Clarke Philips Estate Agents reviews from buyers

★★★★★ 4/5

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Speedy agents

Sheena dealt with my purchase. She was very professional and made me feel at ease during the viewing. Everything went quickly, although the seller pressurised me into speeding the process up, when it was the mortgage lender slowing everything down. The house that i purchased also went so quickly, that it never had a for sale sign put up. It was only on rightmove for a few days. One thing was that the recommended conveying company switched the assigned conveyor mid-purchase for no given reason, and the one who took over, didn't know what documents had been sent to me, so I didn't get all of the information until the agreed day of exchange of contract. This also meant that I was unable to negotiate on things that I would've wanted, namely the electricity certificate without delaying the exchange of contracts, and by this time, the seller was already unhappy with me delaying the process earlier, so I had to bite the bullet and continue. But Sheena and the conveyor did contact me to make sure that I was happy, So I can't fault the agent.

Lai-Kay · 23 July 2017

★★★★★ 5/5

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Best house-buying experience ever!

I simply can't fault Clarke Philips. From beginning to end the process was warm, professional, thorough and the lady I dealt with, Sheena, went above and beyond to be reassuring and helpful during the odd tricky patch (nothing to do with them, solicitor problems in the chain). Sheena's knowledge of the business process, and the housing market, was amazing, and it gave me a lot of confidence when looking at the properties they had on the market. Nothing was too much trouble! Thank you Sheena for finding me my forever home.

Anna · 9 June 2016

★★★★★ 5/5

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Proactive in getting the conveyancing over the line

After communication between the buyer's (mine) and seller's solicitors broke down, Sheena was invaluable in acting as a proactive intermediary to get the sale completed in time for our preferred completion date. We made it, just! But likely wouldn't have without her help.

Anonymous · 22 May 2017

★★★★★ 5/5

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House Purchase

Process was brilliant and seamless especially that we were relocating back to the UK from Australia, everybody at “Clarke Philips” helped so much as we were so far away, thank you. Tim & Kathy

Tim · 14 June 2015

★★★★★ 5/5

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Use this company!!!

I viewed a house but despite bidding wasn't fortunate enough to get it. I called Sheena and told her to call me if the sale fell through. Lucky for me it did, Sheena contacted me and after some tough negotiation I managed to get my offer accepted. I was kept well informed throughout the sale and all questions were answered. On the day of exchange the worst happened, the banks crashed. I had now sold my house but my funds were in cyber space. I had vans full of all my possessions outside my new house. The developer refused to allow me in, even to put things in the garage. Sheena and Philip without hesitation let me use a storage container of theirs at no cost. Whilst unloading Sheena even provided some well needed drinks from her pub. Sheena even went as far as securing us a property to stay in over the weekend. Despite this being a very stressful experience it was made bearable by Sheena and Philip. If considering who to use stop now as you have found them.

Phil · 26 September 2016

★★★★★ 5/5

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Purchase of Property

I purchased a property through Clarke Philips this year and the transaction went through smoothly. There was good communication and all queries were answered promptly.

Clare · 8 May 2015

★★★★★ 4/5

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House Purchase

We brought a house through Clarke Philips and found them to be a friendly, open and extremely honest company throughout a very long process. Thank you for your patience!

Lyanne · 8 May 2016

★★★★★ 5/5

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Great Service

Awesome coustimer service due to the excellent staff. Best Estate Agent in the area.

Hanif · 16 May 2015