Savills Lettings reviews

★★★★★ 5/5

Trustpilot

Excellent Service

We have rental apartments in Hackney so we work with Sandy Sitlani, Director, Lettings and Ritesh Gopaul, Team Leader in Property Management (hope I have that right). We have known Sandy for 10 years and he is indisputably excellent on all fronts. Ritesh is new to us but is also proving to be excellent. We recently needed some damp repair work done on one apartment. Ritesh lined up a Savills contractor (who also proved to be high quality) and managed the job from start to finish very efficiently, and kept me in the loop at all times. Highly professional, highly recommended.

Duncan · 18 September 2024

★★★★★ 4/5

Trustpilot

Great experience bith sales and lettings

I have had a great experience with Savills, both on the sales and lettings side. I have found them to be professional, responsive and trusted advisors throughout the process. Special mention to Emily and Tessa in the Battersea sales team and to Roshni on the letting side, who has been a great property manager, particularly recently when she helped to resolve a leak, dealing with the tenants, plumber and block management company and keeping me informed along the way. Thanks Roshni!

Sam · 17 September 2024

★★★★★ 5/5

Trustpilot

Marcus is a great property manager

Marcus from the Richmond office took over to as my property manager at the beginning of the year and I am very pleased with the level of service provided. He always swiftly replies and follow up to any query/ issues with great communication to keep me updated. He also helped to resolve some complicated aged invoice issues with the building management company which has been ongoing since before he joined.I am feel like I am definitely in good hands and really appreciate his support.Thank you Marcus!

TC · 16 September 2024

★★★★★ 5/5

Trustpilot

Rickmansworth Savills

I cannot recommend Reah and the property management services of Savills Rickmansworth highly enough! We've been with her for over seven years, and throughout that time, we have experienced nothing but exceptional care and professionalism. Whenever we have had a need or a question, Reah has consistently responded with remarkable speed and efficiency, always ensuring that our concerns were addressed in a timely manner.Her attention to detail and proactive approach make the entire experience stress-free. From minor repairs to more significant matters, we know we are in excellent hands. It’s rare to find someone who not only takes pride in their work but genuinely cares about their clients, and that is exactly what we have with Reah. We feel incredibly fortunate to have her as our property agent and cannot imagine working with anyone else. Truly, she sets the gold standard for property management!

Stacy · 12 September 2024

★★★★★ 1/5

Trustpilot

“Terrible experience with this agency

“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”

Luca · 8 May 2026

★★★★★ 5/5

Trustpilot

Parvinder was amazing throughout the…

Parvinder was amazing throughout the whole sale process , her efficiency and attention to details was 110% and can not give her enough high praise, outstanding Completely Great team from the start Very professional and all very understanding and approachable, Nina was amazing doing all the viewings and always went the extra mile to make viewing appointments work around my family Would 100% recommend Chelmsford office and the team , I’m sure they are all great at what they do.

Peter · 31 August 2024

★★★★★ 5/5

Trustpilot

Thank YOU - Antony and Savills

It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!

Prashanth · 28 August 2024

★★★★★ 5/5

Trustpilot

Savills Sunningdale team were an…

Savills Sunningdale team were an absolute pleasure to work with on the sale of my property.From the initial visit to the sale completion, it was a positive experience, in particular, Frazer who actioned the valuation, was always available for advice, queries, professional and personable at all times.Tim Chapman was my main contact for viewings and feedback, what a remarkable young man, a true credit to the Savills brand, professional, courteous (even when under pressure) and a great communicator, I could not of asked for a better contact to help me through from start to finish on the sale of my property, well done Tim and thank you very much!

Miss · 16 August 2024

★★★★★ 5/5

Trustpilot

Bailey was lovely to deal with and…

Bailey was lovely to deal with and resolved all queries and issues quickly and smoothly. He was very professional, friendly and always helpful.

Kirsty · 24 April 2026

★★★★★ 1/5

Trustpilot

Absolutely Shocking

Absolutely Shocking! Savills manages our estate and has been shocking to the extent where the Service Charge in an apartment is Salford is more than some decent apartments in Central London. It is also one of the most (if not the highest) expensive apartments in Greater Manchester and this is in fact if you consider luxurious apartments in Deansgate square which has gyms and swimming pool. This is all in fact that there are basically minimal facilities on site - nothing if you compare to other apartments charging £4.8 per square feet. Absolute mismanagement throughout since I have been here and they have the audacity to gaslight us when we ask genuine questions and then on top of that charge a very high management fee. Never ever going to buy an apartment or property that is managed by Savills or let them manage my apartment or manage the sale if I plan to sell mine now. Gave them 4-5 years to get their things together and they simply dont care.

