Every review we hold for the Newark office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve had a really positive experience with Buttercross Estates. They're always willing to help. Though, Shout out to Amber, who has been absolutely fantastic. She’s always helpful, approachable and quick to respond whenever there are questions or updates needed. Dealing with someone so professional and supportive just makes the whole process much smoother.
Khanna · 15 March 2026
★★★★★ 5/5
Google“Brilliant experience working with Buttercross Estates. Everything was handled professionally, communication was spot on, and the whole process ran smoothly. It makes a big difference working with a team that values good trades and keeps things organised. Would definitely recommend and look forward to future work together.”
Alistair · 25 March 2026
★★★★★ 5/5
GoogleAmber was amazing showing me 3 properties and when the first one didn’t go through as the tenant didn’t want to move out yet she recommended me others would recommend and daniel also helped me and was friendly and informative when I moved in
Michael · 1 April 2026
★★★★★ 5/5
GoogleFirst class! The service was reliable, customer focused, and professional. Amber was fantastic and ensured everything happened how and when, and a the time we’d all agreed. I would have no hesitation in recommending Amber and the team at Buttercross Estates.
John · 15 March 2026
★★★★★ 5/5
GoogleDaniel and the team are supportive throught the process and were always at the other end of the line if we had any questions. Erica was great throughout and couldnt recommend the team enough.
Mia · 5 March 2025
Agent replied · 29 May 2025
Thank you Mia always happy to help and Erica is a superstar 🌟 …
★★★★★ 5/5
GoogleHad a really positive experience renting with Buttercross and their staff. Amber was super friendly, easy to talk to, and sorted any problems I had quickly. …
Jude · 15 March 2026
★★★★★ 5/5
GoogleThanks to Amber for a very smooth move in. Was a pleasure to deal with and was quick to answer any questions I had.
Sam · 15 March 2026
★★★★★ 5/5
GoogleI highly recommend Buttercross Estates. Moving house as we know is a very stressful process. When an estate agent takes the time to contact you with updates and ensures your buyers are well informed then at least one half of the process is stress free. When you add in advice and a shoulder to cry on the service goes above and beyond. I would definitely use them again and I thank them for the care and attention through out. Well done all.
PeterM · 30 December 2024
Agent replied · 23 December 2024
Thank you Peter for your kind words and we were delighted to have assisted 🏡 …
★★★★★ 5/5
GoogleButtercross are great, very organised and informative about everything. Amber is lovely to deal with and always very approachable.
James · 18 March 2026
★★★★★ 5/5
GoogleGreat service in a modern setting. Amber was friendly, approachable, and very helpful throughout the experience.
Sam · 15 March 2026
★★★★★ 5/5
GoogleA massive thank you to Abi @ Buttercross Estates Ltd. We have moved numerous times, dealt with many lettings representatives and even worked in this business sector but not a single person / company has given us this level of professionalism, passion and care. From start to finish we were guided through the process, updated consistently and had all questions answered. Should you be a tenant looking for a new home or a property owner looking for someone to manage your portfolio, we can fully recommend Buttercross Estates and their staff. Thank you again. Billy and Chloe.
Billy · 28 August 2017
Agent replied · 27 August 2023
That's very kind of you, thanks guys!
★★★★★ 1/5
GoogleI’m shocked and saddened that such disregard for people exists. However with Buttercross it certainly does. If you are a landlord and or tenant to be I would advise to seek alternative accommodation and or find a different letting agent . Please check up coming social media posts about recent breaches to recent tenants
Reply to Buttercross 23/04/24
This is a footnote please do not make assumptions . I did bring up issues in emails .No reply. I thought you would reply if I made my issues public .please see further social posts with emails / pictures that have collated
Samantha · 29 May 2024
Agent replied · 20 June 2024
Hi Samantha if you know someone that has an issue I would urge them to speak to us about it.
There are always ongoing maintenance issues and if people are after updates please contact us directly.
Posting generic reviews with no substance when you are not a customer isn't helpful for anyone.
★★★★★ 5/5
GoogleSharing a review as a landlord whose property was let and managed for the last 7 years by Buttercross Estates - they really are a shining star of letting agents.
