Every review we hold for the Newbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDespite a very challenging home-buying process, largely due to chain complexities, Savills, and in particular Deborah Giacobbi, were consistently a trusted source of advice and reassurance. Deborah not only supported the onward purchase of our property but was also highly proactive in supporting the management of the wider chain. She was extremely helpful in shepherding a lengthy chain of estate agents and solicitors, advocating wherever possible to progress the move and achieve timely resolutions.
Deborah was always approachable and responsive, and even when unavailable immediately, she followed up promptly. Throughout what was a demanding and at times stressful process, her professionalism, calm manner, and reliability provided much-needed reassurance and helped to ease concerns.
Jake · 16 January 2026
Agent replied · 16 April 2026
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.
★★★★★ 5/5
GoogleWe had a fantastic experience selling our house with Savills Newbury. The whole process was handled professionally and smoothly from start to finish. A special mention to Victoria, who was exceptional throughout - knowledgeable, responsive, and always happy to help. She kept us well informed at every stage and made the whole process feel straightforward and reassuring. We couldn’t be happier with the service and would highly recommend Savills Newbury to anyone looking to sell their home.
Ben · 16 January 2026
Agent replied · 16 April 2026
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
GooglePersonal for Branch Manager at Savills Residential Property Centre, Newbury (20 Feb to 8 Aug 25).
From initial bold pricing of my house, through strong marketing, excellent owner support at every stage - including helping clear 35yrs of household surplus and overloaded garage tools and electric equipment - by knowing quality people for the task - she was a generous helper.
In addition, negotiation and discussion with the Sellers 'professionals' needed accelerating (from 'slow march') at times, and the appropriate momentum was adequately maintained even when the Manager herself was on holiday in Norfolk, before Exchange.
With minor legal documents missing again within a month of (already delayed) Completion, she encouraged the selling agent to 'make hay while the sun shone' - and avoid delaying further, or lose the Sale.
Through her deft handling and firm control of the selling/buying process, she frequently kept me in touch when my solicitor was missing on priority office work, or personal leave.
Finally, her honesty and directness was refreshing to find in a younger businesswoman, and the office atmosphere in Newbury was well-organised and pleasant. She also
facilitated my house-cleaning and moving support - to NE Oxfordshire - so have nothing but praise for the Newbury Savills' Office team, who ensured that the domestic move of a 79 year-old was completed as well as possible - in the circumstances. Mister Rusty Alistair F says thank you to all, at Savills.
29 Sep 25
Ali · 16 October 2025
Agent replied · 16 April 2026
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations.
★★★★★ 5/5
GoogleWe have recently purchased a property through Savills, Newbury. We dealt with Victoria from start to finish who made our process fantastically smooth. Victoria provided a wealth of knowledge of the area we were purchasing in, kept in regular contact with us throughout the process and acted as an efficient link between solicitors.
It was our first time purchasing a property and the process was very daunting. Victoria ensured that the process was clearly mapped out and explained to us in a simple way, avoiding any confusion.
Thank you to Victoria and the team at Savills Newbury for an excellent experience.
Tim · 16 September 2025
Agent replied · 16 April 2026
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleWe are purchasing a property through Savills Newbury and have been very impressed by their level of service. From our initial contact, Victoria and her team have been attentive, efficient, calm and (so important) friendly at all times. Kate was able to share her extensive knowledge of the area with us, and Amanda was equally helpful and patient on a post-exchange visit. We are grateful for all they have done.
Finola · 26 August 2025
Agent replied · 16 April 2026
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleI would just like to say a huge thank you to Claire and the team at Savills Newbury. Our move was not easy and indeed extremely stressful! Claire was calm and professional throughout the whole process, as were her colleagues when Claire was away etc. We cannot thank you enough for all the hard work and we wish you well for the future.
Mark · 10 April 2026
★★★★★ 5/5
GoogleWhat a wonderful team. They were with me throughout the process providing regular updates and chasing were necessary. The team were professional and courteous. I would advise anyone selling their house to trust the Savills team, they truly are worth their weight in gold. Thank you Victoria and team.
Diana · 8 August 2025
Agent replied · 16 April 2026
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleAs an executor of an estate which included the sale of a rural house I was delighted with the service received from Deborah, Claire and Diana in the Newbury office. They were easy to contact and we were at all times kept informed of progress in the sale. Patience was well rewarded with an excellent result achieved.
Adrian · 16 March 2026
★★★★★ 5/5
GoogleVictoria and the Newbury team provided excellent customer care throughout our selling process. The team remained positive and provided great support and knowledge to us along the way. Would highly recommend Victoria Anderson-Stewart and all of the Savills Newbury team. Thank you for everything you did to get our sale across the line!
Laura · 16 June 2025
Agent replied · 16 April 2026
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleWell, what a pleasure that was! Victoria Anderson-Stewart has supported us with a couple of viewings of different properties and I was so pleased that she was managing the sale of our new home. She was professional, friendly and made the process stress free. Nothing was too much bother and she was always there when needed. I thoroughly enjoyed working with her and recommend her and Savills to you if you are looking for a competent, efficient and friendly agent!
P · 16 December 2025
Agent replied · 16 April 2026
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
★★★★★ 5/5
GoogleIt is commonly understood that moving house can be a stressful event and it is important to pick an agent who has your best interests as their key concern. In my case, handling the probate sale of a very dear friend’s property compounded the anxiety, but I could not have chosen better than the Newbury team of Savills.
