4/5
Nice little cafe on site, average about 3 hours for a handball unload
Trusted Agent profile · Newmarket
★★★★★
617 reviews across 2 platforms
Fordham Road, Fordham, Newmarket, CB8 7NR
Turners Parks Group's office in Newmarket, at Fordham Road, is rated 3.9 out of 5 across 617 reviews on two platforms, including 615 Google reviews rated 3.9.
Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
4/5
Nice little cafe on site, average about 3 hours for a handball unload
5/5
Friendly people, before reaching 3-4 km there is a spot on the left side, before unloading you can do the same, upon unloading: registration at the entrance, they give you paper for unloading, we will give it to you later at the exit, and they tell you the number of the ramp next to which there will be an office, they give me they gave 68 and from there they sent us to ramp 53 and there is our office, we give the documents, we get the ramp, we hide the seal ourselves and stand for unloading, we don’t take the keys to the office, the green light, we get the docks and the finish line, good luck colleagues.
1/5
Hello DRIVERS..!!!! I WORKED 38.5 HOURS AND THEY DEDUCTED 3.25 AND HERE IS WHY ● Turners will deduct 45 minutes break after 10 hours! it means that if you work 10 to 15 hours you will loose 45 minutes. ● They deducted the time that I've being wating for collecting or delivering and I kept updating them every 30 minutes and no one told me.. HEY... YOU NEED A REFERENCE otherwise you will not get paid for the time waiting at the customer..!! ● It was writing on the text that I received but I didn't pay attention to it. ● The only thing I remembered on that text is to get a REFERENCE in case of traffic delays and I got stuck for 1 hour but to get a REFERENCE I had to ask 3 times..!! DRIVERS BE SAFE OUT THERE ALL THE BEST 👍 (Turner's also deduct br10hhours a day 45 minutes will be deducted
5/5
One of the best HGV company to work with. Very helpful people. They trained me for CLASS 1 and I passed my test . Many thanks to Robert Young and his training team especially Grag ,Mark,Catia,Lional and David. Thank you guys for making my future.
5/5
When entering the territory there is a checkpoint, we stop and hand over documents. The entire territory is intricate, with several offices for various products at their own gates. I was delivering kiwis and my office was near ramp 39. I gave the documents, opened the trailer, drove it, turned off the refrigerator and, without bringing in the keys, began to unload. They unloaded it quickly, but the storekeeper needed time to control it. Control takes about 20 minutes, after which you can go to the office to pick up the invoices. At the office they will also give you a document for leaving, we leave it at the checkpoint
4/5
Everything is fine as long as you don't count rude workers at guardhouse. Friendly and nice staff in office and storage. Very fast unloading (33 pallets unloaded in ~20mins). Just keep in mind they start working at 6:00 so don't come too early.
1/5
Just watched one of turners tanker drivers, some old duffer, thought he was the man in his big truck!!!! bullying a car with 6 children in flashing head lights sounding his horn and tailgating it turns out it was my girlfriend on the a10 near whicham toll. He didn’t take kindly to being stopped by myself and being told how much of a bully he was absolutely disgusting driving another one that should not even be trusted with a shopping trolly!!!! Appalling!!!!! Dash cam footage forwarded to authorities
5/5
Very good staff all were supportive ,yesterday was my frist class1 job with an agency all drivers helped me a lot yesterday ,thank you all espcially Dion and Alex whos is a 22 year old young class 1 driver
4/5
A big company, pleasant staff will explain everything and there is a parking lot, you can stand until 12 o'clock, that is, I didn't understand, well I understood, if you come for a day sooner, then you can't
A great company with friendly staff
5/5
Security man very helpful 👍 …
4/5
《Information for Truckers》The office is at Pier 39 (Deliveries), you must leave the keys to unload. The staff is very friendly. There are toilets in the cafeteria. They unload quickly if there are no trucks in the queue. Fast with reviews and documentation. There is little space and they do not have parking.
1/5
AY73 VBE extremely dangerous driving.
5/5
Fantastic place. Friendly happy staff. (yes, they pay my wages) In truth they have great kit & look after their customers. Also not a bad place to work, colleagues i call friends.👍😁 …
Ok
5/5
Everything is great, fast download Duulan and I came and loaded and then left for nine hours.
1/5
Nowhere to park when picking up staff, very dangerous now they are making people park on a main road
Ok
5/5
Everything is super and fast The staff is beyond words excellent. Bari zhakshy koletiv baryn tushundurup takes ken. There are Russian speakers
1/5
Hello I am very dissappointed with one of your drivers. About 5 minutes ago, I was driving on the Cardiff A48 and he was behind me and started speeding up, almost hitting me from behind. If I hadn't moved to the side I would've had a fatal accident. This is the registration: KY68 GGV. I hope that this driver is dealt with.
1/5
Staff is very hard to move waiting time for download is very long
.okOk
1/5
Nothing good to say. There is no normal communication with anyone in the office. They work with deadlines and do not respect even the worst loading of any other company. There is no bad company.
5/5
A very good company and friendly staff, they unload even a day late without any problems.
Ok
5/5
Good service. When I arrived, they showed me where the parking was, a guy arrived in a car and took me to the ramp, they unloaded me and returned the documents. Everything was quick and stress-free. Well done.
1/5
It is not possible to attend the loading. That is why you should pay attention to the axle load. Those who drive outside the European Union will have a problem.. They don't pay attention to the axle load..
1/5
Avoid at all cost extremely slow at loading.
Ok
2/5
The spanish staff in the warehouse are very unfriendly and lazy.
Ok
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Turners Parks Group's Newmarket office has 617 reviews across two platforms: 615 on Google, 2 on Trustpilot.
Turners Parks Group Newmarket is rated 3.9 out of 5 across all 617 reviews, and 3.9 out of 5 on Google from 615 reviews.
Turners Parks Group Newmarket, Fordham Road, Fordham, Newmarket, CB8 7NR.