3.9 / 5

615

Reviews on Google

This office

Trustpilot logo

2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newmarket office, from every platform, shown as written. First names only.

4/5

Google

Nice little cafe on site, average about 3 hours for a handball unload

Carpy1980 · 26 March 2026

5/5

Google

Friendly people, before reaching 3-4 km there is a spot on the left side, before unloading you can do the same, upon unloading: registration at the entrance, they give you paper for unloading, we will give it to you later at the exit, and they tell you the number of the ramp next to which there will be an office, they give me they gave 68 and from there they sent us to ramp 53 and there is our office, we give the documents, we get the ramp, we hide the seal ourselves and stand for unloading, we don’t take the keys to the office, the green light, we get the docks and the finish line, good luck colleagues.

Ева · 25 October 2023

1/5

Google

Hello DRIVERS..!!!! I WORKED 38.5 HOURS AND THEY DEDUCTED 3.25 AND HERE IS WHY ● Turners will deduct 45 minutes break after 10 hours! it means that if you work 10 to 15 hours you will loose 45 minutes. ● They deducted the time that I've being wating for collecting or delivering and I kept updating them every 30 minutes and no one told me.. HEY... YOU NEED A REFERENCE otherwise you will not get paid for the time waiting at the customer..!! ● It was writing on the text that I received but I didn't pay attention to it. ● The only thing I remembered on that text is to get a REFERENCE in case of traffic delays and I got stuck for 1 hour but to get a REFERENCE I had to ask 3 times..!! DRIVERS BE SAFE OUT THERE ALL THE BEST 👍 (Turner's also deduct br10hhours a day 45 minutes will be deducted

S · 17 October 2023

5/5

Google

One of the best HGV company to work with. Very helpful people. They trained me for CLASS 1 and I passed my test . Many thanks to Robert Young and his training team especially Grag ,Mark,Catia,Lional and David. Thank you guys for making my future.

Ahsan · 14 June 2022

5/5

Google

When entering the territory there is a checkpoint, we stop and hand over documents. The entire territory is intricate, with several offices for various products at their own gates. I was delivering kiwis and my office was near ramp 39. I gave the documents, opened the trailer, drove it, turned off the refrigerator and, without bringing in the keys, began to unload. They unloaded it quickly, but the storekeeper needed time to control it. Control takes about 20 minutes, after which you can go to the office to pick up the invoices. At the office they will also give you a document for leaving, we leave it at the checkpoint

Yury · 25 August 2023

4/5

Google

Everything is fine as long as you don't count rude workers at guardhouse. Friendly and nice staff in office and storage. Very fast unloading (33 pallets unloaded in ~20mins). Just keep in mind they start working at 6:00 so don't come too early.

Aurimas · 14 June 2022

1/5

Google

Just watched one of turners tanker drivers, some old duffer, thought he was the man in his big truck!!!! bullying a car with 6 children in flashing head lights sounding his horn and tailgating it turns out it was my girlfriend on the a10 near whicham toll. He didn’t take kindly to being stopped by myself and being told how much of a bully he was absolutely disgusting driving another one that should not even be trusted with a shopping trolly!!!! Appalling!!!!! Dash cam footage forwarded to authorities

Phil · 14 June 2023

5/5

Google

Very good staff all were supportive ,yesterday was my frist class1 job with an agency all drivers helped me a lot yesterday ,thank you all espcially Dion and Alex whos is a 22 year old young class 1 driver

Shasin · 24 May 2025

4/5

Google

A big company, pleasant staff will explain everything and there is a parking lot, you can stand until 12 o'clock, that is, I didn't understand, well I understood, if you come for a day sooner, then you can't

Володимир · 14 January 2024

Agent replied · 13 June 2024

A great company with friendly staff

5/5

Google

Security man very helpful 👍 …

Kate · 26 March 2026

4/5

Google

《Information for Truckers》The office is at Pier 39 (Deliveries), you must leave the keys to unload. The staff is very friendly. There are toilets in the cafeteria. They unload quickly if there are no trucks in the queue. Fast with reviews and documentation. There is little space and they do not have parking.

Nombre · 15 June 2019

1/5

Google

AY73 VBE extremely dangerous driving.

John · 16 March 2026

5/5

Google

Fantastic place. Friendly happy staff. (yes, they pay my wages) In truth they have great kit & look after their customers. Also not a bad place to work, colleagues i call friends.👍😁 …

Stephen · 10 February 2024

Agent replied · 10 December 2024

Ok

5/5

Google

Everything is great, fast download Duulan and I came and loaded and then left for nine hours.

Мирлан · 15 January 2024

1/5

Google

Nowhere to park when picking up staff, very dangerous now they are making people park on a main road

Andy · 10 August 2024

Agent replied · 10 December 2024

Ok

5/5

Google

Everything is super and fast The staff is beyond words excellent. Bari zhakshy koletiv baryn tushundurup takes ken. There are Russian speakers

Аскар · 14 June 2023

1/5

Google

Hello I am very dissappointed with one of your drivers. About 5 minutes ago, I was driving on the Cardiff A48 and he was behind me and started speeding up, almost hitting me from behind. If I hadn't moved to the side I would've had a fatal accident. This is the registration: KY68 GGV. I hope that this driver is dealt with.

Poo · 12 December 2023

1/5

Google

Staff is very hard to move waiting time for download is very long

Alexandru · 17 October 2024

Agent replied · 10 December 2024

.okOk

1/5

Google

Nothing good to say. There is no normal communication with anyone in the office. They work with deadlines and do not respect even the worst loading of any other company. There is no bad company.

Igor · 14 June 2021

5/5

Google

A very good company and friendly staff, they unload even a day late without any problems.

Сергій · 13 July 2024

Agent replied · 10 December 2024

Ok

5/5

Google

Good service. When I arrived, they showed me where the parking was, a guy arrived in a car and took me to the ramp, they unloaded me and returned the documents. Everything was quick and stress-free. Well done.

Виталий · 14 June 2020

1/5

Google

It is not possible to attend the loading. That is why you should pay attention to the axle load. Those who drive outside the European Union will have a problem.. They don't pay attention to the axle load..

Dragan · 14 June 2020

1/5

Google

Avoid at all cost extremely slow at loading.

Paul · 19 October 2024

Agent replied · 10 December 2024

Ok

2/5

Google

The spanish staff in the warehouse are very unfriendly and lazy.

Attila · 20 August 2024

Agent replied · 10 December 2024

Ok

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Turners Parks Group's Google reviews

Questions about Turners Parks Group Newmarket

How many reviews does Turners Parks Group Newmarket have?

Turners Parks Group's Newmarket office has 617 reviews across two platforms: 615 on Google, 2 on Trustpilot.

What is Turners Parks Group Newmarket's rating?

Turners Parks Group Newmarket is rated 3.9 out of 5 across all 617 reviews, and 3.9 out of 5 on Google from 615 reviews.

Where is Turners Parks Group's Newmarket office?

Turners Parks Group Newmarket, Fordham Road, Fordham, Newmarket, CB8 7NR.

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