Every review we hold for the Newham office, from every platform, shown as written. First names only.
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5/5
GoogleI have had a good experience with the Smart Link Estates agent. They are very responsible and friendly. They have always been in touch with me and whenever I have called them for any problem they have resolved it immediately. Especially Afridi, he is very amazing. I wish them all the best.
Tufayl Β· 17 July 2025
Agent replied Β· 24 October 2024
Thank you
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5/5
GoogleI had an excellent experience with Smart Link Estate London!
Tanya and Afridi were incredibly professional, fast and very friendly. They helped us with all the details and made everything easy and clear, without stress. They showed seriousness, patience and a lot of involvement in every step.
I highly recommend the Smart Link Estate team, especially Tanya & Afridi, to anyone looking for reliable real estate services in London! π
Ioana Β· 20 October 2025
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5/5
GoogleSmart Link is a fantastic agency. And they are very friendly. Every team member is invaluable. When I face any problems with the property then they solve all of the problems immediately. Especially Afridi and Tania are very helpful. Highly recommend.
Shahrin Β· 25 June 2025
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5/5
GoogleWe recently moved into a new rental home, and Tanya & Afridi from Smart Link Estates were absolutely amazing throughout the entire process. They guided us step by step, made everything seamless, and were always available to answer our questions. Their professionalism, dedication, and genuine care made our moving experience stress-free and enjoyable. We truly appreciate their support and would highly recommend them to anyone looking for a reliable and friendly real estate team!
Marius Β· 20 October 2025
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5/5
GoogleMaseera is a good real estate agent. She was good in showing houses and well coordinated in everything. Agency is itself is good too.
Mehak Β· 26 June 2024
Agent replied Β· 24 October 2024
Thank you. Very kind words for Maseera
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5/5
GoogleFantastic agency with exceptional staff. They are consistently professional and attentive, making the entire process smooth and stress-free. Especially Afridi, he is very freindly. Highly recommended
Shajneen Β· 27 June 2025
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5/5
GoogleAbsolutely love the team! They have been amazing from start to finish, clear communication throughout the whole process and moved into the property with no problem. All concerns were dealt with swiftly and fixed. Thank you to them for a fantastic experience
Diana Β· 13 April 2026
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5/5
GoogleIβm so happy to deal with smartlink estate as they working in a very professional manner, they let my property and my shop without headache.. help me to get the property licensed and all the legal staff.. highly recommended
Thank you Smartlink estatePositiveResponsiveness, Quality, Professionalism, Value
Laura Β· 25 October 2020
Agent replied Β· 24 October 2024
Dear Laura , Thank you for taking the time to leave us a review. We are very pleased to hear about your experience with us. Thanks again for the feedback, and have an amazing day!
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5/5
GoogleEverybody at SMART LINK ESTATES is amazing. I have been renting with them for quite a while and there is not one bad thing I can say about them. Friendly, efficient and so helpful. I have used other agencies before them and none of them could ever reach the standard these guys provide. They are just amazing! Highly recommended.
Masood Β· 27 April 2024
Agent replied Β· 24 October 2024
Thank you very much for your positive feedback. It was equally a great pleasure for us.
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1/5
GoogleSmart Link have falsely listed my flat as for sale online despite it not being for sale - surely a scam? They do not answer the phone.
Sarah Β· 2 May 2025
Agent replied Β· 24 May 2025
Hello Sarah,
Thank you for your call earlier. I appreciate the opportunity to clarify our position. As we discussed, I want to assure you that we are not scammers. All the properties we advertise are genuine and accurately represented.
If you have any further questions or need additional information, please donβt hesitate to reach out. Weβre here to help!
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5/5
GoogleWe had a Great experience with SMARTLINK ESTATES.
