Mitchells Estate Agents reviews

★★★★★ 5/5

Google

We have recently bought via Mitchells (New Milton) and would like to say a big thank you for the excellent service we received from the whole team at Mitchells. From beginning to end we received great support and advice, with all our questions patiently answered. Tom, Lewis, Steve, Mike and Carla were all fantastic but Carla deserves special mention since she made two separate visits to the empty property to check things on our behalf, which avoided a 200 mile round trip for us. It really felt like nothing was too much trouble for Carla and so we thank you very much and would have no hesitation in recommending Mitchells to anyone.

Keith · 30 October 2025

★★★★★ 5/5

Google

5 star service from start to finish. At our first viewing Tom was brilliant and allowed us to take all the time we needed and answered all the questions we had. Every phone call made to Mitchel’s was super friendly and the whole team has a great personality! If we decide to move on from our property Mitchell’s will be the first place we look to. Thanks again all

LH77 · 29 November 2025

★★★★★ 5/5

Google

A great purchasing experience! The New Milton office always responded promptly, and accommodated our multiple viewing requests without issue, be it us in person, or trades coming to price up. We dealt with several team members but Tom was our go to guy, and we found him to be helpful, polite and most importantly, honest and forthright, which is just what you need when making such a huge investment. Thanks for the great service.

Chris · 24 March 2026

★★★★★ 5/5

Google

The whole team were brilliant from start to finish. Very reliable and trustworthy. Evertytime I popped in the office I was met with a smile and very helpful, welcoming and supportive staff. Tom was a great agent, His communication was brilliant. As a first time buyer I received excellent reassurance, cooperation and support. Very grateful for such a smooth no stress purchase. Thank you Mitchells and Tom Miller for being so patient

Emma · 14 March 2026

★★★★★ 5/5

Google

We had a genuinely excellent experience buying our home through Mitchell’s Estate Agents and can’t recommend them highly enough. From start to finish, the process was smooth, well-organised, and completely stress-free. A special mention must go to Tom, who conducted our viewing. He was absolutely brilliant - professional, knowledgeable, and incredibly thorough. He took the time to walk us through the property in detail, answered all of our questions clearly, and never made us feel rushed or pressured. His friendly and approachable manner instantly put us at ease, while his attention to detail gave us real confidence in the purchase. The overall service from Mitchell’s was outstanding. Communication was clear and timely throughout, and everything was handled efficiently, making the entire buying process feel easy and well-managed. It was refreshing to deal with an estate agent who genuinely cares about providing a high-quality, customer-focused experience. All in all, a very pleasant experience and a smooth, easy sale. If you’re looking for a professional, reliable estate agent with exceptional staff, Mitchell’s Estate Agents - especially Tom - are a fantastic choice. Highly recommended!

Josh · 25 December 2025

★★★★★ 5/5

Google

We have been on a long journey to move to New Milton through Mitchells. Tom Miller has been with us all the way. A very courteous professional young man and a pleasure to deal with either on the phone or on viewings. Everybody we had to talk to in the office were as Tom, courteous and full of information. Tom I feel is a real asset to the business and I hope he goes far. I hope we don't lose touch.

Ray · 29 November 2025

★★★★★ 5/5

Google

We recently bought a property through Mitchell’s in New Milton and had an outstanding experience. The whole team was incredibly helpful, professional, and friendly throughout. A special thank-you to Tom, who was always happy to show us around without ever rushing us, and to Mike, whose support and coordination with the solicitors at the end were truly invaluable. We’re thrilled with the service we received and cannot recommend Mitchell’s highly enough!

Cheryl · 29 November 2025

★★★★★ 5/5

Google

We were buying our first home and Mitchell’s were amazing. They were accommodating and moved the sale along as quickly as possible by being efficient and maintaining communication with the seller. Carla was particularly great helping with additional viewings when needed and responding quickly to any questions we had. Overall could not recommend them enough!

Carly · 14 February 2026

★★★★★ 5/5

Google

We used Mitchells to sell our holiday home in Barton. Everything was handled for us which was a godsend with not being based locally. Their professional yet friendly approach was excellent and their fees represented the best value for money we have ever come across. We dealt with different personnel at the various stages but particular thanks go to Steve, Graham, Mike and Lewis. I wouldn’t hesitate to recommend them for either buying or selling.

