Trusted Agent profile · Newcastle Upon Tyne
★★★★★
196 reviews across 1 platform
Harewood House, 49 Great North Road, Gosforth, Newcastle Upon Tyne, NE3 2HH
Reeds Rains's office in Newcastle Upon Tyne, at Harewood House, is rated 4.8 out of 5 across 196 reviews on 1 platform, including 196 Google reviews rated 4.8.
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleWe are very happy, highly recommended if you want stress-free experience! We had a big moved from London to Newcastle last week and Adam from Reeds Rains Gosforth made the entire process seamless and efficient. From the moment I first reached out to inquire about the property for rent to the completion of our tenancy, he made the entire process stress-free. Thank you Adam! You made our renting experience a delightful one, and I am very grateful for your support throughout.
5/5
GoogleI was nervous to rent my property but so glad I decided to rent through Reeds Rains. From day one, they have been so helpful, going above and beyond to help me out and ease my anxiety about the whole process. Phil was particularly wonderful - he sorted everything out for me and kept me informed of everything that was needed/done at the property prior to viewings. When I emailed for updates, Adam was also swift to respond. I also sorted my insurance through the company recommended by Reeds Rains and they too were very efficient and professional. I went from being really anxious about renting to being so excited about the tenant moving in. Would highly recommend!
4/5
GoogleWe appreciated the constructive advice given at the point we were deciding on which estate agency to use, the advice given on the market value was the most accurate in view of the price we eventually sold it for. Our experience of dealing with the staff in the office was extremely good; professional and friendly, our main interaction once the house was on the market was very positive. We were notified of viewings although not always given feedback without specifically requesting it. The only time we were not notified of a visit was when the eventual buyer’s surveyor attended the address, we found out via the next door neighbour. From the point where we received offers from 2 prospective buyers the Sales Negotiator used her experience and skill to guide us through the process which resulted in best and final offers. We were delighted to receive the full original asking price for the property.
Thank you for sharing your detailed feedback! We're thrilled that our advice on market value was accurate and that your overall experience with our team was positive. It's great to hear that you found our staff professional and friendly, and that our Sales Negotiator successfully guided you through the final stages of the sale, leading to a fantastic outcome.
5/5
GoogleChris at Reeds Rains has been incredibly professional, responsive, and supportive throughout the entire renewal letting process. His clear communication, attention to detail, and proactive approach made everything smooth and stress-free. I truly appreciate his dedication and would highly recommend his service to any landlord or tenant!
Thank you so much for your kind words and thoughtful review! We're delighted to hear that Chris provided such a professional and supportive service throughout your renewal process.
5/5
GoogleFantastic service, well organised, prompt, informative, great advice..... honest advice ,very much recommend, thankyou Reeds Raine, Morpeth branch...
Thank you so much for your review! We're so pleased you are happy with our service!
5/5
GoogleElla + Maddy (& the whole team) have been excellent! For me: - their communication is excellent; regular updates. - flexible to our needs - great photography & 360 virtual tour I can see why they have so many good reviews.
We're delighted to see that you are happy with our service! Thank you so much for the kind review!
5/5
GoogleMadeline always answered promptly to any emails and queries during our first time buyer journey. She made the process so much easier to understand and was our key link for communication with our seller, which helped us move into our new home in under 12 weeks! We also other members of the team at viewings who were lovely! Thanks so much everyone!
Thank you for your wonderful feedback! We’re so pleased to hear that Madeline could make your first-time buying experience smooth and easy to understand. It's great to know she was able to keep the communication clear and help you move into your new home so quickly! We’ll also pass on your kind words to the rest of the team. Congratulations on your new home, and thank you again from everyone at Reeds Rains!
5/5
GoogleI have found the agents at Reeds Rains to be very responsive and helpful throughout both the process of me selling my property and, hopefully, buying my next.
Thank you for your lovely review!
5/5
GoogleThank you to the Gosforth team for their excellent service and support. Delighted to sell the house for full asking price. Fees paid were very fair compared to those prices that other local agents were charging.
Thank you for your lovely review. We're so pleased you were happy with the service from our team. It's always our aim to provide great value and a smooth selling experience, so we're delighted everything went well with your sale. Best wishes for the future!
5/5
GooglePhil gave a friendly yet professional valuation, and since then Elsa and Maddie have worked really hard arranging viewings and managing offers. Great service so far from the Reeds Rains Gosforth team!
Thank you so much for your review! We're so pleased you are happy with our service!
4/5
GoogleThe Agent was really helpful and responsive. They expedited the referencing process so that I could move into the house as soon as possible.
Thank you for taking the time to leave us a review! We're delighted to hear that you found our agent helpful and responsive, and that the referencing process was expedited to accommodate your needs. If there are any specific areas you believe we could improve upon or additional features you'd like to see, to achieve a 5-star experience next time, please feel free to share your feedback with us. We're committed to continually improving and providing the best possible experience for our clients. We appreciate your support and look forward to serving you even better in the future!
