1/5
Not recommend at all
Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid

Trusted Agent profile · Newham
★★★★★
801 reviews across 2 platforms
272 Barking Road, London, E13 8HR, Newham, E13 8HR
Hunters's office in Newham, at 272 Barking Road, is rated 2.8 out of 5 across 801 reviews on two platforms, including 186 Google reviews rated 4.6.
Every review we hold for the Newham office, from every platform, shown as written. First names only.
1/5
Not recommend at all
Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid
1/5
Appalling customer service from the…
Appalling customer service from the stoke office and I'm not even one of their tenants, had the misfortune to be involved with a leak from one of their tenants, it took over 6 months to get to the repair stage which when done was really poor workmanship so I'm having to do it myself, the staff are unhelpful and don't care so if they treat third party tenants like that it must be really bad for their own tenants.
1/5
We booked 2 viewings for 2 different properties in the same day and they made a mistake by showing us the wrong property so we had to book the viewing for another day. After booking the viewing for another day we have been called 10 minutes before the scheduled time to tell us that they can not honour the viewing. It took us 1h to get to the property so we cand be on time. 1/10 costumer service.NegativeQuality, Professionalism
Hi Claudiu, We are sorry if you feel that the service you received has been below your expectations. We at Hunters take customer service very seriously. If you would like to discuss the matters you have raised, please don’t hesitate to contact us.
5/5
I have dealt with Janet Tretton at the…
I have dealt with Janet Tretton at the company's Newington Green office since 2008 and have always found her helpful, courteous and reliable. She has been of great assistance in dealing with many issues over the years.Bronwen Holly
5/5
Hunters Northenden branch
Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.
5/5
I have been with M&M property since…
I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani
5/5
Big thanks to Hunters estate agents, so thrilled with the sale of our property and the service provided throughout the whole experience. Special thanks to Gary Davis for keeping us at ease, super helpful and very professional!
Hi Casey, Thanks for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help
1/5
Hunters is a joke
I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.
5/5
Hunters were amazing at helping us buy our first property. As first time buyers, the buying process can be daunting, but Hunters were there every step of the way. Saif in particular was brilliant and went above and beyond to help us get the sale over the line (even when solicitors were being troublesome). Highly recommended.
Hi Matt, Thanks for taking the time to leave us feedback. We are delighted that you had such a great experience with Hunters, in particular Saif and was more than happy with the service your received. We love helping our clients and always aim to meet every expectation. If there's anything further we can do for you, we would be more than happy to help
5/5
A huge thank you to the Hunters Team especially Ahsan from lettings! Everything went smoothly and Ahsan made me feel reassured thriugh the whole process !PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your kind words Nikki. It really does mean a lot to us and we always strive hard to make what could be a stressful time, an actual positive experience. Thank you again for the great review and we wish you the best.
1/5
Put things in place so the eldely…
LUDLUM HOUSE 1 ROOM £ 140 A WEEK ....Put things in place so the eldely residents can enjoy there life there change him That runs it he is useless never there gettjng paid too siy on his fat arse the cleaner well thats a waate of time
5/5
Big thanks to Ahsan and all the Hunter team, they are amazing! They respond my requests so efficient, I am very happy with their amazing service.PositiveResponsiveness, Quality, Professionalism
Hi Ge Yang, Thanks for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help
5/5
George was very reassuring, honest and reliable during the process of selling my flat. He couldn’t have promoted my property more. Very supportive and reliable. Highly recommend!
Hi Pamela, We are delighted you are pleased with the service you received from Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help
2/5
An unfortunate attitude from Hunters
My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.
1/5
Dishonest and unprofessional
We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!
1/5
Waste of time
As working professionals who can rarely get free time during the weekdays, it's extremely annoying to book days off to view properties to find they're by application, and we submitted our application the day we viewed, only to have the application be rejected because it wasn't processed in time before the landlord accepted an alternative application. Not worth the time.
5/5
Excellent service !Bhupinder was exceptional in keeping us updated and informed on progress. I would have no hesitation in recommending Hunters and specially Bhuupinder as very professional. Great team!Well donePositiveProfessionalism
Hi Ramona, Thanks for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help
5/5
I had a very pleasant experience with Hunters Plaistow from the day I'd rented a house with them, especially with their member Bhupinder Sira. Responsibility and promptness are their key features. Though I had to leave them due some unfortunate personal circumstances, they had shown the same professionalism throughout till the end. Bhupinder helped to get the things done with ease during all the time. I wish I would make a deal with them again in short future.
Hi Chaitanya, Thanks for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help
1/5
Hunters Horncastle:
Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible
5/5
We used hunters to put our house up for sale
We used hunters to put our house up for sale in October 2024. Despite a few problems with surveys etc Hunters manged to sell our house to a cash buyer. the communication and updates during the process were very clear and professional. Selling a home is a very stressful experience however hunters helped us throughout the journey
5/5
Having rented out four different properties over the last 7 years in east London, I’ve had a lot of experience of estate agents. Hunters have provided the most outstanding service so far. I wish I found them sooner. Hunters were recommended to me by a neighbour. Bilal and Bhupinder at the Plaistow branch have been my points of contact. It has been excellent building up a good relationship with them and only dealing with them rather than a different person each time. They source tenants that take care of my property, they are excellent and straight forward communicators and have offered really good advice. They are experts in their field. I feel a level of reassurance with them that I’ve never had before. They are very bright and always on the ball. Many times I’ve found myself thinking how grateful I am for being recommended Hunters. Hunters also use contractors with reasonable rates.
Dear Victoria Carpenter, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Hunters Plaistow whilst renting your property. We always love to hear from our customers, especially with such great feedback. Thank you, have a fantastic day!
2/5
I was buying a house through hunters
I was buying a house through hunters, wasn’t the best experience in the world. When it came to getting the keys from the bishop Auckland office, I was told to wait outside in the cold for 15 minutes, then presented with 1 key by itself, there was no congrats on your first home or any welcome gifts or anything, just here’s your key, see you later 👍🏼😂 got into the house, it wasn’t clean, the kitchen had been flooded which warped all the kitchen floor which I then had to pay to get it sorted. They should have done a check once the owners were out the house in order to make sure it was in a fit state and as seen on the viewings. I’ve since rented out houses around that area and stayed well clear of hunters, I would never use them again after the experience I had with them.
1/5
Poor overall
Poor overall! The property we were interested in was over valued by more than 10% and yet they wanted offers in excess of ?! My communication with staff was defensive and not amiable not sure why! My advice check out your move to check the property is actually worth what they say it is? Before you buy 🤗
5/5
Throughout the sale of my house I found…
Throughout the sale of my house I found Hunters amazing. I found Vicky was so supportive and helpful and kept me updated. I would definitely recommend and use hunters again. Thank you so much
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