Trusted Agent profile · Newcastle Upon Tyne, Tyne & Wear

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Walton Robinson Newcastle Upon Tyne reviews

2.4

★★★★★

471 reviews across 1 platform

101 Percy Street, Newcastle Upon Tyne, Tyne & Wear, NE1 7RY

Walton Robinson's office in Newcastle Upon Tyne, Tyne & Wear, at 101 Percy Street, is rated 2.4 out of 5 across 471 reviews on 1 platform, including 471 Google reviews rated 2.4.

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2.4 / 5

471

Reviews on Google

This office

Reviews may appear on more than one platform.

About Walton Robinson Newcastle Upon Tyne

LETTINGS | PROPERTY MANAGEMENT | SALES | BUY TO LET | REFURBISHMENT | FURNISHING | Walton Robinson are registered members of the Association of Residential Letting Agents (ARLA) and the National Association of Estate Agents (NAEA). This means you can trust us to uphold the high codes of conduct and standards of the associations. These awards mean we are qualified to give you up to date expert advice and you can be assured you are dealing with a professional agent. We can take care of the full circle; source you a property, complete inspections and viewings, complete the sale working as point of contact for all solicitors, instruct and supervise any refurbishments or improvements required then let and manage the property. http://www.waltonrobinson.com/

Reviews

Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.

1/5

Google

Avoid at all costs.

Edward · 19 May 2021

1/5

Google

Rating only, no written review.

Daniel · 24 April 2021

Agent replied

Hi Daniel. I am sorry to see that you have left us a poor review. As your tenancy with us ended over six years ago, I would like the opportunity to discuss the matter with you. Please can you call me on 0191 231 6071 at a convenient time. Many Thanks. Amy Gibson.

1/5

Google

Rating only, no written review.

Jack · 27 November 2020

Agent replied

Hi Jack. I am sorry to see a low star rating from you. Please can you provide me with a little more information so that we can look into the matter further for you. I can be contacted on 0191 231 6071. Amy. WR.

1/5

Google

Rating only, no written review.

Srijina · 2 November 2020

Agent replied

Hi Srijina. I am sorry to see that you have chosen to leave us a poor review. Please can you give me a call on 0191 231 6071 so that we can discuss further. Amy.

1/5

Google

Rating only, no written review.

Ben · 23 October 2020

Agent replied

Hi Ben. I am sorry to see a low star rating from you. Unfortunately I have been unable to locate you on our system. Please can you call me on 0191 231 6071 so that we can discuss further. Many Thanks. Amy.

1/5

Google

Rating only, no written review.

Harry · 23 October 2020

1/5

Google

Rating only, no written review.

Harry · 2 October 2020

Agent replied

Hi Harry. After checking our system I cannot see that you have been a tenant with us before. Please can you give me a call on 0191 2316071 and provide some further details so that I can look into the matter further for you? Many Thanks. Amy

1/5

Google

Rating only, no written review.

Harley · 2 October 2020

Agent replied

Hi Harley. I am sorry to see that you have chosen to leave a poor review for us. I understand that the deposit return process can be frustrating and that you have now raised a dispute with the TDS. Hopefully there will be a swift response for all parties. Many Thanks. Amy.

1/5

Google

Rating only, no written review.

Wise · 14 September 2020

Agent replied

Hi. I am sorry to see that you have chosen to leave a poor review for us. I am of course, unable to locate you on our system based on the details you have left. I would be grateful if you could please call me on 0191 231 6071 to provide a little more inform and allow us to look further into any issues you have. Amy WR.

1/5

Google

Rating only, no written review.

Daniel · 14 September 2020

Agent replied

Hi Daniel. We are disappointed to see you have left a poor star rating for us. Unfortunately I am unable to locate you on our system based on your name above. Please can you call me on 0191 231 6071 so that we can discuss the matter further. Many Thanks. Amy. WR.

1/5

Google

Rating only, no written review.

Frankie · 14 September 2020

Agent replied

Hi Frankie. We are very sorry to see that you have chosen to leave us a poor review. Unfortunately I am unable to locate your name on our system so I would be grateful if you could please call me on 0191 231 6071 at a convenient time so that we can discuss further. Many Thanks. Amy. WR.

1/5

Google

Rating only, no written review.

Charlie · 14 September 2020

Agent replied

Hi Charlie, we are sorry to see you have been unhappy with our services. Please can you contact us on 0191 243 1000 or email enquiries@waltonrobinson.com to discuss further and enable us to resolve any issues? Kind regards, WR

1/5

Google

Rating only, no written review.

