Every review we hold for the Newick office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHouse viewing
The lady that showed us around the property was very helpful.and also very friendly
Lesley · 3 June 2025
Agent replied · 6 June 2026
Thank you for your kind review! We’re so glad to hear you had a positive experience and felt well looked after during your visit. We’ll be sure to pass on your lovely feedback to the team.
Kind Regards,
Thakeham
★★★★★ 5/5
Trustpilotexcellent customer service
excellent customer service. The opportunity to see available properties and the knowledge of the tean
Avril · 19 May 2025
Agent replied · 6 June 2026
Thank you for your kind words! We're so pleased you experienced excellent customer service and found the team knowledgeable and helpful.
It’s great to hear the property options stood out too. We're here if you have any further questions.
Kind Regards,
Thakeham
★★★★★ 5/5
TrustpilotWe felt very welcome
TB · 15 September 2025
Agent replied · 25 December 2025
Thank you so much for your kind review! Please don’t hesitate to reach out if you have any further questions or want to explore more of what Thakeham has to offer.
Kind Regards,
Thakeham
★★★★★ 3/5
TrustpilotVery disappointed
We liked the development and the person who help us Saturday the 19th was very helpful.
Anonymous · 1 May 2025
Agent replied · 6 June 2026
Thank you for taking the time to share your thoughts. We're really pleased to hear you liked the development and that your initial visit went well. However, we’re sorry to learn that your second visit left you feeling disappointed, especially around the differences between the show home and the property you were considering.
To clarify, the specification of our homes do differ dependant of house size. We’d really appreciate the opportunity to talk it through in more detail. One of our sales team will be in touch shortly to discuss the options available.
Thank you again for your feedback, it’s incredibly valuable to us.
Kind Regards,
Thakeham
★★★★★ 5/5
TrustpilotReally lovely show homes
Really lovely show homes. A good understanding by the team on build quality.
Mr · 4 June 2025
Agent replied · 6 June 2026
Thank you for your thoughtful feedback! We're so pleased you enjoyed the show homes and that the team’s knowledge of build quality stood out.
We appreciate your suggestion about viewing more home types, it's really helpful and something we’ll continue to work on. We hope to welcome you back again soon!
Kind Regards,
Thakeham
★★★★★ 5/5
TrustpilotReally helpful lady.
Sara · 26 August 2025
Agent replied · 25 December 2025
We're delighted to hear that you had such a positive experience during your viewing. We look forward to welcoming you again in the future!
Kind regards,
Thakeham
★★★★★ 5/5
TrustpilotExcellent presentation of your show…
Excellent presentation of your show home and very informative and friendly staff.
Customer · 13 May 2025
Agent replied · 25 December 2025
Thank you for your wonderful feedback! We're so pleased to hear you experienced exceptional hospitality and service during your visit. It means a great deal to us, as we always aim to make everyone feel genuinely welcome. We’d love to see you again soon, let us know if there’s anything else we can help with!
Kind Regards,
Thakeham
★★★★★ 5/5
TrustpilotThe build quality is better than the…
The build quality is better than the high street names.
Paul · 3 June 2025
Agent replied · 6 June 2026
Thank you for your kind words! We’re really proud of the quality of our homes, so it means a lot to hear that it stood out to you. We're glad you had a positive experience and hope to see you again soon!
Kind Regards,
Thakeham
★★★★★ 1/5
TrustpilotDidn’t ask us any questions
Didn’t ask us any questions, assumed what we wanted and when we wanted to move
Bert · 18 March 2025
Agent replied · 6 June 2026
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience fell short of expectations. Providing a thoughtful and personalised service is something we care deeply about, so it’s disappointing to learn we may have missed the mark.
We’ve made a few attempts to get in touch, as we’d really welcome the chance to better understand your needs and how we might support you moving forward. If you're open to a further conversation, we’d be grateful for the opportunity to help you find your new home.
Wishing you all the best with your property search.
Kind Regards,
Thakeham
★★★★★ 5/5
TrustpilotFantastic customer service and very…
Fantastic customer service and very accommodating.
Intan · 18 April 2025
Agent replied · 6 June 2026
Thank you so much for your kind words! We’re so pleased to hear you had a great experience and felt well looked after. Shelley will be absolutely thrilled to know she made such a positive impression, she truly goes above and beyond. We hope to welcome you back again soon!
Kind Regards,
Thakeham
★★★★★ 5/5
TrustpilotFirst impressions
Friendliness and professionalism of the sales team.
Mr · 26 March 2025
Agent replied · 6 June 2026
Thank you for your kind feedback! We're so pleased you felt well looked after by the sales team and that the quality and design of our homes at Welborne made a strong impression. It's great to hear you appreciated the spacious layouts, sustainable features, and overall value.
We’d be glad to help further if you have any questions as you continue your search.
Kind Regards,
Thakeham
★★★★★ 5/5
Googlesome quality houses being built to a very high standard 👏 …
Carlo · 14 April 2024
★★★★★ 5/5
TrustpilotVery helpful and informed
Rating only, no written review.
Clive · 6 May 2025
Agent replied · 6 June 2026
Thank you for your kind review! We're so glad you found the team helpful and well-informed, it was a pleasure supporting you on your visits. We look forward to helping you find your new home at Woodgate.
Kind Regards,
Thakeham
★★★★★ 5/5
TrustpilotVery helpful sales assistant
Rating only, no written review.
Mrs · 13 April 2025
Agent replied · 6 June 2026
Thank you so much for your kind words! We're delighted to hear you enjoyed your visit and that our team made you feel welcome.
We take great pride in creating homes that people love and appreciate, and it's wonderful to know that came across during your time with us. If you have any further questions or would like to visit Manorwood again, we’d be more than happy to see you!
Kind Regards,
Thakeham
★★★★★ 5/5
GoogleRating only, no written review.
Kostica · 15 December 2024
★★★★★ 3/5
GoogleRating only, no written review.
Russell · 14 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.