5/5
I stayed their home for 42 months, I was very happy with their hospitality and service.
Agent replied · 24 October 2024
Thank you very much for your Rating! Much appreciated
Trusted Agent profile
★★★★★
50 reviews across 1 platform
89 Vicarage Lane, Stratford, London, E15 4HG, Newham E15 4HG
Smartlink Estates's Newham office at 89 Vicarage Lane is rated 4.6 out of 5 across 50 reviews on 1 platform, including 50 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
I stayed their home for 42 months, I was very happy with their hospitality and service.
Thank you very much for your Rating! Much appreciated
1/5
Recent experience disappointed me, they are not tenent friendly, they are not genuine when they speak to you. I had to struggle a lot to get my security deposit back.
Hi Bharathi, Thank you for your recent feedback. We are sorry if you feel disappointed in our service but we are struggling to understand why you feel this way. before you vacated the property you went abroad and you confirmed in writing that your relative who was sharing the property with you did not look after the property while you was away leaving it very filthy. Before the checkout date we sent an email to all the occupiers that property must be left in the same condition it was given to you. Unfortunately when the checkout was carried out, this was not the case. As you are aware your deposit was protected with DPS (government authorised company). They are the ones who decide if deductions can be made from the deposit. After reviewing the inventory report and checkout, DPS agreed to the deductions. There were more deductions but the landlord was kind enough to let go of them and refund most of your deposit. I hope you understand that it is important that properties are looked after and given back to the owner in the same condition they have given to you as it is unfair to the property owners who put their hard work and earnings to keep their properties in a good and well maintained condition.
5/5
Thanks, Smartlink Estates such a wonderful agency. Excellent services y strongly recommend it. Hopefuly I will rent a property in the future with you guys. Thanks a lot.
Dear Cristian Diaz, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst renting a property from us. We sincerely thank you for the positive review & hope you will rent with us again in the future.
5/5
Problem solving attitude from all staff member.good to have property with smartlink thank you for giving us home
Dear Aayushi, Thank you for taking the time to leave us feedback. We sincerely thank you for the positive review and hope you are enjoying your new house!
5/5
Very nice service Helpful staff Very pleased with service.
Thank you very much for your Rating! Much appreciated
5/5
We living on of the property.....the services is very good and very agency ...I recommend
Dear Doina, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you are receiving from us. We sincerely thank you for the positive review.
5/5
Good experience, very good communication, recommended.
Thank you very much for your Rating! Much appreciated
5/5
really friendly staff, great communication, very professional. really happy with them
Dear Preet, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you are receiving from us. We sincerely thank you for the positive review.
5/5
Good experience decent agents - operating with integrity. Would recommend!
Dear Amandeep, Thank you for taking the time to leave us a review. We are very pleased to hear about your experience with us. Thanks again for the feedback, and have an amazing day!
5/5
Good service and friendly staff
Dear Alex, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you have received from us. We sincerely thank you for the positive review and hope you are enjoying your new house!
5/5
Really helpful and confident agency.
Hello Vlad, we appreciate you taking the time to leave us this feedback. We wish you all the best for the future in your new home.
5/5
Rating only, no written review.
5/5
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Thank you
5/5
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Thank you
5/5
Rating only, no written review.
Thank you very much for your Rating! Much appreciated
5/5
Rating only, no written review.
Thank you very much for your Rating! Much appreciated
5/5
Rating only, no written review.
Thank you very much for your Rating! Much appreciated
5/5
Rating only, no written review.
Thank you very much for your Rating! Much appreciated
4/5
Rating only, no written review.
Thank you for the rating.
5/5
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Thank you for your ratings
5/5
Rating only, no written review.
Thank You
1/5
Rating only, no written review.
Thank you for your review. Dear J marts, . Unfortunately, we do not know who you are or the reason behind the review. We would like to speak with you, if you are happy to, to discuss the experience you have received. We strive to provide great customer service & most importantly we care about the safety of our tenants. If you would like to get in touch with me, please call on 0207 1000 999 or info@smartlinkestates.com to discuss.
5/5
Rating only, no written review.
Thank you very much for your Rating! Much appreciated
5/5
Rating only, no written review.
Thank you very much for your Rating! Much appreciated
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Smartlink Estates's Newham office has 50 reviews across 1 platform: 50 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Smartlink Estates is rated 4.6 out of 5 across all 50 reviews, and 4.6 out of 5 on Google from 50 reviews, checked 9 October 2026.
Smartlink Estates, 89 Vicarage Lane, Stratford, London, E15 4HG, Newham E15 4HG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.