Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMartin & Co in Newcastle staffs,have just managed to sell and take to completion a rental property I owned for 10 years in that area.
From initial contact to completion they were first class.
Gill in the sales office was outstanding,a true professional. She guided me through the ups and downs,
Was always available for any queries and even when the initial buyer fell through,she managed to contact a original viewer and ultimately sell the property to that person. Nothing was to much trouble for her. A Great asset to Martin & Co.
Also Chris the valuer deserves a mention,really nice guy.
I wouldn't, bother going to anyone else,save yourself the bother and just use Martin & co,true experts in this field.
Thank you all so much.
Paul hugh
Paul · 30 December 2024
★★★★★ 5/5
GoogleFor several years now, my wife and I have used Martin & Co for tenant find and property management services. I have always found them to be very efficient , highly communicative, very helpful and nice people to deal with. I don't like to name individuals since I am sure all staff are of the same high standard, but those that I have personally dealt with are, Steve, Charlotte and Kim - many thanks to you for your help and guidance once again. Mike
Mike · 13 February 2026
★★★★★ 5/5
GoogleMy wife and I recently bought a property from Martin and Co, Newcastle Branch. The property was held in trust, and took many months to complete because of legal procedures. All the staff helped us along the way with dealing with solicitors and trying to push the sale forward. They are only a small team so when ever we called, Whoever answered could update us. Really happy with the professional service they offer and would highly recommend their service to others. Many thanks Jane, Joe and Chris for all your help.PositiveResponsiveness, Professionalism
Martin · 1 April 2021
Agent replied · 6 June 2024
Hi Martin, yes this one was a little tricky but we got there and the team hope you are enjoying the new property
★★★★★ 5/5
GoogleNick thank you for your time and supporting during my viewing you are so amazing. I haven't seen such patients as you, as first investment explaining each steps and answering all my questions in a professional manner 😁 and sharing experience 👍👍, Martin & Co thanks for your excellent services. …
Aweke · 13 April 2023
Agent replied · 7 April 2023
Thank you for going the the trouble of leaving such a nice review, Nick and the rest of the team really appreciate it
★★★★★ 5/5
GoogleAmazing service from Nathan at Martin & Co. He helped us find our first home and and was really helpful in getting us as many viewings as we needed and kept us up to date with the process. Can’t have asked for a better estate agent.
Thanks Nathan !
Francesca · 8 March 2023
Agent replied
Nathan is so pleased with this review, thank you. He really does go above and beyond to help people find their next home
★★★★★ 5/5
GoogleNick Cliffe gave us some very useful advice which we applied when people were viewing our home. Within a week after applying his advice we received an offer! Nick really knows his stuff. Will definitely be using Martin & Co next time we need to sell a house.
Amanda · 8 March 2023
Agent replied
Nick is one of the best Estate Agents I know and I am delighted to have him as part of the team. Thank you for your review, it's nice to be appreciated
★★★★★ 5/5
GoogleThis estate agent is amazing, went way over an above for us to find us the perfect house. Nick Cliffe even stayed behind after work hours to let us view two properties. Didn't rush us let us look around at our leisure and answered all …
Karen · 13 April 2023
Agent replied
Nick is a real asset to my team and he puts a lot of effort in to what he does, thank you for your comments
★★★★★ 5/5
GoogleI have viewed several properties through Martin & Co and I cannot recommend them enough. Nathan has been keeping me regularly up to date with new properties that fit my criteria and has been so patient and informative in answering all my questions. Thank you!
Rebekah · 8 March 2023
Agent replied
What a nice review, we do try and Nathan will be very please to be appreciated
★★★★★ 5/5
GoogleGreat staff at martin and Co, completely proffessional in all aspects of the sale. Very flexible as to times and prompt with it. The photographer was great and did a fantastic job. Special thanks to Chris, Nathan, and Jill, above all this …
Justin · 13 April 2023
Agent replied
Hi Justin, thank you for such a nice review. I'm always proud of the team and they care about what they do and it is good to see that it shows.
★★★★★ 5/5
GoogleNathan was very patient and helpful during our viewing, giving us plenty of time to investigate and answering our questions. We are grateful for Martin & Co's help in our search and would recommend them as a reliable and professional estate agency.
Nancy · 13 April 2022
Agent replied · 7 April 2023
Thank you for leaving such a nice review and Nathan in particular will be very pleased
★★★★★ 5/5
TrustpilotHouse purchase
My wife and I recently bought a property from Martin and Co, Newcastle Branch. The property was held in trust, and took many months to complete because of legal procedures. All the staff helped us along the way with dealing with solicitors and trying to push the sale forward. They are only a small team so when ever we called, Whoever answered could update us. Really happy with the professional service they offer and would highly recommend their service to others. Many thanks Jane, Joe and Chris for all your help.
Martin · 17 February 2021
★★★★★ 5/5
GoogleKonrad was helpful and friendly throughout the whole process. Highly recommend
Mo · 21 August 2025
★★★★★ 5/5
GoogleHad a great experience dealing with Nathan. Super professional, patient and honest. Thank you for making this purchase seamless.