Middlewood · 16 July 2024

★★★★★ 4/5

Trustpilot

Sale price beyond our expectations

Liam was excellent from the first conversation we had with him regarding the possible sale of our property. Savills achieved large number of viewers once the house eventually got on to the market, 8 notes of interest and 4 excellent offers with a sale price way beyond our expectations. The compliance processes held us up a little bit longer than we had expected but Liam and the Glasgow Savills team did everything within their powers to get it all moving in the right direction.There was a minor issue with the MySavills site which meant we could not see all the info we should have but that was a minor inconvenience as all the staff were very helpful. Liam and the team went above and beyond to get us a great sale price with other excellent offers too.

LizJ · 10 July 2024

★★★★★ 5/5

Trustpilot

Thanks Tamsin for making our life so much easier!

Since moving to Australia in 2007 we have always used Savills for the letting of our property near Henley, so for over 17 years. Tamsin Montague has managed the property for us for a number of years and has always been very responsive and helpful. In particular, during the period of preparing the property for its recent sale (also through Savills in Henley), she was invaluable in organising contractors to carry our repairs and re-decorate and dealing with the utility companies etc. for us. She made our life so much easier, especially as we live on the other side of the world in Australia. We would not hesitate in recommending Tamsin and Savills. Thank you so much Tamsin.

Juliet · 30 June 2024

★★★★★ 5/5

Trustpilot

Tina & Team save the day!

After moving out of my rental property listed with Savills I’d made an error on the return deposit form (panic overload thinking someone else was going to get it definitely set in) but Tina and the team jumped into action straight away!The situation was resolved so quickly and I can’t thank them enough - thank you for helping me when being a sausage and typing double numbers!!Really swift and communicative, they definitely saved me a lot of stress and heart ache, thank you again!!!

Becky · 28 June 2024

★★★★★ 5/5

Trustpilot

Sophie and team at Savills,Cambridge …

We have been fortunate to have Sophie Kendell-Wheal and her team at Savills in Cambridge managing my property for the past 20 years, and their service has been nothing short of exemplary. Sophie’s professionalism, attention to detail, and commitment to excellence have ensured my property is always in the best possible condition.Her proactive approach and prompt communication make the entire process seamless and stress-free. Whether it's routine maintenance or unexpected issues, Sophie and her team handle everything with efficiency and care. Their dedication to providing top-notch service truly sets them apart. We couldn't be more pleased with their management and highly recommend Sophie Kendell-Wheal and her team at Savills for anyone seeking reliable and outstanding property management in Cambridge.

Raja · 27 June 2024

★★★★★ 5/5

Trustpilot

Wonderful Experience as a Tenant

As a tenant, I have been consistently impressed with the level of service and care that Tami has provided. From the moment we signed the lease, Tami has been responsive, professional, and proactive in addressing any issues present in the flat. From regular maintenance check-ins to addressing any concerns we've had (which, thankfully, haven't been any so far), Tami has shown a genuine commitment to providing excellent service. Tami keeps us informed about any changes or updates at the property, and is always available to answer any questions or concerns we may have.

Iman · 27 June 2024

★★★★★ 4/5

Trustpilot

Comfortable with Savills

I have been with Savills for over 10 years. After a terrible experience with a previous Letting Agent, Savills has been a breath of fresh air. Communication was occasionally slow at the start, however improved immensely over the years. The team, namely Alex Worrall and Tristan Hickman are very good at what they do and go out of their way to help. I have no complaints a such, however I have held back on giving 5 stars as I would like Savills to be more rigorous in getting competitive quotes for maintenance works. At a time when costs are rocketing, guidance on cost saving opportunities are required more than ever.My main contact, Alex is a little gem. She is polite and quick to support, which is why I remain comfortable and at ease with using Savills

Moji · 19 June 2024

★★★★★ 5/5

Trustpilot

Big thumbs up for Savills Putney

The experience of selling my house with Caroline and Alex from Savills Putney was hugely positive from start to finish. They 'got' my house immediately, understood its subtleties, and displayed a detailed knowledge of the area. Their advice about how best to present the property was helpful and uncomplicated, and I thought the marketing materials they produced were excellent. They had a clear sense of the types of buyers who might be interested, and their instincts proved to be correct. I'm very pleased that I opted to go with Savills Putney. They made a potentially very stressful experience as smooth as possible. I would highly recommend them to anyone wishing to sell their house in this part of London.

