Trusted Agent profile · New Forest
Verified
★★★★★
116 reviews across 2 platforms
1 Crown House Southampton Road, Ringwood, New Forest, BH24 1HY
Crown House Lettings, Ringwood's office in New Forest, at 1 Crown House Southampton Road, is rated 4.6 out of 5 across 116 reviews on two platforms, including 109 Google reviews rated 4.6.
Every review we hold for the New Forest office, from every platform, shown as written. First names only.
4/5
GoogleCrown are more approachable and friendly than the big estate agents and chains. They dealt with our queries promptly and passed on messages to the landlords efficiently. A pleasure dealing with them.
Dear Jeremy, many thanks for your kind review and sharing your appreciation of dealing with a local independent agent.
5/5
GoogleReally happy with our experience of Crown House, Tracey was really lovely and professional. Made a difference to your usual treatment as a tenant from big chains.
1/5
GoogleUseless! Rented from Crown for 6yrs and they were rubbish when any repairs needed doing or getting in touch with the landlord for me. I requested things to be done numerous times and they would either ignore it or send someone out to bodge it to save money. The only thing they were quick at was contacting about rent or putting the rent up. Avoid renting from them!!
5/5
GoogleA very friendly and professional service with all documents/communications supplied on time and with a smile! Very happy with the service from Crown House so far.
Thanks Chloe for your great review. We are delighted that you have been happy with the service provided. Hope you enjoy living in your new home.
1/5
GoogleAVOID AT ALL COSTS!!! We rented from crown house for 4 years, from start to finish the lack of professionalism was ridiculous. At the end of the tenancy they tried to rip us off by withholding over £1000 of our deposit after we spent days cleaning/painting and carpet cleaning, after a lengthy appeal to the tda (independent adjudicator) we were given our money back, disgusting behaviour
1/5
GoogleUseless! Rented from Crown for 6yrs and they were rubbish when any repairs needed doing or getting in touch with the landlord for me. I requested things to be done numerous times and they would either ignore it or send someone out to bodge …
1/5
FacebookTold them we had bad credit and would like to use a guarantor to which they replied would be no problem, then they charged us £200 to do a reference check only to come back and tell us that they cannot help because of bad credit!! These estate agents make their own rules 🤬
The money was returned in full minus the two references that were charged by the reference company to carry out your checks, which you were made fully aware of at the time.
5/5
GoogleAverage for coffee or dates, but pretty solid for any estate agent needs. Took my date here and although the staff were really polite, offering us a choice of several different hot drinks (which were free, making the date very economical!) my date got a bit bored because there wasn't much to do. Also I think she was a bit worried because she said first dates aren't really the appropriate time to be discussing buying a house together. Please like if you found this review helpful!
5/5
GoogleI have nothing but praise for the service I have received at Crown House Lettings. Mandy and Zoe have been so helpful in finding me the right tenant for my rental property and I feel that my property is in safe hands whist its is being let out. They were always there when I had questions to ask as I was rather nervous as I have not let out my property before. I would recommend Crown House to any landlords looking for a professional and knowledgeable agent.
5/5
GoogleFantastic. Tracy, Mandy and the team have all been great and are highly recommended.
4/5
GoogleAlways very helpful, polite. Would use them again as a letting agent.
1/5
GoogleAbsolutely to say I viewed a property Saturday afternoon at Lyster road Fordingbridge and said I would take it for my son.was told to ring the office Monday morning first thing and was told they have already let the property totally waste of my time they should of said Saturday so beware if you say yes to a property make sure it’s not let before...
5/5
GoogleCrown House Lettings had been recommended to me by a friend. We have utilised their fully managed agreement for almost three years. All of the staff are very friendly and quick to respond. I recommend them to anyone looking for a conscientious and competent Lettings agent in the Rinwood area.
5/5
GoogleThey have been managing my property for 4 years whilst abroad. And have been exemplary in every way. Cannot praise them enough.
5/5
FacebookHighly recommend the ladies at Crown House Lettings. They are passionate and knowledgable about what they do. Great with communication and very efficient!
Thank you Amanda, we always enjoy working with you and Mark!
5/5
GoogleI have dealt with Crown House for many years and always found them to be polite, approachable and professional. I would not hesitate to recommend them to anyone looking for a letting agent.
5/5
GoogleAbsolutely fantastic service, quick to respond to emails and get everything sorted. I’d highly recommend Crown House Lettings and a big thankyou to Zoe who I dealt with and all ran so smoothly. Other agents take heed as these are the best I’ve ever dealt with.
5/5
GoogleOur experience of Crown House Lettings has been superb. They are friendly and respectful towards us at all times and have always been helpful when, on the rare occassions, we have had any issues.
1/5
GoogleAbsolutely to say I viewed a property Saturday afternoon at Lyster road Fordingbridge and said I would take it for my son.was told to ring the office Monday morning first thing and was told they have already let the property totally waste …
5/5
GoogleCrown House have managed 3 properties for me for many years and are helpful, efficient and proactive when addressing maintenance issues. I thoroughly recommend them.
5/5
GoogleAn extremely professional letting agency that are outstanding in all aspects of the service required by property owners that chose to lease.
5/5
GoogleAbsolutely fabulous!! Understanding and very very helpful!! Zoe, you are a credit to this business! Thank you so much for helping out our family will highly recommend!!
5/5
GoogleVery friendly and professional company we have been with them since they were first established and have never had any problems
5/5
GoogleA great Lettings Agency, my experience as a tenant from start to finish was excellent. A very professional, friendly service. Thank you very much!
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