Good and prompt feedback thanks to Jay. He was always in time whenever we asked to see a property, or to have a meeting. β¦
Viorel Β· 17 April 2021
Agent replied Β· 24 October 2024
Thank you very much for your review! Much appreciated
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5/5
GoogleAs a landlord I have been very happy with Smartlink. I found their service very professional, reliable and friendly. They went well above my expectations in getting a tenant that I was happy with with the criteria i set. I have been dealing with the smart for the past 2 years. Jay, efredy & tanya who I have most of my dealings with. They keeping me up to date with feedback after each viewing via text.. Would definitely recommend them to any landlord
MR Β· 25 October 2020
Agent replied Β· 24 October 2024
Dear Sajid, Thank you for leaving such great and detailed feedback about your experience with Smartlink. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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5/5
GoogleThe best agency in town.They were very helpful and quick with every request that we had and Jay is the best agent that we've met.
CONTU Β· 25 October 2020
Agent replied Β· 24 October 2024
Dear Florin, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We will pass your feedback onto Jay. We hope you are enjoying your new home!
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5/5
GoogleExcellent service for over 5 years. Would highly recommend Smart Link. Thank you.
Keith Β· 17 April 2021
Agent replied Β· 24 October 2024
Dear Keith, we're happy to hear you had such a positive experience with our team! We always love to hear from our tenants, especially with such great feedback. We sincerely thank you for the positive review.
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5/5
GoogleSuper professional services provided by Smart Link Estates. They were extremely informative and prompt and proceeded with my application with utmost speed which is greatly appreciated.
Thank you guysβοΈ
Salvatore Β· 23 March 2024
Agent replied Β· 24 October 2024
Thank you
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5/5
GoogleVery friendly people willing to give you all the help and advice to find a property that meets your needs. I am delighted to have met you.
CA Β· 23 March 2024
Agent replied Β· 24 October 2024
Thank you for your lovely feedback. We are glad you had a lovely experience with us. We are also very pleased to have met you.
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5/5
GoogleFantastic agency with exceptional staff. They are consistently professional and attentive, making the entire process smooth and stress-free. Highly recommended!
ZEESHAN Β· 27 May 2024
Agent replied Β· 24 October 2024
Thank you very much.
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5/5
GoogleLettings team is quick and responsive. Very good communication and service.
Yizhi Β· 25 August 2024
Agent replied Β· 24 October 2024
Thank you very much
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5/5
GoogleThe process with Smart link estates went smoothly and within a 1-2days everything was sorted for us to proceed with getting the flat my girlfriend and I wanted. The online system they use references etc., was really user friendly and made everything much easier and quick. Thank you!
Shayne Β· 17 April 2021
Agent replied Β· 24 October 2024
Thank you very much for your Rating! Much appreciated
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5/5
GoogleThese guys are great. The employee Jay who dealt with me was always prompt in getting my issues resolved and always got back to me when i needed to ask him something, great guy, highly reccomend this guy. Great agency truely care for their customers !PositiveResponsiveness, Quality, Professionalism, Value
Y786Q Β· 25 October 2020
Agent replied Β· 24 October 2024
Dear Yasmin, Thank you so much for your amazing feedback. We really appreciate it and are thankful to have you as our tenant. You have been wonderful and very cooperative throughout your tenancy and even after. We hope that we can offer our services to you in the future. All the best.
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5/5
GoogleThey are very professional and know how to do their job very well.
Danielle Β· 23 March 2024
Agent replied Β· 24 October 2024
Hi thank you for your lovely feedback.
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5/5
GoogleI had a very good experience with this agency
Elena Β· 27 May 2024
Agent replied Β· 24 October 2024
Thank you, it was equally a very good experience for us too.
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5/5
GoogleSo wonderful estate sites
Odunlami Β· 2 September 2025
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1/5
GoogleThis agent has no idea about health and safety, it is very difficult to get them to do any repairs. Empty promises.
I do wonder how many vulnerable people they are taking advantage of...
J Β· 25 October 2020
Agent replied Β· 24 October 2024
Thank you for your review. Dear JJ, Firstly, We apologise that you felt the need to leave a review based on the experience you received with us. Unfortunately, we do not know who you are or which property you are referring to and we love to know so that we can assist you.
We would like to speak with you, if you are happy to, to discuss the experience you have received. We strive to provide great customer service & most importantly we care about the safety of our tenants.
If you would like to get in touch with me, please call on 0207 1000 999 or info@smartlinkestates.com to discuss.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.