Trusted Agent profile · Newent
★★★★★
161 reviews across 2 platforms
4 High Street, Newent, GL18 1AN
Steve Gooch Estate Agents's office in Newent, at 4 High Street, is rated 4.6 out of 5 across 161 reviews on two platforms, including 149 Google reviews rated 4.6.
Every review we hold for the Newent office, from every platform, shown as written. First names only.
1/5
GoogleVery blunt, unhelpful, couldn’t wait to put the phone down on me. Absolutely appalling customer service, what’s the point in being in this industry if you don’t want to offer customers anything. May as well quit your job!NegativeQuality, Professionalism
5/5
GoogleAs a landlord, I feel relaxed and stress-free, thanks to all the professionals services.
5/5
GoogleThe team were very helpful in answering any questions I had throughout the rental process and always seemed to have my best interests at heart.
5/5
GoogleHighly recommend. Really quick replies, paperwork and all queries dealt with super fast! Really understanding and not judgemental.
5/5
GoogleWould highly recommend. Excellent service during difficult times. Professional, efficient and very helpful, nothing was too much trouble with a sale that was complicated by distance, recent bereavement & Covid19. Thank youPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe Newent office couldn't help enough when we were purchasing through them, especially with the 30th June deadline looming they did everything they could to help push this through for us just in time! Highly recommendPositiveResponsiveness
2/5
GoogleMy daughter and I have called three times over the past two weeks for information. The first two calls were not returned at all, and the third took over a week, by which time we had gone to an agent in Lefbury.
5/5
GoogleExcellent plain & clear communication.
5/5
FacebookHighly recommend Steve Gooch mitcheldean Branch, Fantastic service and helped us find our first house. Nothing is too much trouble for them. Thank you for our pack and card meant alot
5/5
GoogleI have been using the lettings team for 2 years so far, they have been nothing but polite, professional, and efficient.
5/5
GoogleOutstanding service. Nothing too much trouble for the team and very good feed back at all times. Thoroughly recommend them.
5/5
GoogleGood company, always kept us informed. Everyone helpful
5/5
GoogleGreat job selling my property, communication was amazing, thanks for keeping us fully informed through the process Many thanks
5/5
GoogleSale dealt with efficiently and profesionally. Would use again
5/5
GoogleGreat experience. Received a lot of support from Sarah especially. Thank you very much for the help
5/5
GoogleA professional service demonstrating great teamwork and customer care. Thank you.
5/5
GoogleVery friendly and knowledgeable staff and five star online website. Would highly recommend this company.
5/5
GoogleHelpful and informative
5/5
GoogleExcellent service,advice and feedback.
2/5
GoogleViewing rather hurried and uninterested. Given form to complete, which was missing some required information. Why not print a new form then?NegativeProfessionalism
5/5
GoogleExcellent Customer Service from Rhys and Jo and all the team.
5/5
GoogleWonderful service, very helpful and informative for first time buyers!
5/5
GoogleFantastic service .. sold my house in two weeks and completed in eight .. excellent communication throughout the process .
5/5
GoogleVery professional, and handled with ease
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