Adam · 3 June 2024

★★★★★ 5/5

Trustpilot

Kay McCluskey, Stow on the Wold

What a fantastic service, from the initial meeting and property appraisal right through to the sale and completion. Kay was there every step of the way. As well as organising and carrying out the viewings, she played an important role in the co-ordinating between my self and all other parties involved, the buyers, solicitors, agents etc. (there were three others in the property chain) not to mention the negotiating.She went above and beyond to the point of even transporting my dog to my new destination.Thank you Kay for all your hard work, you certainly earned your commission

Clare · 3 June 2024

★★★★★ 5/5

Trustpilot

Savills Petworth excellent service

Savills in Petworth,and David Vawdrey in particular, were brilliant in my recent house-house-selling experience. Always there for questions and updates and proactive in checking progress down the chain. All staff were courteous and friendly at all times, I would strongly recommend them , and thank David for his support.

Ms · 7 May 2026

★★★★★ 5/5

Trustpilot

We bought a buy to let property through…

We bought a buy to let property through Savills St John’s Wood branchThereafter, Mr.Ben Varma sales Directorhave introduce us to their letting department all under one roofMr.Luke Hull Head of letting , he and his team are very friendly and helpful and easy to work with , Luke have advice us how to prepare and furnish the property within one day Luke have found us a Happy tenant Thank you Luke and your team

Doris · 8 August 2024

★★★★★ 5/5

Trustpilot

Savills Clerkenwell

In May 2024 I had the pleasure of working with Sophie as my real estate sales agent, and I couldn't be more impressed. Sophie was incredibly professional throughout the entire process. Her responsiveness was outstanding; she was always available to answer my questions and provide updates, often going above and beyond to ensure I had all the information I needed. I highly recommend Sophie to anyone looking for a top-notch real estate sales agent at Savills!

AA · 1 July 2024

★★★★★ 5/5

Trustpilot

Sandy and Ritesh are great

Savills are great. We've been with them a few years and they are super helpful. We had issues with one person a while back and they sorted it out quickly. Ritesh has been dealing with us and he's fantastic. As is Anthony and then Sandy overall managing things is amazing. - basically Savills are a bit more expensive than other companies for management but you get what you pay for.

Ben · 17 September 2024

★★★★★ 5/5

Trustpilot

Savills - Alex Hewitt

Alex takes a long-term view to client relationships - a breath of fresh air in today's transactional property market. In the weeks we worked together, I came to rely on Alex for his honest feedback, his patience and genuine desire to provide me with clear and helpful information, cutting through the "noise". I highly recommend Alex and his team at the Earls' Court Office - with Alex Hewitt, you are in very good hands.

SL · 1 July 2024

★★★★★ 1/5

Trustpilot

Overpriced, cynical and rude service for landlords

We as landlords are completely unsatisfied with Savills as our letting and managing agency. It is a thing that they are unexceptionally expensive, but for the price they don't give back extra value. First thing we haven't received our half a year report, just after several calls and emails and as a 9-month report with a letting contract run for 12 months. Our property valuation happend via pictures. There was a photographer who came out, than the women who provided the report just looked the pictures and said her opinion about our letting property via them. She has never been in the flat and saw it byself personally! Interesting.....!We decided to leave this overpriced agency, and after it the style of their emails and the treatment is more than disgusting. We do NOT recommend them at all, we think they overcharge landlords, and how they handled us as landlords when we decided to leave them was cynical and rude. They want to HOLD BACK OUR FLOAT MONEY, telling to us that our new agency advertising falsely, eventhough the new agency changed already the advertisement. We are not responsible for any agencies and their advertisements, and we think it is UNLAWFUL to hold back a landlord's money for claiming an other agency's act. We are seriously thinking of taking further steps in this case.They let us feel as second class people, but they have forgotten one thing: WE PAY THEIR SALARY, because without our payment they do NOT HAVE BUSINESS and NO WAGES! They do NOT MAKE FAVOUR for a landlord, WE PAY A FORTUNE FOR THEIR SERVICE, they live from us.

Ms · 29 February 2024