JB · 14 September 2020

Agent replied

Hi Joel. Your previous property supervisor Dale has tried to call you this morning to discuss any issues you may have, but has been unable to get through. Please can you call Dale on 01912554449 at your earliest opportunity. Kind regards, WR

1/5

Google

Rating only, no written review.

Jenni · 14 September 2020

Agent replied

Hi Jen, we are sorry to see you have been unhappy with our services. Please can you get in touch on 0191 243 1000 or enquiries@waltonrobinson.com with your full name and property address so we are able to look into this for you? Kind regards, WR

1/5

Google

Rating only, no written review.

Karen · 14 September 2020

Agent replied

Hi Karen, we cannot find your name on our system. Please email enquiries@waltonrobinson.com with the full details behind your rating and we will do all we can to resolve any issues. Kind regards, Sally

1/5

Google

Rating only, no written review.

Ellie · 14 September 2020

Agent replied

Hi Ellie, we are unaware of any reason you have been unhappy with our services, please get in touch to discuss this with us directly and we will do all we can to resolve any problems. Kind regards, WR

1/5

Google

Rating only, no written review.

Lauren · 14 September 2020

Agent replied

Hi Lauren, please get in touch to let us know why you have left this rating so we can aim to resolve any reason you may be unhappy. You can contact the property supervisor Dale on 0191 255 4449 or email dale@waltonrobinson.com. Kind regards, WR

1/5

Google

Rating only, no written review.

Merim · 14 September 2020

Agent replied

Hi Merim, we're sorry you are unsatisfied by the services provided by Walton Robinson. We will be in touch today to discuss this further. If you would like to contact us directly please call one of our property supervisors Samantha Anderson on 0191 255 4448. Thanks WR

1/5

Google

Rating only, no written review.

Emma · 14 September 2020

Agent replied

Hi Emma, we're sorry to hear you have not been satisfied with the services provided. We understand a bedroom door was left unlocked after a viewing on Friday, we're working with our lettings team to ensure this does not happen again. We apologise for any incovinience caused, if you would like to speak to Samantha your property supervisor please call her on 0191 255 4448 or email samantha@waltonrobinson.com. Regards, WR

1/5

Google

Rating only, no written review.

C · 14 September 2020

Agent replied

Hi Charlotte, we are sorry to see you have been unhappy with our services. A member of our new tenancies department has called and left you a voicemail. Please give us a call back on 0191 243 1000 so we can discuss this further and aim to resolve any issues. Kind regards, WR

1/5

Google

Rating only, no written review.

Shaun · 14 September 2020

Agent replied

Hi Shaun, we're disappointed to see you are unhappy with our services. We understand you have been in contact with your property supervisor Tom Charlton. Our office is now closed for the evening but please feel free to call him from 9 am tomorrow morning on 0191 231 6073 to discuss your deposit return further. Kind regards, WR

1/5

Google

Rating only, no written review.

Danyal · 14 September 2020

Agent replied

Hi Danyal, thank you for your feedback. Unfortunately, we are unable to find you on our system. Please get in touch with us on 0191 243 1000 to let us know your full name and property address so we can look into this further. Regards, WR

1/5

Google

Rating only, no written review.

Plusversity · 14 September 2020

Agent replied

Hello, thank you for the feedback and we are sorry you are unhappy with the service provided by WR. We take customer feedback seriously and so, would like to look into the issues you experienced to understand why you were unhappy. From the review you left, we are unable to identify your property details. Please email them across to myself holly@waltonrobinson.com in order for us to further investigate this for you. Regards, WR.

1/5

Google

Rating only, no written review.

Lexie · 14 September 2020

Agent replied

Hi Lexie, thank you for the feedback and we are sorry you are unhappy with the service provided by WR. We take customer feedback seriously and so, would like to look into the issues you experienced to understand why you were unhappy. From the review you left, we are unable to identify your property details. Please email them across to myself holly@waltonrobinson.com in order for us to further investigate this for you. Regards, WR.

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Questions about Walton Robinson Newcastle Upon Tyne

How many reviews does Walton Robinson Newcastle Upon Tyne have?

Walton Robinson's Newcastle Upon Tyne office has 471 reviews across 1 platform: 471 on Google.

What is Walton Robinson Newcastle Upon Tyne's rating?

Walton Robinson Newcastle Upon Tyne is rated 2.4 out of 5 across all 471 reviews, and 2.4 out of 5 on Google from 471 reviews.

Where is Walton Robinson's Newcastle Upon Tyne office?

Walton Robinson Newcastle Upon Tyne, 101 Percy Street, Newcastle Upon Tyne, Tyne & Wear, NE1 7RY.

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