Key2Key Property Management reviews

★★★★★ 5/5

Google

I’ve had a really great experience with this agency. Whenever I have any maintenance issue in the house, I just contact them and they respond very quickly. Any kind of problem, whether it’s repairs or anything else, is usually resolved on the same day, which I really appreciate. Their service is fast and reliable. A special thank you to Hassan for his excellent support. He is always helpful, responsive, and makes sure everything is sorted out quickly. I truly appreciate the service and would highly recommend this agency to others.

Harsh · 3 April 2026

★★★★★ 5/5

Google

We want to express our sincere gratitude to our letting agency for addressing our concern so promptly and efficiently. When our washing machine broke down, they took immediate action and arranged for a replacement without any hassle. A special thank you to Hassan, who went above and beyond to ensure the process was smooth and stress-free. His responsiveness and professionalism truly made a difficult situation much easier for us, and we couldn’t be more grateful. Thank you again for your excellent support!

Grace · 4 December 2024

★★★★★ 5/5

Google

I recently worked with Key2Key property management to rent out my property, and the experience was outstanding from start to finish. Hassan and the team were professional, communicative, and efficient in handling everything, from marketing the property to finding the right tenants. Hassan even took care of minor works that needed to be carried out, which really put me at ease and made the process stress-free. I truly appreciate their dedication and expertise, it made a big difference. Highly recommended for anyone looking to rent out their property!

Sanjida · 2 November 2024

★★★★★ 5/5

Google

I contacted K2K Property Management to Rent out my property. Their Director Mr Shah came over to my property and evaluated my rental property potential. He suggested further refurbishing the property to increase the rental income. I was introduced to Mr Hasan who would Project Manage the House Refurbishment. K2K were able to provide me with a 360 service from Home Refurbishment to acquiring a Tenant and full 12 months property management. A tenant was found quickly after the home Refurb. I’d like to thank Mr Shah for his quick delivery in finding a tenant and closing the deal quickly, cheers. A special mention goes to Hasan though, couldn’t have done it without him, he held his own, kept his nerve, managed the home refurb effectively and consistently updated me on costs and challenges he faced, which were not easy ones considering it was an old and outdated home, he delivered the goods, thanks Hasan, and also for guiding the builders with the home deco and materials. Also a special thanks to the Builders, despite the work taking twice as long, the quality of the work that they delivered was outstanding, in particular the bathroom, it looks great.

Wadi · 12 July 2024

★★★★★ 5/5

Google

I have had the pleasure of working with Chrystal and the team at Key 2 Key Management, and I must say they are simply outstanding. Chrystal's dedication to her role as a property manager is unparalleled. She consistently goes above and beyond to ensure that both tenants and landlords are satisfied. Key 2 Key Management exemplifies exceptional customer support. Whenever there have been issues related to properties, Chrystal and her team have been swift and efficient in resolving them. Their responsiveness and professionalism truly set them apart in the industry. As a landlord, I have greatly appreciated Chrystal's proactive approach to property management. She handles everything with precision and care, ensuring that all aspects of property maintenance and tenant relations are managed seamlessly. Overall, I cannot recommend Chrystal and Key 2 Key Management highly enough. If you're looking for a property management company that delivers on their promises and provides exceptional service, look no further. Chrystal and her team are the epitome of professionalism and efficiency in property management. --- A very happy landlord. Please see how quickly and efficiently the work was done in a matter of hours.

Smart · 12 July 2024

★★★★★ 5/5

Google

I rent a flat managed by Key2Key Property. The flat was previously managed by a different agency, and its condition left much to be desired. Chrystal helped me a lot with my offer to the landlord. On the day I received the keys, she noticed several issues that I hadn’t even spotted myself and quickly arranged for them to be fixed. She was very professional and a very kind person!

Evgenii · 20 March 2026

★★★★★ 5/5

Google

I have been renting with key2key for over 7 years in the same property. Every time there is an issue they are very quick to sort it out. The out of hours maintenance service ran by Hasan is always super responsive and always gets things done quick. Thank you to all the key2key staff.

Katya · 27 November 2024

★★★★★ 5/5

Google

I had a wonderful experience with Key2Key Properties. Gabor was extremely professional and informative throughout the entire process, making everything smooth and easy for me. A big thank you also to Hasan, who was very friendly, explained …

Roxane · 17 June 2025

★★★★★ 5/5

Google

Hassan from Key2Key Properties went above and beyond to help us out. He arranged an electric key for my property that he doesn’t even manage, within just half an hour! His professionalism and willingness to assist in such a timely manner were truly impressive. Highly recommend his services. Great work, Hassan, and thank you!