Dylan · 8 March 2023
Agent replied
Thank you for your review, there is a lot of work that goes on behind the scenes and it is nice when it is noticed. Nathan is a star and he will be chuffed that his efforts are appreciated
★★★★★ 5/5
GoogleMartin & Co sold our three bedroomed terrace house in May Bank today. The service we've had from Chris, Jayne, Jo and the team has been fantastic. We've been kept informed throughout, they've provided really practical help in resolving some key issues in the building and even taking a totally hands-on approach when it came to cleaning and presentation. They are pragmatic, down-to-earth, reliable and - unusually for an estate agent - fun people to work with. They certainly took a lot of stress out of the process. Thanks a lot.PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 29 May 2021
Agent replied · 28 May 2024
We understand that selling a house can be stressful at times so Chris and the team try and take as much of the stress away from Vendors and Buyers as they can. Chris is very serious about our role but he does have a sense of humour!. thank you for going to the trouble of leaving us such a nice review, it does give the team a lift a the end of another hard day.
★★★★★ 5/5
GoogleWe chose Martin & Co Newcastle Under Lyme as they were selling the property we were interested in, so glad we did! They were excellent! The communication from them was second to none, without all their help the sale would not have gone through due to complications with solicitors. I can thoroughly recommend and if we were ever to move again they would be our first choice.PositiveResponsiveness, Quality, Professionalism, Value
Loraine · 1 April 2022
Agent replied · 24 June 2024
Pleased we got there in the end and thank you for going to the trouble of leaving us a lovely review. Quite a few sales are more complicated than perhaps they should be and that's the benefit of using an experienced team.
★★★★★ 5/5
GoogleEveryone we dealt with at Martin and Co., Newcastle has been great. They helped us deal with a poor solicitor well and kept us informed.PositiveResponsiveness, Professionalism, Value
Charles · 31 May 2021
Agent replied · 30 May 2024
Chris and the team have got years of experience of dealing with solicitors and have usually see it all before, glad we got there in the end for you and thank you for leaving us a review
★★★★★ 5/5
TrustpilotBuying a Property
Buying or Selling is probably one of the most stressful times in your life. Martins & Co makes this easier, from the front to the back office giving a professional & Excellent service with regular progress updates, working to reach the end goal of completion. I would recommend this agent to anyone
Sue · 16 May 2022
★★★★★ 5/5
GoogleJust sold a house with Martin and co and have to say that the whole process was superb. The house sold very quickly and the staff involved were excellent . They communicated very well with us, they handled all of the viewings all of the communication with the buyers ...even communication with the solicitors. We really felt the customer service was second to none. I am probably buying another house to renovate shortly and I will have no hesitation at all in calling Martin and co to sell it for me.
Dave · 31 December 2023
★★★★★ 5/5
GoogleJust bought a house and the service was great, they answered all my questions, they answer my emails really quick and any questions I had about the property they searched for the answer if they didn’t know it, very friendly and helpful, on completion date they called me to pick up they key immediately after I got the email that everything was completed, very prompt. I recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Maria · 30 June 2021
Agent replied · 7 April 2023
Hi Maria, we do work hard to provide the best service we can and the team really appreciate nice reviews like this. Moving house is a stressful time for all concerned and we try to make the process as stress free as possible. Thank you
★★★★★ 5/5
TrustpilotOutstanding
The team at Martin & Co were professional, yet friendly from my initial enquiry to completion of the sale of my property. I cannot thank Bev Beardmore enough, Bev kept me fully informed, on all aspects of what turned out to be a challenging sale. Bev went above and beyond, offering support and advice without hesitation, for which I was extremely grateful.
Mrs · 19 April 2018
★★★★★ 5/5
TrustpilotExcellent customer service
Martin and co have recently sold a property that I own. The whole procedure from start to finish was excellent. The communication between the company and ourselves was excellent and they kept us fully appriased every step of the way. It really felt like good old fashioned customer service. They handled everything seamlessly from valuation viewings communication with the buyers solicitors and ourselves. It made a potential stressful task stress free. I am looking to buy another house to renovate shortly and will definitely be contacting Martin and co to sell it for me when it's complete.
Dave · 9 October 2023
★★★★★ 5/5
TrustpilotMy recent dealings with Nick Cliffe…
My recent dealings with Nick Cliffe have been very good, as Nick has assisted the sale of the property to my satisfaction. Also, Martin & Co have been excellent property agents in renting this property for the past ten years. Carl.
Carl · 16 June 2022
★★★★★ 5/5
TrustpilotFirst Home Purchase Made Easy
My son has just found a flat with the assistance of Martin & Co. The staff are knowledgeable; super-efficient and excellent communicators, whilst remaining incredibly friendly and helpful. Particular thanks to Jayne and Steve for their expertise and support.
KCCrewe · 3 December 2021
★★★★★ 5/5
Facebookaccount with amazement, i remember few months back i had nothing i couldn't boast of 100 $ in my bank account cause i've lost my life-savings and pension to scammers, i had lost all hope in life.. until MRS CHARLOTTE WAYNE came along, the man who changed my life totally. i had concluded that all account managers in groups were scammers but M proved me wrong, every time i apologize to him for doubting him from the start. Everyone needs to meet him he is the one, i urge you reading this not to conclude that every account manager are the same i propose you try MRS CHARLOTTE WAYNE and see for yourself before concluding. Reach her on
email charlottewayne303@gmail.co
whatsapp:+39 (351) 093 7250
Chetauya · 5 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
