Fox & Sons Fordingbridge reviews

★★★★★ 1/5

Google

We were initially very impressed after meeting Adele, who gave us a warm and positive introduction to Fox & Sons and left us feeling reassured about the service we could expect. Unfortunately, the experience that followed did not live up to that first impression. Communication throughout the process was extremely limited, and we often had to chase for updates rather than being kept informed. Queries were left unanswered, and there was little evidence of proactivity in progressing the sale. This lack of engagement left us feeling unsupported at what should have been a collaborative process. An estate agent’s role is not just to list a property, but to provide consistent communication, guidance, and customer care. Sadly, this fell short of our expectations and made what should have been a straightforward process unnecessarily stressful and frustrating.

Jack · 1 October 2025

★★★★★ 5/5

Google

5 star service from Aimee at Fox and Sons, she couldn’t have done more for us when helping us find our new property. She was professional, knowledgeable, helpful and always quick to respond. She went over and above to help us with all enquiries and nothing was ever too much. Thank you Aimee and team!

Sarah · 15 April 2026

★★★★★ 5/5

Google

Aimee has been brilliant and very helpful through what wasnt the easiest transaction. She has worked hard to keep me updated on progress, arrange access and did everything she could to keep the purchase on track & meet a deadline. Im very grateful for all of her expertise & would happily recommend her. Thanks again, Andy

Moving · 17 February 2026

★★★★★ 5/5

Google

We recently moved down from Bucks in what should have been a quick and easy chain. The staff at Fox & Sons in general, and Aimee in particular, were exemplary in getting it across the line in a timely fashion. Moving from out of the area we needed to know more about certain local matters and Aimee was, and is, always happy to point us in the right direction. Thnx again.

Steve · 22 July 2025

★★★★★ 5/5

Google

We are grateful about the fact that we had Aimee as our mediator and she is nothing but amazing 😍 From the start to the end through out Aimee made sure we get all the necessary support. She was transparent and honest. We believe she is an asset to her team. Thank you so much Aimee and team in helping us securing our first home. …

Thara · 22 February 2025

★★★★★ 1/5

Trustpilot

Harassing me with phone calls when iv asked them to stop more than once

I asked fox and sons to come a do a valuation of my late father’s property. I have then been phoned 20times since asking if they can put the property on the market for me. I asked them politely to not phone me any more as it’s on the market with a different estate agent and to take my details of the system. They said they would I have since then received 5 other phone calls from them and each time been told they will take my of the the system. I have had three calls since and each time I have asked not to be phoned and they keep phoning me. It’s getting to the point of harassment now. I would stay clear. They clearly don’t listen to peoples wishes and feel it’s ok to continue to phone someone when they have been asked not to. If only they put the same amount of effort into selling a property ( they had my old house on the market two years and had about three people for viewings.

Jemma · 2 September 2026

★★★★★ 5/5

Google

Aimee was fantastic as was the whole team could not have been more helpful. Where necessary she helped sort out problems even with the solicitors.Very competent and very good at her job. Would thoroughly recommend.

Robert · 15 November 2025

★★★★★ 1/5

Trustpilot

Terrible service, avoid!

Terrible service, would not recommend. Would give zero stars if I could! There was no feedback following viewings, zero communication or market updates, and I had to point out listing errors multiple times (including the lease length being incorrectly shown as zero years!). I only received a brief, non-committal apology. I’ve now withdrawn the property. I wish I’d gone with an independent originally, someone who actually cares.

Denise · 2 November 2025

★★★★★ 1/5

Trustpilot

Continuously hassled even after asking multiple times not to be

The estate agent that came to value my property needed more customer experience. He asked very intrusive questions, was rude about other estate agents valuations, was very pushy and I felt I had to be firm when I said I am only wanting a second opinion, not for them to market my property. I asked not to be contacted by them and I would be in touch if I needed their services. In the weeks following, the decision was made for me not to use them as I was contacted via telephone at least twice a week, pushing me to put it on the market with them when all I’d asked for is a valuation. When I asked multiple times to be taken off their contact list, the message clearly didn’t get through as I was contacted a further three times after this. No voicemails were left - just missed calls from an unknown number.

Millie · 31 July 2026

★★★★★ 1/5

Trustpilot

I would give 0 if I could

⁷I would give 0 if I could. Terrible experience with fox&sons London Road Brighton. We had our house advertised with them for bearly 6 months. We had 3 viewings & 10 cancellations, however, when you looked, they claimed we had 13 viewing. Our biggest mistake was to go with them. Totally unprofessional photos. We changed the agent and within a week we had 4 viewing & one offer!! Additionally, when we left this agent, they carried on advertising our house without our permission with a new price!! Dispute both written & verbal communications! Totally unprofessional. We should have read the reviews and avoided them at all cost!! So far we have had 2 offers and might have the final offer soon.

Zizo · 30 July 2026

★★★★★ 5/5

Google

Highly recommend Aimee @ Fordingbridge Branch who dealt with the purchase of our property. Aimee was very patient and helpful with the process due to issues with leases etc but was a delight to work with and highly recommend her professional expertise on purchasing or selling a property. Thanks so much again, Aimee. Regards, Kelly

Boon · 11 March 2025

★★★★★ 1/5

Trustpilot

Lies, cover ups & misuse of my data!

My experience with Fox & Sons Peacehaven has been appalling, and I would not trust them with the purchase or sale of a property again.

Elysia · 5 September 2026

★★★★★ 1/5

Trustpilot

Natasha is the worst

Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude.

