5/5
GoogleElla from Groves was super helpful and responsive to any questions we had ahead of our move. Would recommend Groves and Ella to anyone looking to rent through groves! :)
Trusted Agent profile · New Malden
Groves Residential New Malden reviews
★★★★★
261 reviews across 1 platform
11 High Street, New Malden, KT3 4DQ
Groves Residential's office in New Malden, at 11 High Street, is rated 4.9 out of 5 across 261 reviews on 1 platform, including 261 Google reviews rated 4.9.
Reviews
Every review we hold for the New Malden office, from every platform, shown as written. First names only.
Google5/5
GoogleA massive 'thank you' to Levi who guided us along our first flat purchase. We managed to complete in 7 weeks and he helped ensure the process was as efficient as possible by communicating with the right people in a timely manner. After two failed purchases the whole experience was refreshing and stress-free. Thank you!
5/5
GoogleI write as a landlord using Groves Residential as a letting agency. Their highly engaging, personal approach makes any contact with them a pleasure, and speaking to tenants they have approved it's clear this works on both sides of the contract. They are always prepared to go the extra distance to be sure of a result satisfactory to all.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat agency - they really took time and care to sell our property. We were really happy with the service.
5/5
GoogleTom has been amazing, he has gone above and beyond! Very happy with the service. Groves have set the mark for all standards!
5/5
GoogleExcellent service, I know them more than 12 years, high experience amazing stuff with full of respect highly recommended.
5/5
GoogleVery professional and not pushy in any way. Great advice and service from all involved. Would highly recommend.
5/5
GoogleManaged my house-buy really well and took care of many of the more complicated bits for me. Had an easy time with multiple viewings arranged when most convenient for me and always had really clear communication.
5/5
GoogleProfessional and polite! Many thanks to Marta and Ross :)
5/5
GoogleI've hand a great experience with Groves, especially with Ella. She's been nothing but fantastic and helpful.. Whenever I've had a query, she'd always be available to assist. Such a gouda lady- I highly recommend her and the company.
5/5
GoogleWe were delighted when the house we wanted to buy came on the market with Groves. They were excellent throughout our property search - well mannered, professional and honest. Faultless communication. Couldn't recommend them enough.
Agent replied · 23 August 2024
Thank you very much for the great review and we hope you're enjoying both the house and life in New Malden.
5/5
GoogleExcellent service. Took a chance and used Groves to let my flat in Raynes Park. Excellent feedback, updates, responsiveness and follow up. Dovi and Ella are amazing. Best agency I’ve used.
Agent replied · 23 August 2024
Dear Lize, What kind words! We really appreciate the feedback thank you very much 😊 We hope all goes well with your new tenants and we are always here if you need us. Ella & Dovi …
5/5
GoogleThe staff at Grooves Residential were all very helpful, friendly and provided a great deal of assistance in our search. Jasper G in particular went above and beyond to help us throughout. He took the time to answer our queries and kept us well informed of the process. Thanks again for all of your help.
5/5
GoogleHad an excellent experience with Groves Residential. Justine, Levi and all of the staff were really friendly, helpful and responsive throughout. I really appreciated their efforts to keep me informed and move the process along smoothly.
5/5
GoogleGreat service from an extremely helpful and knowledgeable team. I have used Groves for years and always had an amazing service! Thank you!
5/5
GoogleVery efficient and professional. Good knowledge of the local area. Very trustworthy.
5/5
GoogleCannot express how exceptional the team at Groves Residential are! They have your best interest at heart, very easy to communicate with, and they really do make your life easy! 100% recommend them to anyone.
5/5
GoogleA great place to deal business with. Lovely and honest people who genuinely care about providing what's best for you. Would recommend to anyone looking to rent or buy properties. A special shout-out to Laura, the senior lettings negotiator, it was a pleasure dealing with her.
5/5
GoogleAfter trying two other local firms to sell our house, we turned to Groves Residential. Their local knowledge and experience were outstanding. We had no time-wasters and every viewer was a potential buyer as opposed to another number through the door. When we sold, Groves Residential were the calm in the often challenging flurry of paperwork and deadlines. Would thoroughly recommend!
5/5
GoogleI've just completed in a house purchase with Groves Residential. They were on the ball throughout keeping in touch with both sets of solicitors and my independent mortgage broker too, to make sure that everything kept going as expected - which it did. With a friendly, welcoming service they come highly recommended and much appreciated!
5/5
GoogleExcellent local independent estate agency. Great support and advice from Levi who helped us through our house sale in New Malden. A very safe pair of hands!
5/5
GoogleThe way Ruth, Sara and Tom have responded to my search for a two bed property has been very professional. Instead of client chasing the customer it has been the other way round. All the properties they have shown me have been of much better standard than shown by other letting agents. I strangely recommend Groves Residential New Malden.
5/5
GoogleGreat service and client centric approach. Highly recommended.
5/5
GoogleFriendly and helpful agents. Throughout the whole sales process which took much longer than expected (not due to Groves) we were kept updated and communication was easy and efficient.
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