They always seemed to find really decent, honest tenants, who stayed for long periods of time.
They are excellent at managing the day to day ups and downs of being a landlord, and always got things sorted as well as being responsive.
A special mention to the current Lettings Manager Erica - she really is exemplary. Professional, knowledgeable, calm, reassuring, and really very efficient.
She also guided us through the ending of our tenancy, which was very tricky (due to our personal circumstances nothing to do with the tenant or Buttercross) and she just sorted it all - a first class service.
We will no longer be landlords, but if we do go into it again, these guys will be first port of call. Cannot recommend them highly enough.
Laura · 29 May 2024
Agent replied · 23 December 2024
It was a pleasure to have a lovely landlord like yourself and thanks for the shout out for Erica she appreciates it 🏡 …
★★★★★ 5/5
GoogleButtercross Estate agents very professional especially Pippa, she is compassionate , empathetic and there is never to much for her . She was keeping constant communications between us and the seller as well as chasing our solicitor. Pippa made sure everything was done or getting done in a timely manner so we could complete as soon as possible. Between large amount of calls back and forth she never sounded annoyed as no question was a stupid question. Pippa has explained everything in grate detail as buying first house and not knowing what comes next is very daunting so we had millions of questions and our solicitor was no help.
She was like and angel I we could not thank her enough for everything she has done as without her sale probably not have happened due to lack of communication from our solicitor ect..
Julia · 30 November 2022
★★★★★ 5/5
GoogleAs a new landlady Buttercross helped me through the whole process, were always available to answer queries and found me a variety of tenants to chose from. At the end of tenancies Abi has been absolutely fantastic, she is efficient, friendly and really listens to your personal circumstances. Would highly recommend for rental and for landlords :)
Amarie · 27 August 2021
Agent replied · 27 August 2023
Thank you for your kind words Amy.
Take care :-)
★★★★★ 5/5
GoogleI moved into the apartment in early April 2025, and since then it has been great. However, some of the other tenants tried to make the place a living hell for me. They were picking on me and doing all kinds of negative things just to …
Festus · 15 March 2026
★★★★★ 5/5
GoogleGreat support and very easy to work with, Amber especially, she has been amazing in keeping me updated and informed in my process of renting a property, all details were clear, all doubts were cleared too and I had a smooth renting process!
Gabriel · 15 March 2026
★★★★★ 5/5
FacebookAbi and Freya, I just want to thank you for being total pro’s, you’ve been professional, patient, honest and understanding. To me you guys are the best estate agent in Newark! Daniel, you have a good team and I wish you the very best in the future. Thanks Pam
Pam · 9 May 2021
Agent replied · 1 October 2023
Such lovely words to start the week. Thanks Pam 😁
★★★★★ 5/5
GoogleRented a flat in HMO for over 6 years. Staff have always been friendly and approachable. Initially when moving in i was in communication with Daniel who promptly answered every annoying question I had. Later mainly liaised though Amber who …
Robert · 15 March 2026
★★★★★ 5/5
GoogleI’ve had a really great experience with Amber as my letting agent. She has been very kind, responsive, and always willing to help whenever I had questions or needed assistance. The whole process was smooth and stress-free thanks to her …
Mathew · 15 March 2026
★★★★★ 5/5
GoogleI don't want to say much but Amber is the best 5 star ⭐ to amber
Ankit · 7 August 2025
★★★★★ 5/5
GoogleI’ve had a very positive experience working with Amber as my property agent. You’ve always been professional, approachable, and very helpful whenever I’ve needed assistance. Communication has been clear and prompt, and you’ve made the whole …
Henry · 15 March 2026
★★★★★ 5/5
GoogleGreat agency to work with. We work alongside Amber and Daniel and they manage really well our property, making sure tenants are satisfied and problems are usually dealt with before coming to us.
OpenPlan · 25 March 2026
★★★★★ 5/5
GoogleI have found Amber to be highly professional, very helpful and extremely competent in all my dealings with her. In addition she has good people skills and is always a pleasure to meet.
Tim · 18 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.