Linda · 14 April 2024

★★★★★ 5/5

Google

I would definitely recommend Mitchell's and especially Tom who was very professional, helpful and nothing was to much trouble when we phoned and needed questions answered and then needed more viewings especially as it's been 36 years since our last move thankyou and definitely a credit to the estate agents name

Carol · 14 April 2025

★★★★★ 5/5

Google

Fantastic estate agents. Tom was brilliant and always so responsive which made our purchase seamless ! Thank you for all your hard work!

Phoebe · 30 October 2025

★★★★★ 5/5

Google

Lewis and the team were exceptionally helpful, making the whole process as seamless as possible. This was my first purchase, and Lewis was knowledgeable, friendly, and always willing to respond and answer any queries I had. Couldn't recommend highly enough.

Lee · 14 April 2025

★★★★★ 5/5

Google

Lewis and his colleagues were really helpful in helping us buy a property. Big move for us relocating from London. Lewis was always happy to meet us very early in the morning on occasion. He was knowledgeable about the properties and areas he was showing us. Very professional and courteous. Would recommend for sellers and buyers alike. Karen & Matt Cox

Karen · 14 April 2024

★★★★★ 5/5

Google

Paul and the team at Mitchells provided an exemplary experience from the initial contact, through the marketing of the property to the completion and final sale. I would wholeheartedly recommend them for anyone looking for a thoroughly professional service.

Stephen · 27 February 2025

★★★★★ 5/5

Google

This is the third time we have used Mitchells and there is a reason we always come back. They have given us great advice and counsel when things have got rocky, as they often do. The whole team provides great communication and updates, and they steer the process along as smoothly as possible for you. I would always use Mitchells for any sales we might have in our future and would not hesitate in recommending them. Special mention to Steve, Mlke and Lewis for your fab service, thank you all!

Sally · 7 June 2022

★★★★★ 5/5

Google

5 STAR Strongly recommend Mitchells Estate agents! Everyone who works in the office are so helpful, friendly and supportive. Whoever answers the phone or when I pop in there’s always someone there to help or answer any questions I have, they will go out of their way to make sure I’m looked after with selling and buying my new home! They are so efficient and I cannot praise them enough. Thank you so much to everyone there especially Jake and Mike who dealt with my sale and purchase. Will definitely be using Mitchells in future and would highly recommend!

Hollie · 7 June 2022

★★★★★ 5/5

Google

Mitchell’s have gone above and beyond during our sale helping us get our buyers giving us the chance to secure our dream home! Lewis has been great throughout our entire time while listed through them right through to the end he always kept in touch and always answered any questions/queries we had and always being at the end of the phone if we need them! By far the best estate agents in new Milton! Will definitely be using them again in the future!

Carla · 7 June 2022

★★★★★ 5/5

Google

Mitchells provided us an exceptional service, Lewis Caine was extremely professional, he went above and beyond to find us our perfect property and I would recommend to anyone who expects to receive a first class service from a reputable estate agency.

Jules · 21 December 2024

★★★★★ 5/5

Google

Lewis has been so helpful when buying our first home, and now our second, always at the of the phone, and very informative!! Highly recommend! Thank you for all your help ☺️

Tazmin · 14 April 2025

★★★★★ 5/5

Google

Extremely helpful and efficient. Tom was super helpful, showing us around the same property several times while still smiling! The sale is near completion and Mitchells have been supportive all the way.

Steve · 14 April 2025

★★★★★ 5/5

Google

I would thoroughly recommend Mitchells. They were very professional, efficient and friendly. The communication was good and Lewis was excellent throughout the whole process. I would definitely use them again.

Carolyn · 14 April 2025

★★★★★ 5/5

Google

Would highly recommend Mitchells in New Milton. They were absolutely superb! Always answered our queries straight away and were always on the other end of the phone when needed. Very professional and friendly team, with a special mention to Lewis who was superb throughout our sale. Valuation was quick, marketed very well and sold within days. Offered great advice and took the stress out of the selling process.

Marc · 14 April 2023

★★★★★ 5/5

Google

Above and beyond professional service. Tom looked after me throughout my journey, even delivering keys on completion. Superb job ! Thanks to Steve too. Thoroughly recommend . 10/10

Teresa · 14 April 2025

★★★★★ 5/5

Google

Something truly amazing happened to me the other day, I have posted a question on the New Milton Rumours Control 'if anyone can recommend someone who could help with drawings for the planning permission' and this guy offered to help. As it later transparent it was Paul Briers from Mitchells Estate in New Milton. I am still amazed that someone would be willing to take his time and help me. It is so wonderful to know there are kind people like Paul out there in our area. Thank you so much.

Urszula · 19 February 2025