5/5
GoogleMy experience was smooth and stress free. Agent was very helpful and communicated clearly on all details needed to be met.
Thank you so much for your kind words! We're thrilled to hear that your experience with us was smooth and stress-free. Our team works hard to ensure clear communication and assistance throughout the letting process.
5/5
GoogleExcellent service by Reeds Rains Gosforth, securing a quick sale at a good price for a family member's bungalow following his move into a care home. Always quickly responsive to queries and willing to help in any way they could. We were also very satisfied with the work of the lawyers and house clearance specialist they recommended.
Thank you for your kind review! We're so glad we could assist with the sale of your family member's bungalow and that everything went smoothly. It's great to hear that our recommendations for the lawyers and house clearance specialist were also helpful. Providing responsive and supportive service is our priority, and we’re happy we could make the process as seamless as possible for you. Thanks again from everyone at Reeds Rains Gosforth!
5/5
GoogleChris, Phil, and the team have been excellent. Responsive, friendly - highly recommended. Thankyou Chris for your sterling help.
Thank you for your kind review!
5/5
GoogleHighly recommend reeds rains gosforth who helped make renting easy and stress free. Kirsty was extremely helpful and quickly replied to any queries I had. Thank you!
Thank you so much for taking the time to leave such a wonderful review of Reeds Rains Gosforth! We greatly appreciate your recommendation and are thrilled to hear that your renting experience with us was easy and stress-free. Our goal is to make the renting process as smooth as possible for our clients, and it's heartening to know that we achieved that for you.
5/5
GoogleExcellent and professional service! Kirsty has been very helpful, making the whole renting process as smooth as possible!
Thank you very much for your kind words! We're thrilled to hear that Kirsty provided you with excellent and professional service throughout the renting process. Making the experience as smooth as possible for our clients is always our top priority.
5/5
GoogleWe recently sold a property with Reeds Rains at Gosforth. It wasn’t the easiest of sales with various issues along the between solicitors etc. But I have to say the team at Reeds Rains, in particularly Phil, Jane, Alan and Danielle were excellent at reassuring us re the various issues we experienced along the way, and we’re absolutely fantastic at chasing solicitors and communicating with us keep us up to date. A much more professional service than we’ve experienced in the past with some of their competitors.
5/5
GoogleThey have been fantastic with helping my husband and I with our house purchase. Good communication, support and answered all our questions with good detail. Thank you
Thank you so much for your kind words. We're delighted to hear you had a great experience with us, and we hope you will be happy in your new home.
5/5
GoogleI highly recommend Reeds Rains, Gosforth if you are looking for an estate agents to sell your home. I received a professional service with excellent communication and advice throughout. The team were great. Special thanks to Phil who paid attention to detail when valuing my home and Alan who gave timely and helpful advice.
5/5
GoogleGreat service excellent customer service
Thank you for your review!
5/5
GoogleWe received a professional service from the start to the end of the process to rent a property through Reeds Rains. Phil was very knowledgeable when it came the properties he was showing us, on time, very polite, professional and reliable. We were then liaising with Nichola who took us through the contracts, getting the keys arranged and was able to answer any questions we had for her 'on the spot'. Nichola was also very polite, professional and reliable and we hope to have the same experience for years to come as our main point of contact for any issues that may arise in the future relating to the property. The process was quick, painless, and most importantly 'on time' and Nichola stuck to all time-frames agreed upon. Thanks!! Michael and Tophia
5/5
GoogleWe recently purchased our new home and the entire experience was smooth, professional, and surprisingly stress-free. Madeline Hipkin helped us navigate offers and negotiations with ease. Highly recommend to anyone looking to buy a home!
That’s fantastic news! Congratulations on having your offer accepted! It sounds like Madeline Hipkin did a great job guiding you through the negotiation process.
5/5
GoogleThe experience I had with Reeds Rains Gosforth, everybody I spoke to and met in person, from initial viewing, to negotiation, to sales progression and completion was 1st class. Everyone was a pleasure to deal with, I didn't have to be the one always to make the calls and they (especially Michelle) kept me in the loop the entire time and I was the buyer, so not even their customer! If ever I sell a house in the future, I will be sure to use Reeds Rains Gosforth (if they give me a good price :-))
5/5
GoogleReeds Rains were very efficient with setting up viewings and always gave feedback. Alan gave us constructive and meaningful advice over the months and always discussed their recommendations about the next steps/reducing the price. Alan was always totally up to speed with where we were at and we felt confident he was working for us to sell the house. Compared to 2 other agents we listed with, Reed Rains were by far the best! Thank you.
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Reeds Rains's Newcastle Upon Tyne office has 196 reviews across 1 platform: 196 on Google.
Reeds Rains Newcastle Upon Tyne is rated 4.8 out of 5 across all 196 reviews, and 4.8 out of 5 on Google from 196 reviews.
Reeds Rains Newcastle Upon Tyne, Harewood House, 49 Great North Road, Gosforth, Newcastle Upon Tyne, NE3 2HH.