From the outset, and throughout all negotiations, I experienced seamless professionalism, due respect and ultimate courtesy. In particular, Claire Dwyer has been diligent, timely and attentive to detail, and always obliging, positive and cheery, yet never pushy.
You may think Savills deals only with multimillion pound houses, think again, for they afford the same level of careful competence to the sale of even a relatively modestly priced house.
Deborah Giacobbi, a highly experienced professional, leads a team of first-class, personable negotiators who work in complete unison, ensuring you are in the safest of hands every step of the way.
Sheila · 19 March 2024
Agent replied · 17 June 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
GoogleVictoria and the team we excellent during our house purchase. Highly professional and always available to help. We recommend her and the team.
Tom · 16 February 2026
Agent replied · 16 April 2026
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleWe were so impressed with Savills throughout the process of purchasing our onward property. Every stage of the process was not only extremely professional and efficient, but also so friendly!
From the first viewing of the new house to the very end, we couldn’t fault them. In the end we went from offer to completion in just 8 weeks which we were so thrilled with.
We really couldn’t recommend them enough and think the whole team deserve recognition for their hard work.
Special shout-out to Claire, Victoria, Diane and Kate who we had most of our communications with and made the whole experience as smooth as possible!
Stephanie · 16 November 2025
Agent replied · 16 April 2026
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleThe team at Savills in Newbury have been nothing short of outstanding in helping us find the right buyer for our family home of nearly 50 years after another agent failed to secure a sale. From the very first visit they have been diligent, honest and respectful; keeping us informed, advising when necessary but always with a good outcome in mind. Deborah, Victoria, Claire and others who oversaw viewings etc did so with professionalism and care.
I would be very confident recommending the same team to friends and family. Thank you Savills!
Ros · 16 October 2025
Agent replied · 16 April 2026
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleI thoroughly recommend Deborah, Claire and all the team at Savills', Newbury, office. They have been extremely helpful and truly professional during their marketing of my property and I shall certainly return to them should I need to sell in future.
Gordon · 13 June 2025
Agent replied · 16 April 2026
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleVictoria Anderson-Stewart at Savills, Newbury was so helpful and professional. From our first meeting with her she made us feel comforted that she was handling the sale of our house. Within a week of being online we had multiple viewings and offers which once again were managed exceptionally by Victoria. Even when we hit some road blocks with solicitors in the chain at the final stages, Victoria was on hand to help push things along. I wouldn’t hesitate to refer her and Savills to anyone looking to buy or sell their home inthe area. Thanks for all your help and support Victoria you are the best!!!
Adam · 22 August 2023
Agent replied · 17 June 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleVictoria Anderson Stewart is a 'Deal Maker'.
It was down to her that our sale and purchase went through.
She gave us really good advice and helped us purchase our next property in the next phase of our life....
Thank Victoria!
Bijan · 16 March 2026
★★★★★ 5/5
GoogleIt has been a pleasure working with Deborah Giacobbi who is the Director and Head of Sales with Savills, Newbury. She heads up an excellent team in the office, who are pleasant, courteous and efficient. The sale of our property has not been easy, but with the tenacity and perseverence of Deborah and her team, we have been successful. Very best wishes to them all.
F Cromwell Griffiths
James · 20 December 2023
Agent replied · 17 June 2024
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleDeborah and the team in Newbury have been exceptional from the start.
Deborah was sensitive to our request for initial quiet marketing before planning a full launch next spring. However we were fortunate to receive an offer on the first viewing from an ideal buyer followed by a quick seamless process through to exchange of contracts.
Throughout, the team have always been so helpful and respectful to what is often a stressful time.
Based on this we cannot recommend Savills more highly.
Nigel & Katherine Ashman
Katherine · 5 December 2024
★★★★★ 5/5
GoogleAll I can say is thank you so much to Victoria and Claire for working so hard to sell my house. It had previously been on the market for 11 months with another agent without much success. I changed to Victoria's team in March 2024 and by the end of May we had a buyer interested. I really cannot thank you enough and would recommend Savilles to anyone thinking of selling their property. Many many thanks again. All the Best Peter
Peter · 2 October 2024
★★★★★ 5/5
GoogleVictoria was instrumental in maintaining great contact between the other agents and our solicitors in what was a long property purchase chain. Her response to enquiries was prompt and effective, helping to progress the sale with minimal fuss. I’m very grateful for the help and support Victoria provided to us. Particularly impressive given we were not her clients but the purchasers of the property!
Helen · 20 November 2023
Agent replied · 17 June 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations.
★★★★★ 5/5
GoogleJames and the team have been so easy to work with.
A pleasure from start to finish.
I would highly recommend them.
Peter · 10 August 2025
Agent replied · 9 September 2025
Dear Peter, thank you for your five star review and feedback on James and the team. Hope your move continues to go really well and that you settle into your new home. … More
★★★★★ 5/5
GoogleThanks to Deborah, Victoria and the whole team at the Newbury office for their friendly and professional approach to our sale. From start to finish we have found the service to be excellent with very good communication and a lot of knowledge of the market to back it up. We would definitely recommend this agent.
Guy · 18 April 2024
Agent replied · 17 June 2024
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleVictoria was practical and straight forward with her advice and came up with a full marketing strategy for our property which she followed through all the way whilst brilliantly managing our expectations. She was professional and always available. Myself and my husband we really impressed as she made the whole experience both successful and enjoyable.
Lucy and Henry Hannon
Lucy · 20 December 2023
Agent replied · 17 June 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
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