Every review we hold for the Newbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to thank Tony, Lorraine and all the team at Hillier and Wilson for marketing and selling my house at full asking price.
Throughout our selling and buying process Tony provided invaluable advice and worked really hard to find suitable buyers. Lorraine followed this up by playing a key role to ensure that the entire chain remained in tact all the way to exchange of contract keeping me fully updated throughout.
I would highly recommend Hillier and Wilson to anyone who wants to sell their house quickly securing the best price.
Julie
Julie · 25 January 2026
Agent replied · 25 March 2026
Thank you so much, this lovely feedback means so much to all of us here.
Kind regards
Lorraine
★★★★★ 1/5
GooglePlease scroll down other reviews and see I am not the only persons stating this! Again the company states poor behaviour of which there was none. See below for similar posts about the companies behaviour and odd requests!!
This was my original post and I still stand by it!
In this day and age women do make choices…. Maybe not in Hillier and Wilson’s business or family but certainly in mine and many of my friends. There is a law against this kind of discrimination toward me today and cannot believe that it occurred.
It all started with my request to view a property that they were advertising. I was called and they stated as I was a Mrs there must be a Mr and what’s his name!?!? I found that strange but passed on my husband’s details. I then was contacted by them for a sooner viewing however when I said I would be coming alone they said I couldn’t as I needed to view with my Husband! I immediately told them that the original booking, I would have attending alone aswell. They immediately said that they’d not allow that one either, as I needed to attend with my husband! I was passed on to the equally rude male owner who then said it was a matter of lack of staff and them not wanting to do a second viewing. I promptly told him if I liked the property and offered, we’d require a second viewing anyway and he scoffed at me. Clearly showing it was, in fact that I was a woman viewing alone that they found unacceptable. Finally what made me not pursue was the male owners statement that due to my call and disagreement he would make sure only he was at the viewing and not his staff, I found this both a bullying tactic, a male chauvinistic attitude and frankly both unacceptable and intimating to say the least. Hence I didn’t book the viewing.
Debbie · 25 May 2025
Agent replied · 21 May 2025
This is untrue and we are not obliged to conduct viewings with people who rude and aggressive.
★★★★★ 1/5
GoogleBe very careful buying a property through these sharks. They took us right up to exchange and then the seller suddenly demanded £10,000 more for the property or he would pull out. We refused to be bullied like this, so ended up losing a large amount of money as a result of wasted searches and solicitor’s fees.
We had the searches done promptly and did everything in our power to proceed with the sale in a timely manner, and they still treated us in an absolutely disgusting way and acted with zero integrity. Hillier and Wilson fully sided with the seller and fully supported him in attempting to rip us off, they didn’t even offer us an apology.
Sa · 25 January 2026
Agent replied · 25 March 2026
We have no record of any of our vendors acting like this previously and nor would we ever condone this sort of behaviour.
Given that you have posted this from an anonymous account, it is impossible for us to identify you or the property that you were supposedly buying. Even IF this happened then it would be beyond our control as estate agents.
Having looked through your previous reviews, it appears that you consistently leave negative reviews so we have to question the validity of your complaint.
★★★★★ 5/5
GoogleWe had a great experience with Hillier’s. I found them friendly and trustworthy - so much more transparent than our experience with other estate agents. Carol was the driving force that kept the whole chain moving! Really appreciate the lengths all the staff went to to make our move happen and to make it a positive experience! Thank you.
Jenny · 25 July 2025
★★★★★ 5/5
GoogleWe have recently bought and sold through Hillier and Wilson which took 3 months from viewing to completion. Our experience with Hillier and Wilson’s service was exemplary from start to finish. Lewis was very informative and knew the market well which resulted in our house achieving a buyer within 3 days, he also helped us find our new home. Carole ensured that everything was on track as efficiently as possible and when there were issues she swiftly resolved them without us having to do the chasing.We would not hesitate to recommend Hiller Wilson or use them in the future.
Dave · 20 June 2024
★★★★★ 4/5
GoogleVery happy with my experience of selling through H&W. Carol kept me up to date with my buyer's expectations and kept the buyer informed on how the chain was proceeding.
Brett · 25 May 2025
★★★★★ 5/5
GoogleI recently bought through Hillier & Wilson and was really impressed with the service and communication I experienced. Their team was extremely responsive and they helped to get the purchase through from offer to completion in just eight weeks.
Melissa · 31 July 2025
Agent replied · 25 March 2026
Thank you so much, your review is really appreciated.
★★★★★ 5/5
GoogleI very much recommend Carol from Hillier. She was the estate agent for the house we've just bought and was very efficient in pushing our chain through to completion. She dealt swiftly queries after we'd moved in. If we move house again, we'll be selecting Hillier and Wilson!
Gail · 19 August 2024
★★★★★ 5/5
Google5 stars - I have always used Lewis at Hillier & Wilson and wouldn’t look elsewhere. Great communications, professional and very efficient. Carol was also amazing working hard behind the scenes communicating to all parties and their legal representatives. Great local business.
