5/5
GoogleTotton fox's and sons have a great team working there Bradley becky and abbie are all very professional and always happy to help you. If your thinking of buying or selling your home go there. Five gold stars from me
Trusted Agent profile · New Forest
Fox & Sons Totton reviews in New Forest
★★★★★
481 reviews across 2 platforms
4 Water Lane, Totton, Southampton, SO40 3DP, New Forest, SO40 3DP
Fox & Sons's office in New Forest, at 4 Water Lane, is rated 3.4 out of 5 across 481 reviews on two platforms, including 64 Google reviews rated 4.8.
Reviews
Every review we hold for the New Forest office, from every platform, shown as written. First names only.
Google5/5
GoogleThe whole team at Fox & Sons Totton have been absolutely fantastic, they have all worked so hard for us and have kept us informed every step of the way. Megan especially has been amazing and we are so grateful to her for getting us into our new home. Thank you to each and every one of you.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotCommunication was awful!!!
Communication was awful!!!!
1/5
TrustpilotBad customer service
Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.
1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
5/5
TrustpilotTop notch throughout
I recently went through a buying process with Fox and Sons at Brighton Western Road. Unfortunately, for other reasons, the purchase was slow and difficult and didn't work out in the end, but throughout a stressful 8 months, all the staff at Fox and Sons were consistently great, Sam in particular.
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
5/5
GoogleThe team at Fox and Sons Totton are amazing. They went above and beyond in helping us sell our house. 1st rate service, don’t go anywhere else
1/5
TrustpilotTry to sell a property already under…
Try to sell a property already under offer,very unprofessional.Please avoid at all cost
5/5
GoogleBeen in Branch a few times. Never to much to hassle to help out especially with paperwork that I am not use to. Natasha who has been dealing with me the whole time and has beeen great. Really friendly and made the process easy and comfortable. Couldn’t rate the company and her enough!
5/5
TrustpilotI bought a property via Fox and Sons…
I bought a property via Fox and Sons and was extremely satisfied with the service provided. Gemma Atkins and staff were always available and willing to assist with any questions and concerns I had. I would highly recommend this company.
5/5
TrustpilotHade a valuation on my Bungalow…
Hade a valuation on my Bungalow yesterdayby Ben Dann, very professional in his approach and a cracking young man to deal with! Thanks you Fox And-sons…
5/5
GoogleCouldn't speak more highly of Kieran, Brad & Meghan. We have bought a couple of properties through them & they have been amazing throughout. They communicate constantly & keep us informed with updates! They cant do enough to help you! Thank you!!PositiveResponsiveness, Professionalism
5/5
TrustpilotViewed a bungalow with the agent from…
Viewed a bungalow with the agent from Fox&Sons From the Hastings branchHarry showed us around,what a lovely guy he isVery friendly and polite and took the time to communicate with us Whilst we viewed the property Felt at ease with himWell done HarryMr & Mrs Page
5/5
GoogleWe had been trying to sell our house for four years before putting it on with Fox and Sons! Kieran, Bradley and Meghan are professional, competent and knowledgeable. Their communication was excellent, which made a pleasant change. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotProfessional friendly excellent service…
Professional friendly excellent service from all the staff in Hastings. Can't fault my experience , patient,knowledgeable , best estate agent experience i!
5/5
GoogleThe Totton Branch team are fantastic, knowledgable, exceptional communication throughout the selling and purchasing procedure, definitely recommend for the future!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Fox & Sons Totton
How many reviews does Fox & Sons Totton have?
Fox & Sons's New Forest office has 481 reviews across two platforms: 64 on Google, 417 on Trustpilot (across the whole business).
What is Fox & Sons Totton's rating?
Fox & Sons Totton is rated 3.4 out of 5 across all 481 reviews, and 4.8 out of 5 on Google from 64 reviews.
Where is Fox & Sons's New Forest office?
Fox & Sons Totton, 4 Water Lane, Totton, Southampton, SO40 3DP, New Forest, SO40 3DP.