Syed · 21 November 2024

★★★★★ 5/5

Google

The process of rental was really smooth and the paperwork was not difficult to navigate. The communication with Chrystal was really fast. She answered all my questions and she was very friendly and helpful. I was able to move in in about 2 weeks from the viewing and I couldn’t be happier with my new home. I would definitely recommend Chrystal for her friendly approach and professionalism.

Alexandra · 14 January 2024

★★★★★ 5/5

Google

Excellent service 👍👍we are really happy with our new apartment and all thanks to Gabor from key2key property management for his great work to make all the process stress free and simple. Great job man👍 …

Olayiwola · 11 May 2025

★★★★★ 5/5

Google

Perfect service for landlords Perfect service. Clearly went above and beyond what was required. Found me really nice tenants , very quickly. When there was a tiny isssue with new boiler, resolved before I even knew. Completely no stress for landlords. Can not recommend more highly Date of experience: September 06, 2024

Anthony · 10 September 2024

★★★★★ 5/5

Google

Mahbub and his team managed our property for 8 years, they were always going the extra mile and clearly communicated with us. They are not managing our property currently and are still available to help me with matters related to the property. They were exceptional during the COVID pandemic, ensuring that we continued to receive our rental as well as supporting the tenants at the same time. A very supportive business that meets the needs of their varying clients. Thank you Mahbub.

Mr · 10 November 2022

★★★★★ 5/5

Google

Key2Key real estate services are amazing. I’ve had a recently a great service from them. From arranging me a house to rent in less than a day to documents and handling of the key was done efficiently. Great customer service that are rear to see among real estate now a days. Special thanks to Mahbub(managing director) who personally take care of the matters and Ifayet a great person. Highly recommended to use their services. It’s just a matter of time when I buy my new house through them.PositiveProfessionalism

Rohit · 10 November 2022

★★★★★ 5/5

Google

I have just moved into the property. It’s as advertised and the agency even got everything cleaned and ready. I am so happy with my experience after having bad experiences with other agents. Very professional check in. Thank you Hasan for making it all happen.

Patel · 2 November 2024

★★★★★ 5/5

Google

I moved in to one key2key properties just before the start of the year Gabor was helpful with explaining the process getting documentation sent over quickly and the key collection process. …

Shelah · 17 April 2025

★★★★★ 5/5

Google

I have just onboarded with Key2Key for their property managed services. The service has been great, with the communication and guidance from prospecting tenants to tenancy set-up and any compliance needed. Abid was really helpful and made the experience all the more easier. Highly recommend Key2Key for their property management services

Noor · 12 July 2024

★★★★★ 5/5

Google

I've had an exceptional experience with Key2Key Property Management. From the moment I expressed interest in my flat, Chrystal was there every step of the way. Her customer service was top-notch, making the process of securing and moving into the flat seamless. Key2Key's dedication to their clients is evident in their service. Highly recommend both the company and Chrystal!

Fatmata · 14 January 2024

★★★★★ 5/5

Google

I would like to express my utmost satisfaction with chrystal Angus from Key2Key Letting Agent. Her exceptional professionalism, meticulous attention to detail, and unwavering dedication have truly set a standard of excellence. Throughout my renting process, Crystal’s prompt and efficient assistance made a significant impact. I wholeheartedly recommend Chrystal for her outstanding service and commitment to client satisfaction

Pg · 14 January 2024

★★★★★ 5/5

Google

While I was renting a property, my agent’s name was Gabor, such a nice, friendly, professional and helpful person. Whatever I requested for the property, he fulfilled everything. It was a pleasure and great experience to deal with him and his agency.

Mahmudul · 27 March 2026

★★★★★ 5/5

Google

Gabor provided me with excellent service, in addition to his professionalism. He also advised me on where I would fit in best be because he has extensive knowledge of all the tenants. He showed me homes that perfectly matched my preferences! And he guided me throughout the entire process related to the references. Finally, everyone in the office was very friendly and provided me with information, as well as helping me get the furniture I needed. I am very grateful and highly recommend them!

Georgiana · 7 December 2024

★★★★★ 5/5

Google

The best property agency in London Best staff as well Out flat has good maintainance with support of Mahboob and Hasan .. Thank you Key2key With lots of love and support ❤️

VIPPALA · 10 April 2026

★★★★★ 5/5

Google

Housing in london has been a nightmare this year! Hasna and the managing director, Mabz, have been incredibly helpful. Both made themselves available at all times of the day, worked to resolve problems quickly and were incredibly kind the entire time. I really appreciate their help

Rebekah · 10 November 2023

★★★★★ 5/5

Google

It is a pleasant place to stay and Gabor from Key2key property management was really helpful in throughout the process of move-in. I appreciate his efforts and kindness.

Naga · 17 February 2026