Mark · 9 June 2026

★★★★★ 4/5

Google

I spent quite a lot of time getting to know Aimee and Elliott over the period of buying my flat. They were both really helpful and the communication was great.. I have only given four stars as the property was advertised as 999 year lease, when in fact, the sellers had not even applied for this lease, so there were a lot of hold ups along the way. We got there in the end though, so big thanks to both of you.

Salisbury · 15 October 2025

★★★★★ 5/5

Google

Great team at the Fordingbridge branch, with particular thanks to Aimee for being an absolute superstar near the end of my conveyancing process, after multiple delays, Aimee was constantly able to chase things up & push things through for us. Highly recommended.

Olly · 24 June 2025

★★★★★ 1/5

Trustpilot

Awful mortgage advising service

Booked an appointment with one of their mortgage advisers, a lot of info i did not need to know that the company has x branches and have done x money on mortgages, just to be cancel on the second appointment. Got back to me after 4months saying he would help me that time, after a couple exchanges no more correspondence ive no idea whats going on. Meanwhile was contacted by another mortgage adviser she said to give her a change she’s different from her colleague. First appointment same things, second appointment a no show. Whats wrong with you people? Unbelievable. At least have the decency to cancel the appointment, i got out of work for the appointment waited 1h, even emailed and nothing.

Sonia · 17 October 2023

★★★★★ 5/5

Google

Aimee was fantastic! The selling process was particularly torturous, and without Aimee’s calm professionalism and patient help, I might have given up at times. She held the whole thing together, negotiating between (equally frustrated) sellers and buyers with sensitivity and tact. Thank you Aimee.

Michael · 15 March 2025

★★★★★ 1/5

Trustpilot

The brighton branch

The brighton branch, has taken 2 years to get my dad's flat sold after he died. Recommended to sale the flat at auction by Ray Murphy, that fell through after months of trying to get it sold,then went down the normal route. This all starts out fine ,in 2022,then had two more offer ,these were not satisfactory, finally had an offer in August 2024 which has taken 5 months of us chasing to get over the line. Alfie is the person not to take at his word as this was only what he thought we wanted to hear. Never use fox&sons. Sonia collins

Sonia · 10 December 2024

★★★★★ 5/5

Trustpilot

Seamless experience

I am absolutely thrilled to share my experience with Abbey Northway at Fox & Sons! From the moment we began working together, Abbey’s extraordinary professionalism and commitment to excellence shone through. What sets Abbey apart is her meticulous attention to detail, she left no stone unturned in ensuring my property was presented flawlessly. Her insight and expertise were invaluable, making the entire process feel effortless.Abbey’s communication is truly unparalleled. She kept me informed at every stage, consistently going above and beyond to ensure I felt supported and confident. Her proactive updates and prompt responses were a breath of fresh air, transforming what can often be a stressful process into an incredibly smooth and transparent journey.But what truly makes Abbey a standout agent is her warm, kind, and compassionate nature. She didn’t just treat me as a client; she treated me with genuine care and respect. Her empathy and understanding are rare qualities that made this experience not just successful but genuinely enjoyable.The results speak for themselves: Abbey sold my property in under three months, an achievement that exceeded all my expectations! Her dedication, expertise, and relentless commitment to achieving the best outcome are nothing short of extraordinary.If you’re looking for an estate agent who will go above and beyond, Abbey Northway is simply the best. She’s a true gem in the industry, and I cannot recommend her highly enough. Thank you, Abbey, for your phenomenal service and for making this process an absolute pleasure!

Lauren · 27 November 2024

★★★★★ 1/5

Trustpilot

Absolutely disgusted at the way this…

Absolutely disgusted at the way this company treated my son and his fiance. They had put a holding deposit on a flat and through no fault of theirs the landlady withdrew the flat and Fox and Sons refused to give them back their holding deposit. They could not afford to lose that money.

Carol · 22 September 2026

★★★★★ 2/5

Trustpilot

disinterested and inexperienced

Initial contact with the company seemed ok receiving emails and texts for the upcoming valuation. However the RE agent seemed inexperienced totally disinterested, didn't seem to have much idea about valuing a property other than going on line to look at other properties in the area - something I'd already done. Worst of all she never followed through with providing the valuation information as part of the follow up. I would definitely not use Fox & sons to sell my property given this experience.

Jacqui · 9 March 2026

★★★★★ 5/5

Trustpilot

Finally in my flat thanks to Shayla

Finally in my flat thanks to Shayla. She has been amazing & was totally on top of everything despite the lousy solicitors & me hounding her all the time. Thank you Shayla & the rest of the team, you are all stars 🌟

Helen · 14 November 2025

★★★★★ 1/5

Trustpilot

Never touch these people with a barge…

Never touch these people with a barge pole! I’ve never in my life had such a bad experience with an estate agent and that’s saying something! Major pressure tactics to get you to spend more, refusal to return deposit, which thankfully they are so dodgy that tgey do not have a bank account and you need to pay by card! Always remember you can do a charge bsck bua your bank and you get your money back! The excuses I heard to hold onto your money! I think this may be hiw these guys get paid! Anyway rubbish service, rubbish people and steer well clear of these cowboys! Sequence homes are part of this group so steer clear of them as well.

Ken · 13 February 2026

★★★★★ 1/5

Trustpilot

Unprofessional Demeanor

The Crawley team, particularly Branch Manager Kane Caulfield, displayed unprofessional, rude, and disrespectful behavior.They wasted our time by not responding promptly to our inquiries, forcing us to follow up continuously for weeks, both regarding our initial offer and when the property came back on the market.When we decided not to proceed with the offer, Kane Caulfield began speaking to us in a rude and unprofessional manner.We kindly request that take appropriate action regarding the Branch Manager's behavior.

Bimlesh · 12 August 2024