Jared · 18 September 2024
★★★★★ 5/5
GoogleA big thank you on behalf of the City Arts team, for all of your support and kind sponsorship with our Easter trail this year. It was a really fun, community focused event, bringing people together, supporting local small businesses and organisations. It was a great success with a large number of completed maps! The money raised will help us provide more funded places / subsidised children's workshops.
Charlotte · 25 June 2025
★★★★★ 1/5
GoogleBetter agents about , this lot are tosh
We used them before , won't be again
Aaron · 25 November 2025
Agent replied · 25 March 2026
We have no record of you, so have idea who you are
★★★★★ 5/5
FacebookI cannot recommend Hillier and Wilson highly enough. The whole team have been professional, curtious and extremely efficient. A special thanks to George and Lewis who went out of their way to look after me as I had a particularly challenging set of circumstances. Thank you once again.
Chris · 17 September 2019
Agent replied · 8 June 2023
Thank you so much for the kind words, Chris. You have been a pleasure to act for and to help; we wish you the best for the future. The Hillier & Wilson team.
★★★★★ 5/5
GoogleTony and team have a knowledge of the local market that is invaluable. Their management of the sales process is both expedient and inclusive of all parties. We would highly recommend their services.
Many thanks to Tony, Carol and the rest of the team.
Joan · 16 April 2024
★★★★★ 5/5
GoogleExtremely happy with the service from Hillier and Wilson, the team made the whole process as stress free and efficient as possible. Thank you to Lewis, Carol and the rest of the team for your hard work and support.
Lucy · 20 June 2024
★★★★★ 5/5
FacebookMrs. Jessica Wayne. God will keep on blessing you, I got my withdrawal yesterday. Forex trader is still the very best platform I have experience it myself, because they are very reliable and legit too, I invested £1000 i withdraw £12,200.........everything was so easy than I thought,I kindly recommend Mrs. Jessica Wayne contact Her on Email: jessywayne2j2@gmail.comWhatsapp: + 1 (918) 609‑3473
Karabo · 15 June 2022
★★★★★ 5/5
GoogleRecently sold our house through Hillier and Wilson would highly recommend them to anyone. Great local knowledge, excellent communication and negotiation skills at all times, very professional yet personable small team who went above and beyond making our sale smooth and stress free. Thank you very much to the whole team will definitely be using them again.
Charlotte · 8 May 2025
★★★★★ 5/5
GoogleWe used Hillier & Wilson for both the sale and purchase in my recent move. Lewis and Carol continually went above and beyond in what fast became complex transactions. Despite several hurdles, their support, professionalism and ability to resolve issues was unwavering throughout. I would highly recommend using Hillier and Wilson for your next move!
Matthew · 14 May 2025
★★★★★ 5/5
GoogleWe have just bought and sold with Hillier and Wilson. Their local knowledge was a great bonus in getting us into our new home. The whole team were always available to answer questions or deal with chain issues in a quick and positive manner. Carol, in particular, was a major driving force in liaising with solicitors and the rest of the chain to get the whole chain to completion. I would thoroughly recommend them, whether buying or selling.
Jacqui · 16 April 2024
★★★★★ 5/5
GoogleExcellent estate agent who we have used for 2 sales and a purchase over the last 12 years. We felt we gained a very personal service as a client where we had direct and trusted contact with the owners. In the office Carol is simply brilliant at holding a chain together even in the most difficult of circumstances!
Matt · 25 March 2021
★★★★★ 1/5
GoogleRelocating to area, so difficult to make trips to the area. Tried to make appointments to view two properties, unfortunately poor communications to confirm.
Eventually tried to re-schedule due to work commitments, but no staff available …
Phil · 22 April 2024
Agent replied · 6 July 2023
Dear Mr Taylor
Thank you for taking the time to share your feedback with us. We sincerely … More
★★★★★ 5/5
GoogleAmazing service thank you Lewis and Carol
Caroline · 18 September 2024
★★★★★ 5/5
GoogleI have used Hillier & Wilson for the sale of our previous 3 properties.
The personal yet professional service you receive from the team is unrivalled.
Lewis & Carol are an absolute credit to this business and I would certainly recommend them to anyone looking to sell there property throughout West Berskhire.
Thank you
Lee · 20 June 2024
★★★★★ 5/5
GoogleTony, Carol and the whole team at Hillier&Wilson were excellent at handling the sale and purchase of our properties. Carol was amazing and diligently helped us through the experience, both my wife and I would highly recommend them to anyone wanting to sell their home.
Clay · 25 March 2019
★★★★★ 5/5
GoogleWe had a very good experience, they were friendly and very customer focused. We found them more helpful and informative than our estate agent and I would thoroughly recommend. If we move again we will be using Hillier and Wilson. Thanks Guys
Oliver · 25 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
